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Privacy Policy

 The following changes have been made to the recently updated Privacy Policy:

  • Updated terminology and information on features so that it accurately reflects the latest features across the site and services including Talent Scout and Your Additions
  • Clarified that some features may only be available within certain plans
  • Added that we may seek consent to contact surveyed individuals for further contact or to use their testimonials
  • Updated the third party tracking technology providers

 The following changes have been made to the recently updated Privacy Policy:

  • Updated terminology and information on features so that it accurately reflects the latest features across the site and services including Talent Scout and Your Additions
  • Clarified that some features may only be available within certain plans
  • Added that we may seek consent to contact surveyed individuals for further contact or to use their testimonials
  • Updated the third party tracking technology providers

 The following changes have been made to the recently updated Privacy Policy:

  • Updated terminology and information on features so that it accurately reflects the latest features across the site and services including Talent Scout and Your Additions
  • Clarified that some features may only be available within certain plans
  • Added that we may seek consent to contact surveyed individuals for further contact or to use their testimonials
  • Updated the third party tracking technology providers

 The following changes have been made to the recently updated Privacy Policy:

  • Updated terminology and information on features so that it accurately reflects the latest features across the site and services including Talent Scout and Your Additions
  • Clarified that some features may only be available within certain plans
  • Added that we may seek consent to contact surveyed individuals for further contact or to use their testimonials
  • Updated the third party tracking technology providers

 The following changes have been made to the recently updated Privacy Policy:

  • Updated terminology and information on features so that it accurately reflects the latest features across the site and services including Talent Scout and Your Additions
  • Clarified that some features may only be available within certain plans
  • Added that we may seek consent to contact surveyed individuals for further contact or to use their testimonials
  • Updated the third party tracking technology providers

 The following changes have been made to the recently updated Privacy Policy:

  • Updated terminology and information on features so that it accurately reflects the latest features across the site and services including Talent Scout and Your Additions
  • Clarified that some features may only be available within certain plans
  • Added that we may seek consent to contact surveyed individuals for further contact or to use their testimonials
  • Updated the third party tracking technology providers

 The following changes have been made to the recently updated Privacy Policy:

  • Updated terminology and information on features so that it accurately reflects the latest features across the site and services including Talent Scout and Your Additions
  • Clarified that some features may only be available within certain plans
  • Added that we may seek consent to contact surveyed individuals for further contact or to use their testimonials
  • Updated the third party tracking technology providers

 The following changes have been made to the recently updated Privacy Policy:

  • Updated terminology and information on features so that it accurately reflects the latest features across the site and services including Talent Scout and Your Additions
  • Clarified that some features may only be available within certain plans
  • Added that we may seek consent to contact surveyed individuals for further contact or to use their testimonials
  • Updated the third party tracking technology providers

Privacy Policy Highlights

These highlights detail important information regarding the collection, use, and sharing of information when you use the Services of Casting Networks, LLC. Please read our full Privacy Policy for details and defined terms.

Personal Information Collected

Our Services include networking and database services. We collect and use your personal information and the personal information of the Talent in the course of providing our Services. “Personal Information” is information relating to a person who is identified in that data or who is, together with other data, identifiable. This may include name, title, occupation, postal or physical address, telephone number, e-mail address, government identifiers, and other information required to carry out a transaction, provide a service or deliver a product you have requested. You understand that by using our Services you are choosing to provide personal and/or sensitive/special categories of information about yourself and your work experience and that personal information you provide may be included in your posted Profile. We may also collect information about you from third-party service providers and the social networks you connect to. The sources of the personal information we collect are you, and other third-parties engaged by you, and public sources such as social media. More Info

Tracking Technologies (Cookies, etc.)

We use tracking technologies to automatically collect information from you on our Services relating to your use of our Services. If you access our Services through a mobile device, we might also collect additional information such as a unique device identifier and location information. When you use our Services, other parties such as third-party advertising partners and analytics providers may also collect information about your online activity. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer.

However, if you choose to block or delete cookies, certain features of our Services may not operate correctly. For more information, see www.allaboutcookies.orgMore Info

Use and Sharing of Information

We use your personal information to provide our Services to you and to manage and operate our website. We may transfer such Personal Information to our parent company in the US and to third-parties engaged by us in the US or other jurisdictions outside Europe/the UK (if you are based in Europe/the UK) or otherwise outside your country of residence where data protection laws may be of a lower standard compared to your own country’s data protection laws. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to: notifications about our Services and other communications (including important news that could affect your relationship with us), communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent;
  • for legal purposes: we may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations and to respond to governmental or regulatory requests or subpoenas or for litigation purposes;
  • for our legitimate business interests and those of a third party: we may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations;
  • for our business purposes: we may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business;
  • for other purposes: subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

We may use and share information we collect from you to operate, improve, and personalize our Services. Your personal information may also be shared with marketing partners, affiliated companies, our service providers, mobile carriers, social networks, legal and law enforcement, and others if there is a change of control. Certain personal information entered in your Account Profile is automatically pulled from and displayed on your Profile. More Info

Your European Privacy Rights

The European Data Privacy Laws give you the right to access information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it is deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access and we will inform you of these if applicable.

Your California Privacy Rights

If you are a California resident, you have additional rights. More Info

Your Choices and Opt-Out

Due to the nature of our Services, you have limited choices for restricting access to your personal information posted on your Profile. You may decline to provide us with personal information but this may limit or prevent you from setting up an account and participating in the Services. If you want to update your personal information or no longer want our Services, you may access your account and make the changes desired or you may contact us through our online form. You may opt-out of receiving promotional communications from us. More Info

Arbitration

Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms of Use.

Changes to this Privacy Policy

Your notification that changes to this Privacy Policy have been made will be conveyed by our posting a new “Effective Date” on the Privacy Policy. More Info

Contact Us

Questions about our Privacy Policy or about our handling of your information may be submitted via our online formMore Info

Effective Date: December 13, 2023

CASTING NETWORKS PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING OUR SERVICES. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES. Casting Networks, LLC (“CN,” “we,” “our” or “us”) provides a range of content hosting, database and communication services to actors, models, dancers, voice-over actors and other artists (collectively, “Talent”) and connects Talent with agents and managers, casting directors, and others involved in motion picture, theatrical, radio, television and other entertainment enterprises (collectively, “Industry Professionals”). AS A RESULT OF THE TYPE OF NETWORKING SERVICES WE PROVIDE, YOU SHOULD NOT EXPECT THAT THE INFORMATION YOU PROVIDE WHEN USING OUR SERVICES WILL REMAIN PRIVATE. By accessing and using our Services, you are accepting the terms of this privacy policy (“Privacy Policy”) which govern our use of your information and our Terms of Use (“Terms”) located here, which govern your use of our Services and are incorporated by reference into this Privacy Policy.

1. ACCEPTANCE OF POLICY

This Privacy Policy details important information regarding the collection, use, and protection of information collected on our websites, mobile websites, mobile applications, and services that link to this Privacy Policy, or when you interact with CN by any method of communication such as email, telephone, SMS, or in person in connection with the Services (collectively, “Services”). CN provides this Privacy Policy to help you make an informed decision about
whether to use the Services and the choices we offer to manage the information we collect. Each time you use the Services, you are agreeing to this Privacy Policy. We will update this Privacy Policy with a new Effective Date to reflect changes in our collection and handling of personal information, which take effect immediately upon posting.

2. SPECIAL NOTICES

YOU UNDERSTAND THAT BY USING OUR SERVICES YOU ARE AFFIRMATIVELY AND VOLUNTARILY CHOOSING TO PROVIDE PERSONAL AND/OR SENSITIVE INFORMATION ABOUT YOURSELF AND YOUR WORK EXPERIENCE AND THAT CERTAIN PERSONAL INFORMATION MAY BE INCLUDED IN YOUR PROFILE (AS DEFINED IN SECTION 3 BELOW). YOUR PROFILE IS SEARCHABLE ON THE SERVICES BY REGISTERED CASTING DIRECTORS, YOUR AUTHORIZED REPRESENTATIVES AND, REGISTERED TALENT AGENTS AND MANAGERS (COLLECTIVELY, “INDUSTRY PROFESSIONALS”). YOUR PROFILE MAY BE MADE AVAILABLE OUTSIDE THE SERVICE BY YOU, YOUR AUTHORIZED REPRESENTATIVE, OR INDUSTRY PROFESSIONALS ELECTRONICALLY BY EMAIL OR BY SHARING THE URL OF THE PAGE ON WHICH YOUR PROFILE IS POSTED, OR FOUND BY WEB SEARCH ENGINES, WHICH ARE OUTSIDE OF OUR CONTROL. ONCE YOUR PROFILE IS SHARED OR ACCESSIBLE VIA A SEARCH ENGINE, IT IS SUBJECT TO REDISTRIBUTION BY ANY THIRD PARTY THAT HAS ACCESS TO THE INFORMATION AND WE HAVE NO CONTROL OVER HOW OTHERS MAY USE YOUR PROFILE OR THE INFORMATION CONTAINED IN IT. YOU ACKNOWLEDGE THAT YOU ARE AWARE OF ANY AND ALL RISKS INHERENT IN POSTING AND SHARING YOUR PROFILE AS DESCRIBED AND BY DOING SO YOU ARE WILLING TO ASSUME THESE RISKS.

Authorized Representatives’ Access to Our Services

IF YOU HAVE AN AUTHORIZED REPRESENTATIVE (DEFINED BELOW), YOU UNDERSTAND THAT YOUR AUTHORIZED REPRESENTATIVE HAS THE ABILITY TO CREATE AN ACCOUNT FOR YOU AND FULL ACCESS TO VIEW AND EDIT YOUR ACCOUNT PROFILE (AS DEFINED IN SECTION 3 BELOW) INFORMATION, SOME OF WHICH WILL BE UPLOADED INTO YOUR PROFILE. IF AN AUTHORIZED REPRESENTATIVE NO LONGER HAS THE AUTHORITY TO ACT ON YOUR BEHALF, IT IS YOUR RESPONSIBILITY TO NOTIFY US TO UNLINK YOUR ACCOUNT AND/OR LINK YOUR ACCOUNT TO ANOTHER AUTHORIZED REPRESENTATIVE. PLEASE NOTE THAT WE DO NOT TAKE STEPS TO CONFIRM IN ANY WAY THAT AN AUTHORIZED REPRESENTATIVE HAS OBTAINED YOUR PERMISSION PRIOR TO USING OUR SERVICES. CN HAS NO LIABILITY OR RESPONSIBILITY FOR THE ACTS OR OMISSIONS OF TALENT’S AUTHORIZED REPRESENTATIVE OR PURPORTED AUTHORIZED REPRESENTATIVE.

Notice About Minors

The Services are directed to a general audience; they are not directed to children under the age of 13. We restrict registration for all our Services to individuals age 18 and above (or the age of majority, as determined by the laws of the state in which you reside, whichever is older). If you are under 18 years old (“Minor”), you must have an Authorized Representative register on your behalf. Only Authorized Representatives may create accounts, maintain Account Profiles, and utilize the Services on behalf of Minors. We do not knowingly collect personal information from individuals under 18 years of age. If you become aware that anyone under 18 has provided us with personal information, please contact us as set forth in Section 9, Contacting Us. If we obtain actual knowledge that we have received information from someone under 18, we will take steps to block that child from accessing our Services and remove that user’s personal information from our systems. Under applicable European Data Privacy Laws, children ages 13 to 16 may provide valid consent to process their personal information. Where consent is required under such European Data Privacy Laws, you have the obligation to provide to us evidence of such consent or, as required under the European Data Privacy Laws, the authorization of the holder of parental responsibility for the child. We may refuse to process, or to continue to process, the child’s personal information until we receive this evidence of consent or authorization.

Notice to Authorized Representatives

Each agency, management company and/or individual agent and/or manager engaged by the agency or management company to act on behalf of the Talent (“Talent Representative”), and parents or legal guardians of Minors (collectively referred to as “Authorized Representative”), represent that the Authorized Representative is legally authorized to represent the Talent in connection with the Services, have obtained any required consent from the Talent, and will utilize all aspects of the applicable Services on behalf of the Talent in accordance this Privacy Policy. Authorized Representatives agree to stop using the Services immediately when such authority or consent from Talent is no longer effective.

We are not obligated but reserve the right at any time to require evidence of an Authorized Representative’s authority to enter into this Privacy Policy and act on behalf of Talent in connection with the applicable Services, including consent of Talent to share personal information on their behalf. If we become aware that someone other than an Authorized Representative has established, edited or otherwise modified in any way an Account Profile or Profile of a Talent, we will take steps to terminate the account and remove any corresponding information within our control. Authorized Representatives are solely responsible for their acts or omissions in connection with the Services and indemnify CN for any claims or liabilities of any kind for their unauthorized or unlawful acts.

3. INFORMATION WE COLLECT

Registering for an Account

You can browse our web or mobile sites without creating an account or telling us who you are or revealing any personal information about yourself. However, in order to create an account on the Services, you (or your Authorized Representative) will be asked to provide us with personal information including your first and last name, email address, username, and password. If you choose to purchase any of our fee-based Services, you will also be asked to provide credit card information. You must also agree to our Terms of Use and this Privacy Policy. There are several types of accounts that can be created:

Personal Account

A talent account that is not linked to a CN registered talent agency or manager.

Personal Account with Manager

A talent account that is linked to a CN registered manager but is not linked to a CN registered agency.

Represented Account

A talent account that is linked to a CN registered talent agency but is not linked to a CN registered manager.

Represented Account with Manager

A talent account that is linked to both a CN registered talent agency and CN registered manager. Note: A talent account can only be linked to one agency and/or manager at a time.

Filling Out Your Profile

Each member (or Authorized Representative) will automatically begin to enter basic profile information upon account registration, which will include first and last name, email address, username, and a password. You will be guided to supplement your profile information to include information such as sizes and attributes, representation, union affiliations, professional experience, training, and special skills (“Account Profile”). Certain Account Profile information, including some that is required, is automatically pulled from and displayed in your online Profile. Please do not include information on your Profile that you do not wish others to see. Keep in mind that providing additional information to your Account Profile or Profile can create a better user experience because Industry Professionals have more information about you when casting, searching for talent, etc. Please be aware that the information in your Account Profile may be accessed and modified by you and your Authorized Representative.

Filling Out Your Online Profile

Every account includes an online Profile, which you can choose to display in “Actor Profile” (default) or “Model-Card” format (collectively “Profile”) during the Account Profile completion process. After that, please contact us or your Talent Representative to change the display format selected. The following information, including some information that is required, is automatically pulled from your Account Profile and displayed on your Profile. You may also add other information directly on your Profile without it appearing in your Account Profile, such as credits. Do not add information to your Profile that you do not want publicly available.

Profile information includes:

  • Stage Name
  • Union Affiliation
  • Photos, videos and audio files
  • Working location
  • Attributes
  • Sizes
  • Other Representation
  • Skills
  • Resume uploaded
  • Contact Information: Contact information displayed on your Profile changes based on your member account type as follows

Personal Account

If entered, your Casting Billboard Contact Information Phone 1 and Phone 2 will automatically display as your contact information.

Personal Account with Manager

Your manager’s name and phone number, as registered with CN, will automatically display as your contact information.

Represented Account (with or without a manager)

Your agency’s name and phone number, as registered with CN, will automatically display as your contact information.

Promotions and Surveys

If you participate in a promotion, the information collected may be used as set forth in the official rules to notify the winners, award prizes and file winners’ information as required by law. If you participate in a survey, the information we collect from you may be used for the purposes of the survey. We may also ask for your consent to contact you or use feedback provided such as for testimonials and other marketing purposes. Participation in a promotion or survey is voluntary.

Mobile Device Information

If you access our Services through a mobile device, we may collect additional information from you such as your unique device identifier, IP address, language, device’s operating system, and regional location. We may use this data internally or in conjunction with our third-party service providers or platforms to customize your experience and provide offers that may be relevant to you. Depending on the platform you use to access our Services (e.g., iOS, Android, or Windows Phone), you may be able to control whether we collect location data by adjusting the privacy settings on your wireless device. Please be advised that some features will not be available if you choose to disable the collection of location data. Information obtained from your mobile device in connection with any text or push notification services may include your cell phone number, your carrier’s name, the date, time and content of your messages and other information you provide to us as part of these Services.

4. INFORMATION COLLECTED THROUGH TRACKING TECHNOLOGIES

Third-Party Tracking and Usage Data

We and our third-party analytics providers may use a variety of tracking technologies that automatically or passively collect certain information described in this Privacy Policy from your computer, mobile, or other access device whenever you visit or interact with the Services or our advertising (“Usage Data”). Usage Data may be collected from the devices you use to access our Services for a variety of reasons including system administration, to prevent fraudulent activity or improve security, to assess the performance of our Services, and to tell us, for example, the website you were visiting before you came to the Services and the website you visit after you leave the Services, whether you have visited the Services before or if you are a new visitor and to help us identify the features in which you may have the greatest interest. Keep in mind that certain features of our Services are available only through the use of tracking technologies, and disabling them may impact the functionality of our Services. We may combine the information collected from you with other information collected through tracking technology. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of our Site may not operate correctly. For more information, see www.allaboutcookies.org.

Third Party Providers of Analytics Tools

The following is a non-exclusive list of third parties we have chosen to provide us information, reports, and analysis on the usage and browsing patterns of users of the Services. Included are links to their privacy policies and, if applicable, opt-out options to enable you to opt-out of their respective programs.

Google Analytics Privacy Policy

Heap Privacy Policy

Braze Privacy Policy

Meta Privacy Policy

TikTok Privacy Policy

Interacting with or Viewing Third-Party Content or Advertisements

Our Services may also contain third-party advertising, links, widgets, or similar code linking to external third-party websites, services or products that we do not control. Therefore, they are not subject to this Privacy Policy. We recommend that you check the privacy policies of those third-party sites or services to determine how the proprietors will use your personal information. For example, when you load a page on our Services that has a social plug-in from a third-party site or service such as a Like or Send button, or interact with a third-party ad or link on our Services, you are also loading content from that third-party site. That site may request cookies or use tracking technology. These third parties may use personal information collected from your device to serve you targeted advertising or content. These interactions are subject to the privacy policy of the third-party advertiser. If you would like information about targeted interest-based advertising and your choices not to accept cookies used to track your activities, go to www.optout.aboutads.info or www.networkadvertising.org/choices.

In Canada, please visit: http://youradchoices.ca/choices/

In the EU, please visit: http://www.youronlinechoices.eu/

EXAMPLES OF TRACKING TOOLS

Cookies

A cookie is a data file placed on a device when the device is used to visit the Services. We use cookies to collect information for record-keeping purposes and to make it easier to navigate the Services. Cookies are stored on users’ hard drives. We use both “session ID cookies” and “persistent cookies.” Session ID cookies are used to store information while a user is logged into the Services and expire when the user closes his/her browser. Persistent cookies are used to make tasks like logging into the Services easier for returning users by remembering a user’s login information. Persistent cookies stay on a user’s hard drive from one session to the next. Cookies may be used for many purposes including, without limitation, remembering you and your preferences and tracking your visits to our web pages. You can choose to have your computer warn you each time a persistent or session ID cookie is being sent, or you can choose to turn off such cookies through your browser settings. Every browser is a little different, so refer to your browser’s Help menu for the correct way to modify your cookies. However, cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please click here. If you choose to disable cookies on your device, some features of the Services may not function properly.

Web Beacons/GIFS

Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our web pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes including, without limitation, to count visitors to our Services, to monitor how users navigate the Services, to count how many sent emails were actually opened, or to count how many particular articles or links were actually viewed.

Embedded Scripts

An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code downloads temporarily onto the device you use to access Services from our web server or third-party service provider. It is active only while you are connected to the Services, and is deactivated or deleted after that.

HTML5

We may use HTML5 in some of our Services, including in our mobile website. HTML5 has browser web storage that does not rely on traditional browser cookies. Like Flash cookies, HTML5 cookies are not stored in a browser “cookies” file and, like Flash cookies, can be used to track users across websites. To our knowledge, there is currently no known way for a user of a mobile device to remove HTML5 tracking and storage.

E-tags, Cache Browsers, and Web Logs

Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) and device identifier to improve security, analyze trends, and administer the Services. We may track your movement within the Services, the pages from which you were referred, access times, and browser types. This information may include the browser you are using, the Internet address from which you linked to our Services, the operating system of your computer, the unique IP address of the computer or device identifier of the mobile device that you used to access our Services, and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness, usage, and popularity of our Services, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use individual information we collect through web logs to send you targeted offers and other communications.

5. HOW WE USE AND SHARE YOUR INFORMATION

How We Process Database Information About You

The Services are designed for networking, which enables Industry Professionals to search for you, view your Profile, and contact you or your Authorized Representative. For example, personal information on your Profile may be visible to casting directors who are searching the database for new Talent or Talent Representatives who are searching for their own Talent accounts. Please remember that any information you disclose on your Profile may be accessed, used, and stored by Industry Professionals, and redistributed to others in any manner. We attempt to limit access to our searchable database to legitimate Industry Professionals, but we do not do background checks of our members and cannot guarantee who might gain access to the Services. Nor do we have control over how those users may use your personal information. Therefore, there is no expectation of privacy when posting, or otherwise participating in the Services. You expressly and voluntarily accept and agree to the processing of the information as set forth in this Privacy Policy. If at any time you do not agree to the terms of this Privacy Policy, you must cancel your account by following the instructions in Section 7, Choice and Opt-outs. We have the right, but not the obligation, to monitor any activity and content associated with the database or other Services. We reserve the right to take action in connection with any content or action we deem to be inappropriate. Please review our Terms for more information regarding your appropriate use of the Services. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to notifications about our Services and other communications (including important news that could affect your relationship with us) and communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent.
  • For legal purposes: We may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations, and to respond to governmental or regulatory requests or subpoenas or for litigation purposes.
  • For our legitimate business interests and those of a third party: We may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations.
  • For our business purposes: We may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business.
  • For other purposes: Subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

Information Posted Through the Services

The Services offer you the opportunity to communicate with Industry Professionals for you and Industry Professionals to share Profiles and other content. For example, if an Industry Professional posts an audition video in which you appear on the Services, it may be viewed by users of the Services and forwarded to others outside the Services. We have no control over what others may post or how those users may use the information. Therefore, you should exercise caution and discretion when using our Services or allowing your Authorized Representative to participate on your behalf.

Personalized URL Link to Your Online Profile

Your online Profile is accessible by members and third parties outside of the Services with whom you have shared the link and web search engines, which are outside of our control.

Talent Scout®

You may opt-in to make your Profile visible to agents and managers searching the CN database for Talent to represent (this functionality is known as “Talent Scout®”). Talent Scout® is not available on accounts already linked to a talent agency. To opt-in to Talent Scout®, click on “Representation” under your Profile preferences and select the type(s) of representation you are seeking. To opt-out of Talent Scout®, change your Talent Scout® preference to “Not Seeking Representation.” CN has no control over how those with access to your Profile use your information. This feature’s availability may be dependent upon your subscription plan.

Casting Billboard®

If you sign up for Casting Billboard®, you will be able to submit your Profile to a wide variety of entertainment industry jobs. CN has no control over how those with access to your Profile or other information you post use your information. If you sign up for Casting Billboard®, you agree and opt-in to receive various communications including email notices and telephone calls from members who post on Casting Billboard® and access the information you submit on the roles you are interested in. This feature’s availability may be dependent upon your subscription plan.

Track submissions

Users can track submissions within the ‘Your Auditions’ feature. This allows you to monitor projects and media requests completed. This feature’s availability may be dependent upon your subscription plan.

Authorized Service Providers

We may share your information with authorized third parties such as our vendors who help with our business operations, including the storage and processing of information for the uses listed in this Privacy Policy and providing customer service (“Authorized Service Providers”). For example, financial information you provide will be disclosed to our payment processor to process credit card transactions. In this case, established third-party bank processing agents and distribution institutions handle these transactions. They receive the information needed to verify and authorize your credit card or other payment information to process your order. We may disclose information to third parties to verify the authenticity of any financial transaction involving our company or its affiliates or subsidiaries or to update your billing information. We do not store any credit, debit card or financial or bank account information we receive from our payment processor, except for the last four digits of your credit card, card type and billing address for verification purposes.

Co-branded Areas

Certain areas of our Services may be provided to you in association with third parties who provide us specialized content or offer products or services (“Co-Branded Areas”), which identify the third party. If you elect to interact with or register for the products and/or services provided in these Co-Branded Areas, you either will be providing the information you share to us and/or the third party, or we might be providing your personal information directly to the third party. Therefore, your personal information will be subject to this Privacy Policy as well as the privacy policy and practices of such third party. We are not responsible for the privacy practices of those third parties, and we suggest you review the respective privacy policies of those third parties to learn more about their privacy practices.

Sharing with Affiliates and Marketing Partners

We will use your personal information for marketing communications with your consent or where we otherwise have legitimate interests to send you these marketing communications. We may share your personal information and other information we collect from you with our affiliated companies and marketing partners to send you messages about new products, enhancements, special offers and other promotional messages. You may opt-out of receiving any promotional messages from our marketing partners or us by following the instructions in Section 7, Choice and Opt-Outs.

Connecting with Social Networks

When using our Services in connection with third-party social networking services such as Facebook, Twitter, Instagram, or Google+ (each and collectively, a “Social Network”), you may have the option to connect your Account or activity on our Services with your Social Network information and activity. If you choose to do this, we may import information from your Social Network account to your Account Profile on our Services. We only import the information you allow to be exported from the Social Network, which is controlled by your privacy settings on that Social Network (“Permitted Social Network Content”). The authentication of your Social Network login credentials is conducted solely by your Social Network. By connecting your Social Network account with our Services and authorizing us to have access to the information, you agree that we may collect, use, and store Permitted Social Network Content across all our Services and in accordance with this Privacy Policy. Any information or content you or other users post when participating in social networks, plug-ins or other services that link to our Services becomes public information and is subject to redistribution by third parties or us. Our Services may also provide the ability for you to make announcements regarding auditions or jobs, or invite people to join the Services via email, SMS, or social media platforms. Many of those communications will list your name and email address in the header of the message. Once you have connected with an individual, your contact information will be shared with that individual.

Aggregate and Analyze Information

We use aggregate information about our users and other non-personal information to analyze the Services and user behavior. We may combine or supplement the information you give us with information we collect from other sources and use it for any purpose disclosed in this Privacy Policy. For example, as permitted by law, we may collect demographic and other information that is publicly available. We also use this information to prepare aggregated reports, which we share with third parties. To learn about our third-party analytics providers’ privacy practices and opt-out options, if any, see Section 4, above.

Transactional Communications with You and Permitted Third Parties

We use your information to contact you and third parties on your behalf per your request or as otherwise permitted in this Privacy Policy, to send you information about your account or the Services, to respond to you, to provide Services requested by you, for the reasons we disclose to you at the time when we collect your information, or to contact you for purposes authorized or required by law. We may from time to time send you information via text or SMS messages about the Services to the phone number you provide. We do not send promotional messages via text or SMS without your express written consent.

Call recordings for training and quality purposes

When communicating with you via telephone, calls may be recorded for training and quality purposes and stored in accordance with our retention policy. We will inform you when a call is being recorded for these purposes.

Mobile/Location Data

When you access the Services on a mobile device, we may use the information collected for any purpose outlined in this Privacy Policy. For example, we may use location information to provide you with location-based services, such as locally based search results, the ability to connect with users of our Services in your area and other personalized content.

Push Notifications

Our application Services may include a function that allows us to use push notifications to send you updates, communications, and other messages about the Services. We do not send promotional messages about other products or services through these push notifications. Typically, you can control push notifications through the settings and/or privacy functions on your mobile device.

Legal Matters; Safety

We may, without your consent, access and disclose your information, any communications sent or received by you, and any other information that we may have about you or your account as may be permitted or required by law or by any government regulatory authority, or to prevent or investigate suspected fraud, violations of our Terms, or activity that appears to us to be illegal or may expose us to legal liability. Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms. Additionally, we may disclose your information in situations that we believe may involve potential threats to the physical safety of any person or property.

Sale or Transfer of Business or Assets

Our users’ personal information may be one of the assets sold, transferred, or merged if CN or an affiliated company, brand or business is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership. We may also disclose information about our users in connection with a commercial transaction where we, or any one of our businesses, is seeking financing, investment, support or funding.

6. ACCESSING AND CHANGING YOUR PERSONAL INFORMATION

Updating/Changing Your Account Profile Information

Registered members can review and change personal information at any time by logging into their account and clicking on the Profile tab. Date of birth may be changed only by contacting us through our online form. Information updated in your Account Profile will automatically update the same information on your Profile. If for any reason you are concerned that any personal information you provided to us is not correct and you cannot change it by accessing your Account Profile or Profile, please contact us through our online form. You should promptly update your personal information if it changes or becomes inaccurate. A Talent Representative may update and change an Account Profile or Profile of a Talent it represents in the same manner as the Talent, except that a Talent Representative may not modify any of Talent’s billing information, login information, email address or date of birth.

7. CHOICE AND OPT-OUTS

Information Sharing with Others

As outlined in Section 5, How We Use and Share Your Information, Profiles are subject to redistribution by Industry Professionals that have access to the information. We have no control over how Industry Professionals may use the Profile or any of the information contained in it. If you do not want your information to be subject to public distribution prospectively, you must cancel your account. Please be aware that any information posted prior to deactivation or cancellation may become public information and we cannot guarantee its removal from our and third-party computer systems. We do not control or assume any responsibility for the information you provide in connection with the Services.

Changing Your Linked Talent Representative

If you would like us to link your account to a Talent Representative different from the one your account is currently linked to, please contact us at https://support.castingnetworks.com/hc/en-us/requests/new. You must provide the following information:

  • Your name and phone number
  • The Talent Representative you are moving from
  • The Talent Representative you are moving to

We are unable to change your linked Talent Representative over the phone.

Canceling Your Account

You can cancel your Membership at any point during your subscription term by contacting us at https://support.castingnetworks.com/hc/en-us/requests/new. We will cancel your account as soon as possible after resolving any outstanding account issues and in accordance with applicable law.

When your account is canceled:

  • You are no longer searchable by Industry Professionals. However, your Profile and any other personal information that you or your Talent Representative previously submitted on casting director projects remains accessible to those casting directors and their clients.
  • Your Profile is no longer accessible to you or your Talent Representative.
  • Your Profile is no longer accessible to third parties outside of the services.

After canceling your account, we will retain logs and information about you for the purposes set forth in this Privacy Policy. If you cancel your account, you will not be able to access any of your personal information on our Services.

Transactional Messages

While you are an active member, you may not opt-out of transactional messages regarding your registered account and transactions; however, you may opt-out of receiving such messages via text or SMS. To opt-out of receiving transactional text messages, log into your account, click on Profile and, under the “Text Messages” section, uncheck those texts you no longer wish to receive.

Opting Out of Promotional Messages

Promotional Messages From Us

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may choose to send promotional email messages to you. Where required under applicable law, we will only send you marketing emails where you consent to receive such communications from us. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Promotional Messages From Our Marketing Partners

With your consent where required by law, we may also allow our trusted marketing partners to send marketing emails to you. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Timing and Third Parties

We will endeavor to comply with your requests as soon as reasonably possible, but changes requested of us may not be effective immediately. We are not responsible, unless required by law, to inform third parties with whom we have already shared your information of any changes requested pursuant to this section. Nor are we responsible for removing information or causing information to be removed from the databases or records of such entities.

8. IMPORTANT DISCLOSURES

Security

CN uses a third party to process its credit card payment transactions. When you place an order for a paid service at CN, your credit card information is protected through the use of encryption, such as the Secure Socket Layer (“SSL”) protocol. We also implement security measures to protect against the loss, misuse and alteration of the information under our control. However, no security system is 100% secure. Accordingly, we cannot guarantee the security of any information provided to us in connection with the information that we collect.

Your California Privacy Rights

California Civil Code Section 1798.83, known as the “Shine the Light” law, permits California residents to request and obtain a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. To make this request, or for other questions, please contact us as designated in Section 9, below. If you are a California resident, California law provides you with the following additional rights with respect to your personal information, subject to certain limitations:

  • The right to know what categories or specific pieces of personal information we have collected, used, disclosed and sold about you. To submit a request to know, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for access on your behalf.
  • The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for deletion on your behalf.

Contacting us via phone:

  • If you are based in the US, please call +1 (213) 616-9221
  • If you are based in Australia, please call +61 02 8061 6851
  • If you are based in the UK, please call +44 (0) 203 384 8536
  • If you are based in Canada, please call +1 (236) 317 1428

When you exercise these rights and submit a request to us, we will verify your identity by asking you for your email address, telephone number, or other information about you. We also may use a third party verification provider to verify your identity. For the 12-month period prior to the date of this Privacy Policy, CN has not sold any personal information about California residents; nor does it have any plans to do so in the future.

Your European Privacy Rights

The European Data Privacy Laws give you certain additional rights regarding information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it be deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access, and we will inform you of these if applicable.

Storage and Retention

Personally identifiable and other information that you provide to us in the course of participating in the Services may be gathered and stored in one or more of our corporate databases. We may retain information from canceled accounts to comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms, or take other actions permitted by law. We may also retain information to prevent re- registration in the event that your account has been suspended or terminated or to create an archival copy of your information, which might be used by us for recordkeeping and internal purposes. We will retain your information for the period of time necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and applicable legal requirements.

Jurisdiction and Cross-Border Issues

Our Services are available in the United States and intended for use by account holders located in the United States only. We do not represent or warrant that our Services are appropriate or available for use in any particular jurisdiction. Those who choose to access the Services do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit access to our Services, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. By using our Services and submitting any personal information, you consent to the transfer of personal information to other countries, which may provide a level of data security different from your country of residence. You are also consenting to the application of United States law in all matters concerning the Services. In accordance with the European Data Privacy Laws, the personal information that we collect from you may be transferred to, and stored at, a destination outside the UK/European Economic Area (“EEA”) and processed by our staff or suppliers operating in the United States and India, both of which have less stringent data protection laws compared to the UK/EEA. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services including photo processing. By submitting your personal data, you agree to this transfer, storing or processing of your personal information. Where appropriate, we use the standard contractual clauses in the form approved by the European Commission to protect your personal information when it is transferred outside the UK/EEA.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Services.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. You agree that we may notify you about material changes in the way we treat personal information by posting a revised Privacy Policy on the Services via a link, with the “Effective Date” posted at the top of the Policy. You should check the Services frequently for updates. By accessing the Services after the Effective Date, you are deemed to consent to our then-current Privacy Policy.

9. CONTACTING US

If you have any questions about this Privacy Policy or the practices of CN, or to exercise privacy rights in your territory, please contact us by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste.1800, Los Angeles, CA 90010, USA. If you wish to complain about the handling of your personal information outside of the organization, you have the right to raise a complaint with our supervisory authority, the UK Information Commissioner’s Office.

Copyright ©2023 Casting Networks, LLC. All rights reserved.

Privacy Policy Highlights

These highlights detail important information regarding the collection, use, and sharing of information when you use the Services of Casting Networks, LLC. Please read our full Privacy Policy for details and defined terms.

Personal Information Collected

Our Services include networking and database services. We collect and use your personal information and the personal information of the Talent in the course of providing our Services. “Personal Information” is information relating to a person who is identified in that data or who is, together with other data, identifiable. This may include name, title, occupation, postal or physical address, telephone number, e-mail address, government identifiers, and other information required to carry out a transaction, provide a service or deliver a product you have requested. You understand that by using our Services you are choosing to provide personal and/or sensitive/special categories of information about yourself and your work experience and that personal information you provide may be included in your posted Profile. We may also collect information about you from third-party service providers and the social networks you connect to. The sources of the personal information we collect are you, and other third-parties engaged by you, and public sources such as social media. More Info

Tracking Technologies (Cookies, etc.)

We use tracking technologies to automatically collect information from you on our Services relating to your use of our Services. If you access our Services through a mobile device, we might also collect additional information such as a unique device identifier and location information. When you use our Services, other parties such as third-party advertising partners and analytics providers may also collect information about your online activity. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer.

However, if you choose to block or delete cookies, certain features of our Services may not operate correctly. For more information, see www.allaboutcookies.orgMore Info

Use and Sharing of Information

We use your personal information to provide our Services to you and to manage and operate our website. We may transfer such Personal Information to our parent company in the US and to third-parties engaged by us in the US or other jurisdictions outside Europe/the UK (if you are based in Europe/the UK) or otherwise outside your country of residence where data protection laws may be of a lower standard compared to your own country’s data protection laws. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to: notifications about our Services and other communications (including important news that could affect your relationship with us), communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent;
  • for legal purposes: we may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations and to respond to governmental or regulatory requests or subpoenas or for litigation purposes;
  • for our legitimate business interests and those of a third party: we may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations;
  • for our business purposes: we may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business;
  • for other purposes: subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

We may use and share information we collect from you to operate, improve, and personalize our Services. Your personal information may also be shared with marketing partners, affiliated companies, our service providers, mobile carriers, social networks, legal and law enforcement, and others if there is a change of control. Certain personal information entered in your Account Profile is automatically pulled from and displayed on your Profile. More Info

Your European Privacy Rights

The European Data Privacy Laws give you the right to access information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it is deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access and we will inform you of these if applicable.

Your California Privacy Rights

If you are a California resident, you have additional rights. More Info

Your Choices and Opt-Out

Due to the nature of our Services, you have limited choices for restricting access to your personal information posted on your Profile. You may decline to provide us with personal information but this may limit or prevent you from setting up an account and participating in the Services. If you want to update your personal information or no longer want our Services, you may access your account and make the changes desired or you may contact us through our online form. You may opt-out of receiving promotional communications from us. More Info

Arbitration

Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms of Use.

Changes to this Privacy Policy

Your notification that changes to this Privacy Policy have been made will be conveyed by our posting a new “Effective Date” on the Privacy Policy. More Info

Contact Us

Questions about our Privacy Policy or about our handling of your information may be submitted via our online formMore Info

Effective Date: December 13, 2023

CASTING NETWORKS PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING OUR SERVICES. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES. Casting Networks, LLC (“CN,” “we,” “our” or “us”) provides a range of content hosting, database and communication services to actors, models, dancers, voice-over actors and other artists (collectively, “Talent”) and connects Talent with agents and managers, casting directors, and others involved in motion picture, theatrical, radio, television and other entertainment enterprises (collectively, “Industry Professionals”). AS A RESULT OF THE TYPE OF NETWORKING SERVICES WE PROVIDE, YOU SHOULD NOT EXPECT THAT THE INFORMATION YOU PROVIDE WHEN USING OUR SERVICES WILL REMAIN PRIVATE. By accessing and using our Services, you are accepting the terms of this privacy policy (“Privacy Policy”) which govern our use of your information and our Terms of Use (“Terms”) located here, which govern your use of our Services and are incorporated by reference into this Privacy Policy.

1. ACCEPTANCE OF POLICY

This Privacy Policy details important information regarding the collection, use, and protection of information collected on our websites, mobile websites, mobile applications, and services that link to this Privacy Policy, or when you interact with CN by any method of communication such as email, telephone, SMS, or in person in connection with the Services (collectively, “Services”). CN provides this Privacy Policy to help you make an informed decision about
whether to use the Services and the choices we offer to manage the information we collect. Each time you use the Services, you are agreeing to this Privacy Policy. We will update this Privacy Policy with a new Effective Date to reflect changes in our collection and handling of personal information, which take effect immediately upon posting.

2. SPECIAL NOTICES

YOU UNDERSTAND THAT BY USING OUR SERVICES YOU ARE AFFIRMATIVELY AND VOLUNTARILY CHOOSING TO PROVIDE PERSONAL AND/OR SENSITIVE INFORMATION ABOUT YOURSELF AND YOUR WORK EXPERIENCE AND THAT CERTAIN PERSONAL INFORMATION MAY BE INCLUDED IN YOUR PROFILE (AS DEFINED IN SECTION 3 BELOW). YOUR PROFILE IS SEARCHABLE ON THE SERVICES BY REGISTERED CASTING DIRECTORS, YOUR AUTHORIZED REPRESENTATIVES AND, REGISTERED TALENT AGENTS AND MANAGERS (COLLECTIVELY, “INDUSTRY PROFESSIONALS”). YOUR PROFILE MAY BE MADE AVAILABLE OUTSIDE THE SERVICE BY YOU, YOUR AUTHORIZED REPRESENTATIVE, OR INDUSTRY PROFESSIONALS ELECTRONICALLY BY EMAIL OR BY SHARING THE URL OF THE PAGE ON WHICH YOUR PROFILE IS POSTED, OR FOUND BY WEB SEARCH ENGINES, WHICH ARE OUTSIDE OF OUR CONTROL. ONCE YOUR PROFILE IS SHARED OR ACCESSIBLE VIA A SEARCH ENGINE, IT IS SUBJECT TO REDISTRIBUTION BY ANY THIRD PARTY THAT HAS ACCESS TO THE INFORMATION AND WE HAVE NO CONTROL OVER HOW OTHERS MAY USE YOUR PROFILE OR THE INFORMATION CONTAINED IN IT. YOU ACKNOWLEDGE THAT YOU ARE AWARE OF ANY AND ALL RISKS INHERENT IN POSTING AND SHARING YOUR PROFILE AS DESCRIBED AND BY DOING SO YOU ARE WILLING TO ASSUME THESE RISKS.

Authorized Representatives’ Access to Our Services

IF YOU HAVE AN AUTHORIZED REPRESENTATIVE (DEFINED BELOW), YOU UNDERSTAND THAT YOUR AUTHORIZED REPRESENTATIVE HAS THE ABILITY TO CREATE AN ACCOUNT FOR YOU AND FULL ACCESS TO VIEW AND EDIT YOUR ACCOUNT PROFILE (AS DEFINED IN SECTION 3 BELOW) INFORMATION, SOME OF WHICH WILL BE UPLOADED INTO YOUR PROFILE. IF AN AUTHORIZED REPRESENTATIVE NO LONGER HAS THE AUTHORITY TO ACT ON YOUR BEHALF, IT IS YOUR RESPONSIBILITY TO NOTIFY US TO UNLINK YOUR ACCOUNT AND/OR LINK YOUR ACCOUNT TO ANOTHER AUTHORIZED REPRESENTATIVE. PLEASE NOTE THAT WE DO NOT TAKE STEPS TO CONFIRM IN ANY WAY THAT AN AUTHORIZED REPRESENTATIVE HAS OBTAINED YOUR PERMISSION PRIOR TO USING OUR SERVICES. CN HAS NO LIABILITY OR RESPONSIBILITY FOR THE ACTS OR OMISSIONS OF TALENT’S AUTHORIZED REPRESENTATIVE OR PURPORTED AUTHORIZED REPRESENTATIVE.

Notice About Minors

The Services are directed to a general audience; they are not directed to children under the age of 13. We restrict registration for all our Services to individuals age 18 and above (or the age of majority, as determined by the laws of the state in which you reside, whichever is older). If you are under 18 years old (“Minor”), you must have an Authorized Representative register on your behalf. Only Authorized Representatives may create accounts, maintain Account Profiles, and utilize the Services on behalf of Minors. We do not knowingly collect personal information from individuals under 18 years of age. If you become aware that anyone under 18 has provided us with personal information, please contact us as set forth in Section 9, Contacting Us. If we obtain actual knowledge that we have received information from someone under 18, we will take steps to block that child from accessing our Services and remove that user’s personal information from our systems. Under applicable European Data Privacy Laws, children ages 13 to 16 may provide valid consent to process their personal information. Where consent is required under such European Data Privacy Laws, you have the obligation to provide to us evidence of such consent or, as required under the European Data Privacy Laws, the authorization of the holder of parental responsibility for the child. We may refuse to process, or to continue to process, the child’s personal information until we receive this evidence of consent or authorization.

Notice to Authorized Representatives

Each agency, management company and/or individual agent and/or manager engaged by the agency or management company to act on behalf of the Talent (“Talent Representative”), and parents or legal guardians of Minors (collectively referred to as “Authorized Representative”), represent that the Authorized Representative is legally authorized to represent the Talent in connection with the Services, have obtained any required consent from the Talent, and will utilize all aspects of the applicable Services on behalf of the Talent in accordance this Privacy Policy. Authorized Representatives agree to stop using the Services immediately when such authority or consent from Talent is no longer effective.

We are not obligated but reserve the right at any time to require evidence of an Authorized Representative’s authority to enter into this Privacy Policy and act on behalf of Talent in connection with the applicable Services, including consent of Talent to share personal information on their behalf. If we become aware that someone other than an Authorized Representative has established, edited or otherwise modified in any way an Account Profile or Profile of a Talent, we will take steps to terminate the account and remove any corresponding information within our control. Authorized Representatives are solely responsible for their acts or omissions in connection with the Services and indemnify CN for any claims or liabilities of any kind for their unauthorized or unlawful acts.

3. INFORMATION WE COLLECT

Registering for an Account

You can browse our web or mobile sites without creating an account or telling us who you are or revealing any personal information about yourself. However, in order to create an account on the Services, you (or your Authorized Representative) will be asked to provide us with personal information including your first and last name, email address, username, and password. If you choose to purchase any of our fee-based Services, you will also be asked to provide credit card information. You must also agree to our Terms of Use and this Privacy Policy. There are several types of accounts that can be created:

Personal Account

A talent account that is not linked to a CN registered talent agency or manager.

Personal Account with Manager

A talent account that is linked to a CN registered manager but is not linked to a CN registered agency.

Represented Account

A talent account that is linked to a CN registered talent agency but is not linked to a CN registered manager.

Represented Account with Manager

A talent account that is linked to both a CN registered talent agency and CN registered manager. Note: A talent account can only be linked to one agency and/or manager at a time.

Filling Out Your Profile

Each member (or Authorized Representative) will automatically begin to enter basic profile information upon account registration, which will include first and last name, email address, username, and a password. You will be guided to supplement your profile information to include information such as sizes and attributes, representation, union affiliations, professional experience, training, and special skills (“Account Profile”). Certain Account Profile information, including some that is required, is automatically pulled from and displayed in your online Profile. Please do not include information on your Profile that you do not wish others to see. Keep in mind that providing additional information to your Account Profile or Profile can create a better user experience because Industry Professionals have more information about you when casting, searching for talent, etc. Please be aware that the information in your Account Profile may be accessed and modified by you and your Authorized Representative.

Filling Out Your Online Profile

Every account includes an online Profile, which you can choose to display in “Actor Profile” (default) or “Model-Card” format (collectively “Profile”) during the Account Profile completion process. After that, please contact us or your Talent Representative to change the display format selected. The following information, including some information that is required, is automatically pulled from your Account Profile and displayed on your Profile. You may also add other information directly on your Profile without it appearing in your Account Profile, such as credits. Do not add information to your Profile that you do not want publicly available.

Profile information includes:

  • Stage Name
  • Union Affiliation
  • Photos, videos and audio files
  • Working location
  • Attributes
  • Sizes
  • Other Representation
  • Skills
  • Resume uploaded
  • Contact Information: Contact information displayed on your Profile changes based on your member account type as follows

Personal Account

If entered, your Casting Billboard Contact Information Phone 1 and Phone 2 will automatically display as your contact information.

Personal Account with Manager

Your manager’s name and phone number, as registered with CN, will automatically display as your contact information.

Represented Account (with or without a manager)

Your agency’s name and phone number, as registered with CN, will automatically display as your contact information.

Promotions and Surveys

If you participate in a promotion, the information collected may be used as set forth in the official rules to notify the winners, award prizes and file winners’ information as required by law. If you participate in a survey, the information we collect from you may be used for the purposes of the survey. We may also ask for your consent to contact you or use feedback provided such as for testimonials and other marketing purposes. Participation in a promotion or survey is voluntary.

Mobile Device Information

If you access our Services through a mobile device, we may collect additional information from you such as your unique device identifier, IP address, language, device’s operating system, and regional location. We may use this data internally or in conjunction with our third-party service providers or platforms to customize your experience and provide offers that may be relevant to you. Depending on the platform you use to access our Services (e.g., iOS, Android, or Windows Phone), you may be able to control whether we collect location data by adjusting the privacy settings on your wireless device. Please be advised that some features will not be available if you choose to disable the collection of location data. Information obtained from your mobile device in connection with any text or push notification services may include your cell phone number, your carrier’s name, the date, time and content of your messages and other information you provide to us as part of these Services.

4. INFORMATION COLLECTED THROUGH TRACKING TECHNOLOGIES

Third-Party Tracking and Usage Data

We and our third-party analytics providers may use a variety of tracking technologies that automatically or passively collect certain information described in this Privacy Policy from your computer, mobile, or other access device whenever you visit or interact with the Services or our advertising (“Usage Data”). Usage Data may be collected from the devices you use to access our Services for a variety of reasons including system administration, to prevent fraudulent activity or improve security, to assess the performance of our Services, and to tell us, for example, the website you were visiting before you came to the Services and the website you visit after you leave the Services, whether you have visited the Services before or if you are a new visitor and to help us identify the features in which you may have the greatest interest. Keep in mind that certain features of our Services are available only through the use of tracking technologies, and disabling them may impact the functionality of our Services. We may combine the information collected from you with other information collected through tracking technology. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of our Site may not operate correctly. For more information, see www.allaboutcookies.org.

Third Party Providers of Analytics Tools

The following is a non-exclusive list of third parties we have chosen to provide us information, reports, and analysis on the usage and browsing patterns of users of the Services. Included are links to their privacy policies and, if applicable, opt-out options to enable you to opt-out of their respective programs.

Google Analytics Privacy Policy

Heap Privacy Policy

Braze Privacy Policy

Meta Privacy Policy

TikTok Privacy Policy

Interacting with or Viewing Third-Party Content or Advertisements

Our Services may also contain third-party advertising, links, widgets, or similar code linking to external third-party websites, services or products that we do not control. Therefore, they are not subject to this Privacy Policy. We recommend that you check the privacy policies of those third-party sites or services to determine how the proprietors will use your personal information. For example, when you load a page on our Services that has a social plug-in from a third-party site or service such as a Like or Send button, or interact with a third-party ad or link on our Services, you are also loading content from that third-party site. That site may request cookies or use tracking technology. These third parties may use personal information collected from your device to serve you targeted advertising or content. These interactions are subject to the privacy policy of the third-party advertiser. If you would like information about targeted interest-based advertising and your choices not to accept cookies used to track your activities, go to www.optout.aboutads.info or www.networkadvertising.org/choices.

In Canada, please visit: http://youradchoices.ca/choices/

In the EU, please visit: http://www.youronlinechoices.eu/

EXAMPLES OF TRACKING TOOLS

Cookies

A cookie is a data file placed on a device when the device is used to visit the Services. We use cookies to collect information for record-keeping purposes and to make it easier to navigate the Services. Cookies are stored on users’ hard drives. We use both “session ID cookies” and “persistent cookies.” Session ID cookies are used to store information while a user is logged into the Services and expire when the user closes his/her browser. Persistent cookies are used to make tasks like logging into the Services easier for returning users by remembering a user’s login information. Persistent cookies stay on a user’s hard drive from one session to the next. Cookies may be used for many purposes including, without limitation, remembering you and your preferences and tracking your visits to our web pages. You can choose to have your computer warn you each time a persistent or session ID cookie is being sent, or you can choose to turn off such cookies through your browser settings. Every browser is a little different, so refer to your browser’s Help menu for the correct way to modify your cookies. However, cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please click here. If you choose to disable cookies on your device, some features of the Services may not function properly.

Web Beacons/GIFS

Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our web pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes including, without limitation, to count visitors to our Services, to monitor how users navigate the Services, to count how many sent emails were actually opened, or to count how many particular articles or links were actually viewed.

Embedded Scripts

An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code downloads temporarily onto the device you use to access Services from our web server or third-party service provider. It is active only while you are connected to the Services, and is deactivated or deleted after that.

HTML5

We may use HTML5 in some of our Services, including in our mobile website. HTML5 has browser web storage that does not rely on traditional browser cookies. Like Flash cookies, HTML5 cookies are not stored in a browser “cookies” file and, like Flash cookies, can be used to track users across websites. To our knowledge, there is currently no known way for a user of a mobile device to remove HTML5 tracking and storage.

E-tags, Cache Browsers, and Web Logs

Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) and device identifier to improve security, analyze trends, and administer the Services. We may track your movement within the Services, the pages from which you were referred, access times, and browser types. This information may include the browser you are using, the Internet address from which you linked to our Services, the operating system of your computer, the unique IP address of the computer or device identifier of the mobile device that you used to access our Services, and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness, usage, and popularity of our Services, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use individual information we collect through web logs to send you targeted offers and other communications.

5. HOW WE USE AND SHARE YOUR INFORMATION

How We Process Database Information About You

The Services are designed for networking, which enables Industry Professionals to search for you, view your Profile, and contact you or your Authorized Representative. For example, personal information on your Profile may be visible to casting directors who are searching the database for new Talent or Talent Representatives who are searching for their own Talent accounts. Please remember that any information you disclose on your Profile may be accessed, used, and stored by Industry Professionals, and redistributed to others in any manner. We attempt to limit access to our searchable database to legitimate Industry Professionals, but we do not do background checks of our members and cannot guarantee who might gain access to the Services. Nor do we have control over how those users may use your personal information. Therefore, there is no expectation of privacy when posting, or otherwise participating in the Services. You expressly and voluntarily accept and agree to the processing of the information as set forth in this Privacy Policy. If at any time you do not agree to the terms of this Privacy Policy, you must cancel your account by following the instructions in Section 7, Choice and Opt-outs. We have the right, but not the obligation, to monitor any activity and content associated with the database or other Services. We reserve the right to take action in connection with any content or action we deem to be inappropriate. Please review our Terms for more information regarding your appropriate use of the Services. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to notifications about our Services and other communications (including important news that could affect your relationship with us) and communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent.
  • For legal purposes: We may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations, and to respond to governmental or regulatory requests or subpoenas or for litigation purposes.
  • For our legitimate business interests and those of a third party: We may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations.
  • For our business purposes: We may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business.
  • For other purposes: Subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

Information Posted Through the Services

The Services offer you the opportunity to communicate with Industry Professionals for you and Industry Professionals to share Profiles and other content. For example, if an Industry Professional posts an audition video in which you appear on the Services, it may be viewed by users of the Services and forwarded to others outside the Services. We have no control over what others may post or how those users may use the information. Therefore, you should exercise caution and discretion when using our Services or allowing your Authorized Representative to participate on your behalf.

Personalized URL Link to Your Online Profile

Your online Profile is accessible by members and third parties outside of the Services with whom you have shared the link and web search engines, which are outside of our control.

Talent Scout®

You may opt-in to make your Profile visible to agents and managers searching the CN database for Talent to represent (this functionality is known as “Talent Scout®”). Talent Scout® is not available on accounts already linked to a talent agency. To opt-in to Talent Scout®, click on “Representation” under your Profile preferences and select the type(s) of representation you are seeking. To opt-out of Talent Scout®, change your Talent Scout® preference to “Not Seeking Representation.” CN has no control over how those with access to your Profile use your information. This feature’s availability may be dependent upon your subscription plan.

Casting Billboard®

If you sign up for Casting Billboard®, you will be able to submit your Profile to a wide variety of entertainment industry jobs. CN has no control over how those with access to your Profile or other information you post use your information. If you sign up for Casting Billboard®, you agree and opt-in to receive various communications including email notices and telephone calls from members who post on Casting Billboard® and access the information you submit on the roles you are interested in. This feature’s availability may be dependent upon your subscription plan.

Track submissions

Users can track submissions within the ‘Your Auditions’ feature. This allows you to monitor projects and media requests completed. This feature’s availability may be dependent upon your subscription plan.

Authorized Service Providers

We may share your information with authorized third parties such as our vendors who help with our business operations, including the storage and processing of information for the uses listed in this Privacy Policy and providing customer service (“Authorized Service Providers”). For example, financial information you provide will be disclosed to our payment processor to process credit card transactions. In this case, established third-party bank processing agents and distribution institutions handle these transactions. They receive the information needed to verify and authorize your credit card or other payment information to process your order. We may disclose information to third parties to verify the authenticity of any financial transaction involving our company or its affiliates or subsidiaries or to update your billing information. We do not store any credit, debit card or financial or bank account information we receive from our payment processor, except for the last four digits of your credit card, card type and billing address for verification purposes.

Co-branded Areas

Certain areas of our Services may be provided to you in association with third parties who provide us specialized content or offer products or services (“Co-Branded Areas”), which identify the third party. If you elect to interact with or register for the products and/or services provided in these Co-Branded Areas, you either will be providing the information you share to us and/or the third party, or we might be providing your personal information directly to the third party. Therefore, your personal information will be subject to this Privacy Policy as well as the privacy policy and practices of such third party. We are not responsible for the privacy practices of those third parties, and we suggest you review the respective privacy policies of those third parties to learn more about their privacy practices.

Sharing with Affiliates and Marketing Partners

We will use your personal information for marketing communications with your consent or where we otherwise have legitimate interests to send you these marketing communications. We may share your personal information and other information we collect from you with our affiliated companies and marketing partners to send you messages about new products, enhancements, special offers and other promotional messages. You may opt-out of receiving any promotional messages from our marketing partners or us by following the instructions in Section 7, Choice and Opt-Outs.

Connecting with Social Networks

When using our Services in connection with third-party social networking services such as Facebook, Twitter, Instagram, or Google+ (each and collectively, a “Social Network”), you may have the option to connect your Account or activity on our Services with your Social Network information and activity. If you choose to do this, we may import information from your Social Network account to your Account Profile on our Services. We only import the information you allow to be exported from the Social Network, which is controlled by your privacy settings on that Social Network (“Permitted Social Network Content”). The authentication of your Social Network login credentials is conducted solely by your Social Network. By connecting your Social Network account with our Services and authorizing us to have access to the information, you agree that we may collect, use, and store Permitted Social Network Content across all our Services and in accordance with this Privacy Policy. Any information or content you or other users post when participating in social networks, plug-ins or other services that link to our Services becomes public information and is subject to redistribution by third parties or us. Our Services may also provide the ability for you to make announcements regarding auditions or jobs, or invite people to join the Services via email, SMS, or social media platforms. Many of those communications will list your name and email address in the header of the message. Once you have connected with an individual, your contact information will be shared with that individual.

Aggregate and Analyze Information

We use aggregate information about our users and other non-personal information to analyze the Services and user behavior. We may combine or supplement the information you give us with information we collect from other sources and use it for any purpose disclosed in this Privacy Policy. For example, as permitted by law, we may collect demographic and other information that is publicly available. We also use this information to prepare aggregated reports, which we share with third parties. To learn about our third-party analytics providers’ privacy practices and opt-out options, if any, see Section 4, above.

Transactional Communications with You and Permitted Third Parties

We use your information to contact you and third parties on your behalf per your request or as otherwise permitted in this Privacy Policy, to send you information about your account or the Services, to respond to you, to provide Services requested by you, for the reasons we disclose to you at the time when we collect your information, or to contact you for purposes authorized or required by law. We may from time to time send you information via text or SMS messages about the Services to the phone number you provide. We do not send promotional messages via text or SMS without your express written consent.

Call recordings for training and quality purposes

When communicating with you via telephone, calls may be recorded for training and quality purposes and stored in accordance with our retention policy. We will inform you when a call is being recorded for these purposes.

Mobile/Location Data

When you access the Services on a mobile device, we may use the information collected for any purpose outlined in this Privacy Policy. For example, we may use location information to provide you with location-based services, such as locally based search results, the ability to connect with users of our Services in your area and other personalized content.

Push Notifications

Our application Services may include a function that allows us to use push notifications to send you updates, communications, and other messages about the Services. We do not send promotional messages about other products or services through these push notifications. Typically, you can control push notifications through the settings and/or privacy functions on your mobile device.

Legal Matters; Safety

We may, without your consent, access and disclose your information, any communications sent or received by you, and any other information that we may have about you or your account as may be permitted or required by law or by any government regulatory authority, or to prevent or investigate suspected fraud, violations of our Terms, or activity that appears to us to be illegal or may expose us to legal liability. Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms. Additionally, we may disclose your information in situations that we believe may involve potential threats to the physical safety of any person or property.

Sale or Transfer of Business or Assets

Our users’ personal information may be one of the assets sold, transferred, or merged if CN or an affiliated company, brand or business is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership. We may also disclose information about our users in connection with a commercial transaction where we, or any one of our businesses, is seeking financing, investment, support or funding.

6. ACCESSING AND CHANGING YOUR PERSONAL INFORMATION

Updating/Changing Your Account Profile Information

Registered members can review and change personal information at any time by logging into their account and clicking on the Profile tab. Date of birth may be changed only by contacting us through our online form. Information updated in your Account Profile will automatically update the same information on your Profile. If for any reason you are concerned that any personal information you provided to us is not correct and you cannot change it by accessing your Account Profile or Profile, please contact us through our online form. You should promptly update your personal information if it changes or becomes inaccurate. A Talent Representative may update and change an Account Profile or Profile of a Talent it represents in the same manner as the Talent, except that a Talent Representative may not modify any of Talent’s billing information, login information, email address or date of birth.

7. CHOICE AND OPT-OUTS

Information Sharing with Others

As outlined in Section 5, How We Use and Share Your Information, Profiles are subject to redistribution by Industry Professionals that have access to the information. We have no control over how Industry Professionals may use the Profile or any of the information contained in it. If you do not want your information to be subject to public distribution prospectively, you must cancel your account. Please be aware that any information posted prior to deactivation or cancellation may become public information and we cannot guarantee its removal from our and third-party computer systems. We do not control or assume any responsibility for the information you provide in connection with the Services.

Changing Your Linked Talent Representative

If you would like us to link your account to a Talent Representative different from the one your account is currently linked to, please contact us at https://support.castingnetworks.com/hc/en-us/requests/new. You must provide the following information:

  • Your name and phone number
  • The Talent Representative you are moving from
  • The Talent Representative you are moving to

We are unable to change your linked Talent Representative over the phone.

Canceling Your Account

You can cancel your Membership at any point during your subscription term by contacting us at https://support.castingnetworks.com/hc/en-us/requests/new. We will cancel your account as soon as possible after resolving any outstanding account issues and in accordance with applicable law.

When your account is canceled:

  • You are no longer searchable by Industry Professionals. However, your Profile and any other personal information that you or your Talent Representative previously submitted on casting director projects remains accessible to those casting directors and their clients.
  • Your Profile is no longer accessible to you or your Talent Representative.
  • Your Profile is no longer accessible to third parties outside of the services.

After canceling your account, we will retain logs and information about you for the purposes set forth in this Privacy Policy. If you cancel your account, you will not be able to access any of your personal information on our Services.

Transactional Messages

While you are an active member, you may not opt-out of transactional messages regarding your registered account and transactions; however, you may opt-out of receiving such messages via text or SMS. To opt-out of receiving transactional text messages, log into your account, click on Profile and, under the “Text Messages” section, uncheck those texts you no longer wish to receive.

Opting Out of Promotional Messages

Promotional Messages From Us

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may choose to send promotional email messages to you. Where required under applicable law, we will only send you marketing emails where you consent to receive such communications from us. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Promotional Messages From Our Marketing Partners

With your consent where required by law, we may also allow our trusted marketing partners to send marketing emails to you. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Timing and Third Parties

We will endeavor to comply with your requests as soon as reasonably possible, but changes requested of us may not be effective immediately. We are not responsible, unless required by law, to inform third parties with whom we have already shared your information of any changes requested pursuant to this section. Nor are we responsible for removing information or causing information to be removed from the databases or records of such entities.

8. IMPORTANT DISCLOSURES

Security

CN uses a third party to process its credit card payment transactions. When you place an order for a paid service at CN, your credit card information is protected through the use of encryption, such as the Secure Socket Layer (“SSL”) protocol. We also implement security measures to protect against the loss, misuse and alteration of the information under our control. However, no security system is 100% secure. Accordingly, we cannot guarantee the security of any information provided to us in connection with the information that we collect.

Your California Privacy Rights

California Civil Code Section 1798.83, known as the “Shine the Light” law, permits California residents to request and obtain a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. To make this request, or for other questions, please contact us as designated in Section 9, below. If you are a California resident, California law provides you with the following additional rights with respect to your personal information, subject to certain limitations:

  • The right to know what categories or specific pieces of personal information we have collected, used, disclosed and sold about you. To submit a request to know, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for access on your behalf.
  • The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for deletion on your behalf.

Contacting us via phone:

  • If you are based in the US, please call +1 (213) 616-9221
  • If you are based in Australia, please call +61 02 8061 6851
  • If you are based in the UK, please call +44 (0) 203 384 8536
  • If you are based in Canada, please call +1 (236) 317 1428

When you exercise these rights and submit a request to us, we will verify your identity by asking you for your email address, telephone number, or other information about you. We also may use a third party verification provider to verify your identity. For the 12-month period prior to the date of this Privacy Policy, CN has not sold any personal information about California residents; nor does it have any plans to do so in the future.

Your European Privacy Rights

The European Data Privacy Laws give you certain additional rights regarding information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it be deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access, and we will inform you of these if applicable.

Storage and Retention

Personally identifiable and other information that you provide to us in the course of participating in the Services may be gathered and stored in one or more of our corporate databases. We may retain information from canceled accounts to comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms, or take other actions permitted by law. We may also retain information to prevent re- registration in the event that your account has been suspended or terminated or to create an archival copy of your information, which might be used by us for recordkeeping and internal purposes. We will retain your information for the period of time necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and applicable legal requirements.

Jurisdiction and Cross-Border Issues

Our Services are available in the United States and intended for use by account holders located in the United States only. We do not represent or warrant that our Services are appropriate or available for use in any particular jurisdiction. Those who choose to access the Services do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit access to our Services, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. By using our Services and submitting any personal information, you consent to the transfer of personal information to other countries, which may provide a level of data security different from your country of residence. You are also consenting to the application of United States law in all matters concerning the Services. In accordance with the European Data Privacy Laws, the personal information that we collect from you may be transferred to, and stored at, a destination outside the UK/European Economic Area (“EEA”) and processed by our staff or suppliers operating in the United States and India, both of which have less stringent data protection laws compared to the UK/EEA. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services including photo processing. By submitting your personal data, you agree to this transfer, storing or processing of your personal information. Where appropriate, we use the standard contractual clauses in the form approved by the European Commission to protect your personal information when it is transferred outside the UK/EEA.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Services.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. You agree that we may notify you about material changes in the way we treat personal information by posting a revised Privacy Policy on the Services via a link, with the “Effective Date” posted at the top of the Policy. You should check the Services frequently for updates. By accessing the Services after the Effective Date, you are deemed to consent to our then-current Privacy Policy.

9. CONTACTING US

If you have any questions about this Privacy Policy or the practices of CN, or to exercise privacy rights in your territory, please contact us by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste.1800, Los Angeles, CA 90010, USA. If you wish to complain about the handling of your personal information outside of the organization, you have the right to raise a complaint with our supervisory authority, the UK Information Commissioner’s Office.

Copyright ©2023 Casting Networks, LLC. All rights reserved.

Privacy Policy Highlights

These highlights detail important information regarding the collection, use, and sharing of information when you use the Services of Casting Networks, LLC. Please read our full Privacy Policy for details and defined terms.

Personal Information Collected

Our Services include networking and database services. We collect and use your personal information and the personal information of the Talent in the course of providing our Services. “Personal Information” is information relating to a person who is identified in that data or who is, together with other data, identifiable. This may include name, title, occupation, postal or physical address, telephone number, e-mail address, government identifiers, and other information required to carry out a transaction, provide a service or deliver a product you have requested. You understand that by using our Services you are choosing to provide personal and/or sensitive/special categories of information about yourself and your work experience and that personal information you provide may be included in your posted Profile. We may also collect information about you from third-party service providers and the social networks you connect to. The sources of the personal information we collect are you, and other third-parties engaged by you, and public sources such as social media. More Info

Tracking Technologies (Cookies, etc.)

We use tracking technologies to automatically collect information from you on our Services relating to your use of our Services. If you access our Services through a mobile device, we might also collect additional information such as a unique device identifier and location information. When you use our Services, other parties such as third-party advertising partners and analytics providers may also collect information about your online activity. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer.

However, if you choose to block or delete cookies, certain features of our Services may not operate correctly. For more information, see www.allaboutcookies.orgMore Info

Use and Sharing of Information

We use your personal information to provide our Services to you and to manage and operate our website. We may transfer such Personal Information to our parent company in the US and to third-parties engaged by us in the US or other jurisdictions outside Europe/the UK (if you are based in Europe/the UK) or otherwise outside your country of residence where data protection laws may be of a lower standard compared to your own country’s data protection laws. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to: notifications about our Services and other communications (including important news that could affect your relationship with us), communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent;
  • for legal purposes: we may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations and to respond to governmental or regulatory requests or subpoenas or for litigation purposes;
  • for our legitimate business interests and those of a third party: we may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations;
  • for our business purposes: we may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business;
  • for other purposes: subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

We may use and share information we collect from you to operate, improve, and personalize our Services. Your personal information may also be shared with marketing partners, affiliated companies, our service providers, mobile carriers, social networks, legal and law enforcement, and others if there is a change of control. Certain personal information entered in your Account Profile is automatically pulled from and displayed on your Profile. More Info

Your European Privacy Rights

The European Data Privacy Laws give you the right to access information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it is deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access and we will inform you of these if applicable.

Your California Privacy Rights

If you are a California resident, you have additional rights. More Info

Your Choices and Opt-Out

Due to the nature of our Services, you have limited choices for restricting access to your personal information posted on your Profile. You may decline to provide us with personal information but this may limit or prevent you from setting up an account and participating in the Services. If you want to update your personal information or no longer want our Services, you may access your account and make the changes desired or you may contact us through our online form. You may opt-out of receiving promotional communications from us. More Info

Arbitration

Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms of Use.

Changes to this Privacy Policy

Your notification that changes to this Privacy Policy have been made will be conveyed by our posting a new “Effective Date” on the Privacy Policy. More Info

Contact Us

Questions about our Privacy Policy or about our handling of your information may be submitted via our online formMore Info

Effective Date: December 13, 2023

CASTING NETWORKS PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING OUR SERVICES. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES. Casting Networks, LLC (“CN,” “we,” “our” or “us”) provides a range of content hosting, database and communication services to actors, models, dancers, voice-over actors and other artists (collectively, “Talent”) and connects Talent with agents and managers, casting directors, and others involved in motion picture, theatrical, radio, television and other entertainment enterprises (collectively, “Industry Professionals”). AS A RESULT OF THE TYPE OF NETWORKING SERVICES WE PROVIDE, YOU SHOULD NOT EXPECT THAT THE INFORMATION YOU PROVIDE WHEN USING OUR SERVICES WILL REMAIN PRIVATE. By accessing and using our Services, you are accepting the terms of this privacy policy (“Privacy Policy”) which govern our use of your information and our Terms of Use (“Terms”) located here, which govern your use of our Services and are incorporated by reference into this Privacy Policy.

1. ACCEPTANCE OF POLICY

This Privacy Policy details important information regarding the collection, use, and protection of information collected on our websites, mobile websites, mobile applications, and services that link to this Privacy Policy, or when you interact with CN by any method of communication such as email, telephone, SMS, or in person in connection with the Services (collectively, “Services”). CN provides this Privacy Policy to help you make an informed decision about
whether to use the Services and the choices we offer to manage the information we collect. Each time you use the Services, you are agreeing to this Privacy Policy. We will update this Privacy Policy with a new Effective Date to reflect changes in our collection and handling of personal information, which take effect immediately upon posting.

2. SPECIAL NOTICES

YOU UNDERSTAND THAT BY USING OUR SERVICES YOU ARE AFFIRMATIVELY AND VOLUNTARILY CHOOSING TO PROVIDE PERSONAL AND/OR SENSITIVE INFORMATION ABOUT YOURSELF AND YOUR WORK EXPERIENCE AND THAT CERTAIN PERSONAL INFORMATION MAY BE INCLUDED IN YOUR PROFILE (AS DEFINED IN SECTION 3 BELOW). YOUR PROFILE IS SEARCHABLE ON THE SERVICES BY REGISTERED CASTING DIRECTORS, YOUR AUTHORIZED REPRESENTATIVES AND, REGISTERED TALENT AGENTS AND MANAGERS (COLLECTIVELY, “INDUSTRY PROFESSIONALS”). YOUR PROFILE MAY BE MADE AVAILABLE OUTSIDE THE SERVICE BY YOU, YOUR AUTHORIZED REPRESENTATIVE, OR INDUSTRY PROFESSIONALS ELECTRONICALLY BY EMAIL OR BY SHARING THE URL OF THE PAGE ON WHICH YOUR PROFILE IS POSTED, OR FOUND BY WEB SEARCH ENGINES, WHICH ARE OUTSIDE OF OUR CONTROL. ONCE YOUR PROFILE IS SHARED OR ACCESSIBLE VIA A SEARCH ENGINE, IT IS SUBJECT TO REDISTRIBUTION BY ANY THIRD PARTY THAT HAS ACCESS TO THE INFORMATION AND WE HAVE NO CONTROL OVER HOW OTHERS MAY USE YOUR PROFILE OR THE INFORMATION CONTAINED IN IT. YOU ACKNOWLEDGE THAT YOU ARE AWARE OF ANY AND ALL RISKS INHERENT IN POSTING AND SHARING YOUR PROFILE AS DESCRIBED AND BY DOING SO YOU ARE WILLING TO ASSUME THESE RISKS.

Authorized Representatives’ Access to Our Services

IF YOU HAVE AN AUTHORIZED REPRESENTATIVE (DEFINED BELOW), YOU UNDERSTAND THAT YOUR AUTHORIZED REPRESENTATIVE HAS THE ABILITY TO CREATE AN ACCOUNT FOR YOU AND FULL ACCESS TO VIEW AND EDIT YOUR ACCOUNT PROFILE (AS DEFINED IN SECTION 3 BELOW) INFORMATION, SOME OF WHICH WILL BE UPLOADED INTO YOUR PROFILE. IF AN AUTHORIZED REPRESENTATIVE NO LONGER HAS THE AUTHORITY TO ACT ON YOUR BEHALF, IT IS YOUR RESPONSIBILITY TO NOTIFY US TO UNLINK YOUR ACCOUNT AND/OR LINK YOUR ACCOUNT TO ANOTHER AUTHORIZED REPRESENTATIVE. PLEASE NOTE THAT WE DO NOT TAKE STEPS TO CONFIRM IN ANY WAY THAT AN AUTHORIZED REPRESENTATIVE HAS OBTAINED YOUR PERMISSION PRIOR TO USING OUR SERVICES. CN HAS NO LIABILITY OR RESPONSIBILITY FOR THE ACTS OR OMISSIONS OF TALENT’S AUTHORIZED REPRESENTATIVE OR PURPORTED AUTHORIZED REPRESENTATIVE.

Notice About Minors

The Services are directed to a general audience; they are not directed to children under the age of 13. We restrict registration for all our Services to individuals age 18 and above (or the age of majority, as determined by the laws of the state in which you reside, whichever is older). If you are under 18 years old (“Minor”), you must have an Authorized Representative register on your behalf. Only Authorized Representatives may create accounts, maintain Account Profiles, and utilize the Services on behalf of Minors. We do not knowingly collect personal information from individuals under 18 years of age. If you become aware that anyone under 18 has provided us with personal information, please contact us as set forth in Section 9, Contacting Us. If we obtain actual knowledge that we have received information from someone under 18, we will take steps to block that child from accessing our Services and remove that user’s personal information from our systems. Under applicable European Data Privacy Laws, children ages 13 to 16 may provide valid consent to process their personal information. Where consent is required under such European Data Privacy Laws, you have the obligation to provide to us evidence of such consent or, as required under the European Data Privacy Laws, the authorization of the holder of parental responsibility for the child. We may refuse to process, or to continue to process, the child’s personal information until we receive this evidence of consent or authorization.

Notice to Authorized Representatives

Each agency, management company and/or individual agent and/or manager engaged by the agency or management company to act on behalf of the Talent (“Talent Representative”), and parents or legal guardians of Minors (collectively referred to as “Authorized Representative”), represent that the Authorized Representative is legally authorized to represent the Talent in connection with the Services, have obtained any required consent from the Talent, and will utilize all aspects of the applicable Services on behalf of the Talent in accordance this Privacy Policy. Authorized Representatives agree to stop using the Services immediately when such authority or consent from Talent is no longer effective.

We are not obligated but reserve the right at any time to require evidence of an Authorized Representative’s authority to enter into this Privacy Policy and act on behalf of Talent in connection with the applicable Services, including consent of Talent to share personal information on their behalf. If we become aware that someone other than an Authorized Representative has established, edited or otherwise modified in any way an Account Profile or Profile of a Talent, we will take steps to terminate the account and remove any corresponding information within our control. Authorized Representatives are solely responsible for their acts or omissions in connection with the Services and indemnify CN for any claims or liabilities of any kind for their unauthorized or unlawful acts.

3. INFORMATION WE COLLECT

Registering for an Account

You can browse our web or mobile sites without creating an account or telling us who you are or revealing any personal information about yourself. However, in order to create an account on the Services, you (or your Authorized Representative) will be asked to provide us with personal information including your first and last name, email address, username, and password. If you choose to purchase any of our fee-based Services, you will also be asked to provide credit card information. You must also agree to our Terms of Use and this Privacy Policy. There are several types of accounts that can be created:

Personal Account

A talent account that is not linked to a CN registered talent agency or manager.

Personal Account with Manager

A talent account that is linked to a CN registered manager but is not linked to a CN registered agency.

Represented Account

A talent account that is linked to a CN registered talent agency but is not linked to a CN registered manager.

Represented Account with Manager

A talent account that is linked to both a CN registered talent agency and CN registered manager. Note: A talent account can only be linked to one agency and/or manager at a time.

Filling Out Your Profile

Each member (or Authorized Representative) will automatically begin to enter basic profile information upon account registration, which will include first and last name, email address, username, and a password. You will be guided to supplement your profile information to include information such as sizes and attributes, representation, union affiliations, professional experience, training, and special skills (“Account Profile”). Certain Account Profile information, including some that is required, is automatically pulled from and displayed in your online Profile. Please do not include information on your Profile that you do not wish others to see. Keep in mind that providing additional information to your Account Profile or Profile can create a better user experience because Industry Professionals have more information about you when casting, searching for talent, etc. Please be aware that the information in your Account Profile may be accessed and modified by you and your Authorized Representative.

Filling Out Your Online Profile

Every account includes an online Profile, which you can choose to display in “Actor Profile” (default) or “Model-Card” format (collectively “Profile”) during the Account Profile completion process. After that, please contact us or your Talent Representative to change the display format selected. The following information, including some information that is required, is automatically pulled from your Account Profile and displayed on your Profile. You may also add other information directly on your Profile without it appearing in your Account Profile, such as credits. Do not add information to your Profile that you do not want publicly available.

Profile information includes:

  • Stage Name
  • Union Affiliation
  • Photos, videos and audio files
  • Working location
  • Attributes
  • Sizes
  • Other Representation
  • Skills
  • Resume uploaded
  • Contact Information: Contact information displayed on your Profile changes based on your member account type as follows

Personal Account

If entered, your Casting Billboard Contact Information Phone 1 and Phone 2 will automatically display as your contact information.

Personal Account with Manager

Your manager’s name and phone number, as registered with CN, will automatically display as your contact information.

Represented Account (with or without a manager)

Your agency’s name and phone number, as registered with CN, will automatically display as your contact information.

Promotions and Surveys

If you participate in a promotion, the information collected may be used as set forth in the official rules to notify the winners, award prizes and file winners’ information as required by law. If you participate in a survey, the information we collect from you may be used for the purposes of the survey. We may also ask for your consent to contact you or use feedback provided such as for testimonials and other marketing purposes. Participation in a promotion or survey is voluntary.

Mobile Device Information

If you access our Services through a mobile device, we may collect additional information from you such as your unique device identifier, IP address, language, device’s operating system, and regional location. We may use this data internally or in conjunction with our third-party service providers or platforms to customize your experience and provide offers that may be relevant to you. Depending on the platform you use to access our Services (e.g., iOS, Android, or Windows Phone), you may be able to control whether we collect location data by adjusting the privacy settings on your wireless device. Please be advised that some features will not be available if you choose to disable the collection of location data. Information obtained from your mobile device in connection with any text or push notification services may include your cell phone number, your carrier’s name, the date, time and content of your messages and other information you provide to us as part of these Services.

4. INFORMATION COLLECTED THROUGH TRACKING TECHNOLOGIES

Third-Party Tracking and Usage Data

We and our third-party analytics providers may use a variety of tracking technologies that automatically or passively collect certain information described in this Privacy Policy from your computer, mobile, or other access device whenever you visit or interact with the Services or our advertising (“Usage Data”). Usage Data may be collected from the devices you use to access our Services for a variety of reasons including system administration, to prevent fraudulent activity or improve security, to assess the performance of our Services, and to tell us, for example, the website you were visiting before you came to the Services and the website you visit after you leave the Services, whether you have visited the Services before or if you are a new visitor and to help us identify the features in which you may have the greatest interest. Keep in mind that certain features of our Services are available only through the use of tracking technologies, and disabling them may impact the functionality of our Services. We may combine the information collected from you with other information collected through tracking technology. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of our Site may not operate correctly. For more information, see www.allaboutcookies.org.

Third Party Providers of Analytics Tools

The following is a non-exclusive list of third parties we have chosen to provide us information, reports, and analysis on the usage and browsing patterns of users of the Services. Included are links to their privacy policies and, if applicable, opt-out options to enable you to opt-out of their respective programs.

Google Analytics Privacy Policy

Heap Privacy Policy

Braze Privacy Policy

Meta Privacy Policy

TikTok Privacy Policy

Interacting with or Viewing Third-Party Content or Advertisements

Our Services may also contain third-party advertising, links, widgets, or similar code linking to external third-party websites, services or products that we do not control. Therefore, they are not subject to this Privacy Policy. We recommend that you check the privacy policies of those third-party sites or services to determine how the proprietors will use your personal information. For example, when you load a page on our Services that has a social plug-in from a third-party site or service such as a Like or Send button, or interact with a third-party ad or link on our Services, you are also loading content from that third-party site. That site may request cookies or use tracking technology. These third parties may use personal information collected from your device to serve you targeted advertising or content. These interactions are subject to the privacy policy of the third-party advertiser. If you would like information about targeted interest-based advertising and your choices not to accept cookies used to track your activities, go to www.optout.aboutads.info or www.networkadvertising.org/choices.

In Canada, please visit: http://youradchoices.ca/choices/

In the EU, please visit: http://www.youronlinechoices.eu/

EXAMPLES OF TRACKING TOOLS

Cookies

A cookie is a data file placed on a device when the device is used to visit the Services. We use cookies to collect information for record-keeping purposes and to make it easier to navigate the Services. Cookies are stored on users’ hard drives. We use both “session ID cookies” and “persistent cookies.” Session ID cookies are used to store information while a user is logged into the Services and expire when the user closes his/her browser. Persistent cookies are used to make tasks like logging into the Services easier for returning users by remembering a user’s login information. Persistent cookies stay on a user’s hard drive from one session to the next. Cookies may be used for many purposes including, without limitation, remembering you and your preferences and tracking your visits to our web pages. You can choose to have your computer warn you each time a persistent or session ID cookie is being sent, or you can choose to turn off such cookies through your browser settings. Every browser is a little different, so refer to your browser’s Help menu for the correct way to modify your cookies. However, cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please click here. If you choose to disable cookies on your device, some features of the Services may not function properly.

Web Beacons/GIFS

Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our web pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes including, without limitation, to count visitors to our Services, to monitor how users navigate the Services, to count how many sent emails were actually opened, or to count how many particular articles or links were actually viewed.

Embedded Scripts

An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code downloads temporarily onto the device you use to access Services from our web server or third-party service provider. It is active only while you are connected to the Services, and is deactivated or deleted after that.

HTML5

We may use HTML5 in some of our Services, including in our mobile website. HTML5 has browser web storage that does not rely on traditional browser cookies. Like Flash cookies, HTML5 cookies are not stored in a browser “cookies” file and, like Flash cookies, can be used to track users across websites. To our knowledge, there is currently no known way for a user of a mobile device to remove HTML5 tracking and storage.

E-tags, Cache Browsers, and Web Logs

Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) and device identifier to improve security, analyze trends, and administer the Services. We may track your movement within the Services, the pages from which you were referred, access times, and browser types. This information may include the browser you are using, the Internet address from which you linked to our Services, the operating system of your computer, the unique IP address of the computer or device identifier of the mobile device that you used to access our Services, and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness, usage, and popularity of our Services, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use individual information we collect through web logs to send you targeted offers and other communications.

5. HOW WE USE AND SHARE YOUR INFORMATION

How We Process Database Information About You

The Services are designed for networking, which enables Industry Professionals to search for you, view your Profile, and contact you or your Authorized Representative. For example, personal information on your Profile may be visible to casting directors who are searching the database for new Talent or Talent Representatives who are searching for their own Talent accounts. Please remember that any information you disclose on your Profile may be accessed, used, and stored by Industry Professionals, and redistributed to others in any manner. We attempt to limit access to our searchable database to legitimate Industry Professionals, but we do not do background checks of our members and cannot guarantee who might gain access to the Services. Nor do we have control over how those users may use your personal information. Therefore, there is no expectation of privacy when posting, or otherwise participating in the Services. You expressly and voluntarily accept and agree to the processing of the information as set forth in this Privacy Policy. If at any time you do not agree to the terms of this Privacy Policy, you must cancel your account by following the instructions in Section 7, Choice and Opt-outs. We have the right, but not the obligation, to monitor any activity and content associated with the database or other Services. We reserve the right to take action in connection with any content or action we deem to be inappropriate. Please review our Terms for more information regarding your appropriate use of the Services. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to notifications about our Services and other communications (including important news that could affect your relationship with us) and communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent.
  • For legal purposes: We may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations, and to respond to governmental or regulatory requests or subpoenas or for litigation purposes.
  • For our legitimate business interests and those of a third party: We may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations.
  • For our business purposes: We may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business.
  • For other purposes: Subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

Information Posted Through the Services

The Services offer you the opportunity to communicate with Industry Professionals for you and Industry Professionals to share Profiles and other content. For example, if an Industry Professional posts an audition video in which you appear on the Services, it may be viewed by users of the Services and forwarded to others outside the Services. We have no control over what others may post or how those users may use the information. Therefore, you should exercise caution and discretion when using our Services or allowing your Authorized Representative to participate on your behalf.

Personalized URL Link to Your Online Profile

Your online Profile is accessible by members and third parties outside of the Services with whom you have shared the link and web search engines, which are outside of our control.

Talent Scout®

You may opt-in to make your Profile visible to agents and managers searching the CN database for Talent to represent (this functionality is known as “Talent Scout®”). Talent Scout® is not available on accounts already linked to a talent agency. To opt-in to Talent Scout®, click on “Representation” under your Profile preferences and select the type(s) of representation you are seeking. To opt-out of Talent Scout®, change your Talent Scout® preference to “Not Seeking Representation.” CN has no control over how those with access to your Profile use your information. This feature’s availability may be dependent upon your subscription plan.

Casting Billboard®

If you sign up for Casting Billboard®, you will be able to submit your Profile to a wide variety of entertainment industry jobs. CN has no control over how those with access to your Profile or other information you post use your information. If you sign up for Casting Billboard®, you agree and opt-in to receive various communications including email notices and telephone calls from members who post on Casting Billboard® and access the information you submit on the roles you are interested in. This feature’s availability may be dependent upon your subscription plan.

Track submissions

Users can track submissions within the ‘Your Auditions’ feature. This allows you to monitor projects and media requests completed. This feature’s availability may be dependent upon your subscription plan.

Authorized Service Providers

We may share your information with authorized third parties such as our vendors who help with our business operations, including the storage and processing of information for the uses listed in this Privacy Policy and providing customer service (“Authorized Service Providers”). For example, financial information you provide will be disclosed to our payment processor to process credit card transactions. In this case, established third-party bank processing agents and distribution institutions handle these transactions. They receive the information needed to verify and authorize your credit card or other payment information to process your order. We may disclose information to third parties to verify the authenticity of any financial transaction involving our company or its affiliates or subsidiaries or to update your billing information. We do not store any credit, debit card or financial or bank account information we receive from our payment processor, except for the last four digits of your credit card, card type and billing address for verification purposes.

Co-branded Areas

Certain areas of our Services may be provided to you in association with third parties who provide us specialized content or offer products or services (“Co-Branded Areas”), which identify the third party. If you elect to interact with or register for the products and/or services provided in these Co-Branded Areas, you either will be providing the information you share to us and/or the third party, or we might be providing your personal information directly to the third party. Therefore, your personal information will be subject to this Privacy Policy as well as the privacy policy and practices of such third party. We are not responsible for the privacy practices of those third parties, and we suggest you review the respective privacy policies of those third parties to learn more about their privacy practices.

Sharing with Affiliates and Marketing Partners

We will use your personal information for marketing communications with your consent or where we otherwise have legitimate interests to send you these marketing communications. We may share your personal information and other information we collect from you with our affiliated companies and marketing partners to send you messages about new products, enhancements, special offers and other promotional messages. You may opt-out of receiving any promotional messages from our marketing partners or us by following the instructions in Section 7, Choice and Opt-Outs.

Connecting with Social Networks

When using our Services in connection with third-party social networking services such as Facebook, Twitter, Instagram, or Google+ (each and collectively, a “Social Network”), you may have the option to connect your Account or activity on our Services with your Social Network information and activity. If you choose to do this, we may import information from your Social Network account to your Account Profile on our Services. We only import the information you allow to be exported from the Social Network, which is controlled by your privacy settings on that Social Network (“Permitted Social Network Content”). The authentication of your Social Network login credentials is conducted solely by your Social Network. By connecting your Social Network account with our Services and authorizing us to have access to the information, you agree that we may collect, use, and store Permitted Social Network Content across all our Services and in accordance with this Privacy Policy. Any information or content you or other users post when participating in social networks, plug-ins or other services that link to our Services becomes public information and is subject to redistribution by third parties or us. Our Services may also provide the ability for you to make announcements regarding auditions or jobs, or invite people to join the Services via email, SMS, or social media platforms. Many of those communications will list your name and email address in the header of the message. Once you have connected with an individual, your contact information will be shared with that individual.

Aggregate and Analyze Information

We use aggregate information about our users and other non-personal information to analyze the Services and user behavior. We may combine or supplement the information you give us with information we collect from other sources and use it for any purpose disclosed in this Privacy Policy. For example, as permitted by law, we may collect demographic and other information that is publicly available. We also use this information to prepare aggregated reports, which we share with third parties. To learn about our third-party analytics providers’ privacy practices and opt-out options, if any, see Section 4, above.

Transactional Communications with You and Permitted Third Parties

We use your information to contact you and third parties on your behalf per your request or as otherwise permitted in this Privacy Policy, to send you information about your account or the Services, to respond to you, to provide Services requested by you, for the reasons we disclose to you at the time when we collect your information, or to contact you for purposes authorized or required by law. We may from time to time send you information via text or SMS messages about the Services to the phone number you provide. We do not send promotional messages via text or SMS without your express written consent.

Call recordings for training and quality purposes

When communicating with you via telephone, calls may be recorded for training and quality purposes and stored in accordance with our retention policy. We will inform you when a call is being recorded for these purposes.

Mobile/Location Data

When you access the Services on a mobile device, we may use the information collected for any purpose outlined in this Privacy Policy. For example, we may use location information to provide you with location-based services, such as locally based search results, the ability to connect with users of our Services in your area and other personalized content.

Push Notifications

Our application Services may include a function that allows us to use push notifications to send you updates, communications, and other messages about the Services. We do not send promotional messages about other products or services through these push notifications. Typically, you can control push notifications through the settings and/or privacy functions on your mobile device.

Legal Matters; Safety

We may, without your consent, access and disclose your information, any communications sent or received by you, and any other information that we may have about you or your account as may be permitted or required by law or by any government regulatory authority, or to prevent or investigate suspected fraud, violations of our Terms, or activity that appears to us to be illegal or may expose us to legal liability. Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms. Additionally, we may disclose your information in situations that we believe may involve potential threats to the physical safety of any person or property.

Sale or Transfer of Business or Assets

Our users’ personal information may be one of the assets sold, transferred, or merged if CN or an affiliated company, brand or business is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership. We may also disclose information about our users in connection with a commercial transaction where we, or any one of our businesses, is seeking financing, investment, support or funding.

6. ACCESSING AND CHANGING YOUR PERSONAL INFORMATION

Updating/Changing Your Account Profile Information

Registered members can review and change personal information at any time by logging into their account and clicking on the Profile tab. Date of birth may be changed only by contacting us through our online form. Information updated in your Account Profile will automatically update the same information on your Profile. If for any reason you are concerned that any personal information you provided to us is not correct and you cannot change it by accessing your Account Profile or Profile, please contact us through our online form. You should promptly update your personal information if it changes or becomes inaccurate. A Talent Representative may update and change an Account Profile or Profile of a Talent it represents in the same manner as the Talent, except that a Talent Representative may not modify any of Talent’s billing information, login information, email address or date of birth.

7. CHOICE AND OPT-OUTS

Information Sharing with Others

As outlined in Section 5, How We Use and Share Your Information, Profiles are subject to redistribution by Industry Professionals that have access to the information. We have no control over how Industry Professionals may use the Profile or any of the information contained in it. If you do not want your information to be subject to public distribution prospectively, you must cancel your account. Please be aware that any information posted prior to deactivation or cancellation may become public information and we cannot guarantee its removal from our and third-party computer systems. We do not control or assume any responsibility for the information you provide in connection with the Services.

Changing Your Linked Talent Representative

If you would like us to link your account to a Talent Representative different from the one your account is currently linked to, please contact us at https://support.castingnetworks.com/hc/en-us/requests/new. You must provide the following information:

  • Your name and phone number
  • The Talent Representative you are moving from
  • The Talent Representative you are moving to

We are unable to change your linked Talent Representative over the phone.

Canceling Your Account

You can cancel your Membership at any point during your subscription term by contacting us at https://support.castingnetworks.com/hc/en-us/requests/new. We will cancel your account as soon as possible after resolving any outstanding account issues and in accordance with applicable law.

When your account is canceled:

  • You are no longer searchable by Industry Professionals. However, your Profile and any other personal information that you or your Talent Representative previously submitted on casting director projects remains accessible to those casting directors and their clients.
  • Your Profile is no longer accessible to you or your Talent Representative.
  • Your Profile is no longer accessible to third parties outside of the services.

After canceling your account, we will retain logs and information about you for the purposes set forth in this Privacy Policy. If you cancel your account, you will not be able to access any of your personal information on our Services.

Transactional Messages

While you are an active member, you may not opt-out of transactional messages regarding your registered account and transactions; however, you may opt-out of receiving such messages via text or SMS. To opt-out of receiving transactional text messages, log into your account, click on Profile and, under the “Text Messages” section, uncheck those texts you no longer wish to receive.

Opting Out of Promotional Messages

Promotional Messages From Us

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may choose to send promotional email messages to you. Where required under applicable law, we will only send you marketing emails where you consent to receive such communications from us. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Promotional Messages From Our Marketing Partners

With your consent where required by law, we may also allow our trusted marketing partners to send marketing emails to you. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Timing and Third Parties

We will endeavor to comply with your requests as soon as reasonably possible, but changes requested of us may not be effective immediately. We are not responsible, unless required by law, to inform third parties with whom we have already shared your information of any changes requested pursuant to this section. Nor are we responsible for removing information or causing information to be removed from the databases or records of such entities.

8. IMPORTANT DISCLOSURES

Security

CN uses a third party to process its credit card payment transactions. When you place an order for a paid service at CN, your credit card information is protected through the use of encryption, such as the Secure Socket Layer (“SSL”) protocol. We also implement security measures to protect against the loss, misuse and alteration of the information under our control. However, no security system is 100% secure. Accordingly, we cannot guarantee the security of any information provided to us in connection with the information that we collect.

Your California Privacy Rights

California Civil Code Section 1798.83, known as the “Shine the Light” law, permits California residents to request and obtain a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. To make this request, or for other questions, please contact us as designated in Section 9, below. If you are a California resident, California law provides you with the following additional rights with respect to your personal information, subject to certain limitations:

  • The right to know what categories or specific pieces of personal information we have collected, used, disclosed and sold about you. To submit a request to know, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for access on your behalf.
  • The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for deletion on your behalf.

Contacting us via phone:

  • If you are based in the US, please call +1 (213) 616-9221
  • If you are based in Australia, please call +61 02 8061 6851
  • If you are based in the UK, please call +44 (0) 203 384 8536
  • If you are based in Canada, please call +1 (236) 317 1428

When you exercise these rights and submit a request to us, we will verify your identity by asking you for your email address, telephone number, or other information about you. We also may use a third party verification provider to verify your identity. For the 12-month period prior to the date of this Privacy Policy, CN has not sold any personal information about California residents; nor does it have any plans to do so in the future.

Your European Privacy Rights

The European Data Privacy Laws give you certain additional rights regarding information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it be deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access, and we will inform you of these if applicable.

Storage and Retention

Personally identifiable and other information that you provide to us in the course of participating in the Services may be gathered and stored in one or more of our corporate databases. We may retain information from canceled accounts to comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms, or take other actions permitted by law. We may also retain information to prevent re- registration in the event that your account has been suspended or terminated or to create an archival copy of your information, which might be used by us for recordkeeping and internal purposes. We will retain your information for the period of time necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and applicable legal requirements.

Jurisdiction and Cross-Border Issues

Our Services are available in the United States and intended for use by account holders located in the United States only. We do not represent or warrant that our Services are appropriate or available for use in any particular jurisdiction. Those who choose to access the Services do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit access to our Services, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. By using our Services and submitting any personal information, you consent to the transfer of personal information to other countries, which may provide a level of data security different from your country of residence. You are also consenting to the application of United States law in all matters concerning the Services. In accordance with the European Data Privacy Laws, the personal information that we collect from you may be transferred to, and stored at, a destination outside the UK/European Economic Area (“EEA”) and processed by our staff or suppliers operating in the United States and India, both of which have less stringent data protection laws compared to the UK/EEA. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services including photo processing. By submitting your personal data, you agree to this transfer, storing or processing of your personal information. Where appropriate, we use the standard contractual clauses in the form approved by the European Commission to protect your personal information when it is transferred outside the UK/EEA.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Services.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. You agree that we may notify you about material changes in the way we treat personal information by posting a revised Privacy Policy on the Services via a link, with the “Effective Date” posted at the top of the Policy. You should check the Services frequently for updates. By accessing the Services after the Effective Date, you are deemed to consent to our then-current Privacy Policy.

9. CONTACTING US

If you have any questions about this Privacy Policy or the practices of CN, or to exercise privacy rights in your territory, please contact us by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste.1800, Los Angeles, CA 90010, USA. If you wish to complain about the handling of your personal information outside of the organization, you have the right to raise a complaint with our supervisory authority, the UK Information Commissioner’s Office.

Copyright ©2023 Casting Networks, LLC. All rights reserved.

Privacy Policy Highlights

These highlights detail important information regarding the collection, use, and sharing of information when you use the Services of Casting Networks, LLC. Please read our full Privacy Policy for details and defined terms.

Personal Information Collected

Our Services include networking and database services. We collect and use your personal information and the personal information of the Talent in the course of providing our Services. “Personal Information” is information relating to a person who is identified in that data or who is, together with other data, identifiable. This may include name, title, occupation, postal or physical address, telephone number, e-mail address, government identifiers, and other information required to carry out a transaction, provide a service or deliver a product you have requested. You understand that by using our Services you are choosing to provide personal and/or sensitive/special categories of information about yourself and your work experience and that personal information you provide may be included in your posted Profile. We may also collect information about you from third-party service providers and the social networks you connect to. The sources of the personal information we collect are you, and other third-parties engaged by you, and public sources such as social media. More Info

Tracking Technologies (Cookies, etc.)

We use tracking technologies to automatically collect information from you on our Services relating to your use of our Services. If you access our Services through a mobile device, we might also collect additional information such as a unique device identifier and location information. When you use our Services, other parties such as third-party advertising partners and analytics providers may also collect information about your online activity. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer.

However, if you choose to block or delete cookies, certain features of our Services may not operate correctly. For more information, see www.allaboutcookies.orgMore Info

Use and Sharing of Information

We use your personal information to provide our Services to you and to manage and operate our website. We may transfer such Personal Information to our parent company in the US and to third-parties engaged by us in the US or other jurisdictions outside Europe/the UK (if you are based in Europe/the UK) or otherwise outside your country of residence where data protection laws may be of a lower standard compared to your own country’s data protection laws. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to: notifications about our Services and other communications (including important news that could affect your relationship with us), communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent;
  • for legal purposes: we may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations and to respond to governmental or regulatory requests or subpoenas or for litigation purposes;
  • for our legitimate business interests and those of a third party: we may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations;
  • for our business purposes: we may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business;
  • for other purposes: subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

We may use and share information we collect from you to operate, improve, and personalize our Services. Your personal information may also be shared with marketing partners, affiliated companies, our service providers, mobile carriers, social networks, legal and law enforcement, and others if there is a change of control. Certain personal information entered in your Account Profile is automatically pulled from and displayed on your Profile. More Info

Your European Privacy Rights

The European Data Privacy Laws give you the right to access information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it is deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access and we will inform you of these if applicable.

Your California Privacy Rights

If you are a California resident, you have additional rights. More Info

Your Choices and Opt-Out

Due to the nature of our Services, you have limited choices for restricting access to your personal information posted on your Profile. You may decline to provide us with personal information but this may limit or prevent you from setting up an account and participating in the Services. If you want to update your personal information or no longer want our Services, you may access your account and make the changes desired or you may contact us through our online form. You may opt-out of receiving promotional communications from us. More Info

Arbitration

Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms of Use.

Changes to this Privacy Policy

Your notification that changes to this Privacy Policy have been made will be conveyed by our posting a new “Effective Date” on the Privacy Policy. More Info

Contact Us

Questions about our Privacy Policy or about our handling of your information may be submitted via our online formMore Info

Effective Date: December 13, 2023

CASTING NETWORKS PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING OUR SERVICES. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES. Casting Networks, LLC (“CN,” “we,” “our” or “us”) provides a range of content hosting, database and communication services to actors, models, dancers, voice-over actors and other artists (collectively, “Talent”) and connects Talent with agents and managers, casting directors, and others involved in motion picture, theatrical, radio, television and other entertainment enterprises (collectively, “Industry Professionals”). AS A RESULT OF THE TYPE OF NETWORKING SERVICES WE PROVIDE, YOU SHOULD NOT EXPECT THAT THE INFORMATION YOU PROVIDE WHEN USING OUR SERVICES WILL REMAIN PRIVATE. By accessing and using our Services, you are accepting the terms of this privacy policy (“Privacy Policy”) which govern our use of your information and our Terms of Use (“Terms”) located here, which govern your use of our Services and are incorporated by reference into this Privacy Policy.

1. ACCEPTANCE OF POLICY

This Privacy Policy details important information regarding the collection, use, and protection of information collected on our websites, mobile websites, mobile applications, and services that link to this Privacy Policy, or when you interact with CN by any method of communication such as email, telephone, SMS, or in person in connection with the Services (collectively, “Services”). CN provides this Privacy Policy to help you make an informed decision about
whether to use the Services and the choices we offer to manage the information we collect. Each time you use the Services, you are agreeing to this Privacy Policy. We will update this Privacy Policy with a new Effective Date to reflect changes in our collection and handling of personal information, which take effect immediately upon posting.

2. SPECIAL NOTICES

YOU UNDERSTAND THAT BY USING OUR SERVICES YOU ARE AFFIRMATIVELY AND VOLUNTARILY CHOOSING TO PROVIDE PERSONAL AND/OR SENSITIVE INFORMATION ABOUT YOURSELF AND YOUR WORK EXPERIENCE AND THAT CERTAIN PERSONAL INFORMATION MAY BE INCLUDED IN YOUR PROFILE (AS DEFINED IN SECTION 3 BELOW). YOUR PROFILE IS SEARCHABLE ON THE SERVICES BY REGISTERED CASTING DIRECTORS, YOUR AUTHORIZED REPRESENTATIVES AND, REGISTERED TALENT AGENTS AND MANAGERS (COLLECTIVELY, “INDUSTRY PROFESSIONALS”). YOUR PROFILE MAY BE MADE AVAILABLE OUTSIDE THE SERVICE BY YOU, YOUR AUTHORIZED REPRESENTATIVE, OR INDUSTRY PROFESSIONALS ELECTRONICALLY BY EMAIL OR BY SHARING THE URL OF THE PAGE ON WHICH YOUR PROFILE IS POSTED, OR FOUND BY WEB SEARCH ENGINES, WHICH ARE OUTSIDE OF OUR CONTROL. ONCE YOUR PROFILE IS SHARED OR ACCESSIBLE VIA A SEARCH ENGINE, IT IS SUBJECT TO REDISTRIBUTION BY ANY THIRD PARTY THAT HAS ACCESS TO THE INFORMATION AND WE HAVE NO CONTROL OVER HOW OTHERS MAY USE YOUR PROFILE OR THE INFORMATION CONTAINED IN IT. YOU ACKNOWLEDGE THAT YOU ARE AWARE OF ANY AND ALL RISKS INHERENT IN POSTING AND SHARING YOUR PROFILE AS DESCRIBED AND BY DOING SO YOU ARE WILLING TO ASSUME THESE RISKS.

Authorized Representatives’ Access to Our Services

IF YOU HAVE AN AUTHORIZED REPRESENTATIVE (DEFINED BELOW), YOU UNDERSTAND THAT YOUR AUTHORIZED REPRESENTATIVE HAS THE ABILITY TO CREATE AN ACCOUNT FOR YOU AND FULL ACCESS TO VIEW AND EDIT YOUR ACCOUNT PROFILE (AS DEFINED IN SECTION 3 BELOW) INFORMATION, SOME OF WHICH WILL BE UPLOADED INTO YOUR PROFILE. IF AN AUTHORIZED REPRESENTATIVE NO LONGER HAS THE AUTHORITY TO ACT ON YOUR BEHALF, IT IS YOUR RESPONSIBILITY TO NOTIFY US TO UNLINK YOUR ACCOUNT AND/OR LINK YOUR ACCOUNT TO ANOTHER AUTHORIZED REPRESENTATIVE. PLEASE NOTE THAT WE DO NOT TAKE STEPS TO CONFIRM IN ANY WAY THAT AN AUTHORIZED REPRESENTATIVE HAS OBTAINED YOUR PERMISSION PRIOR TO USING OUR SERVICES. CN HAS NO LIABILITY OR RESPONSIBILITY FOR THE ACTS OR OMISSIONS OF TALENT’S AUTHORIZED REPRESENTATIVE OR PURPORTED AUTHORIZED REPRESENTATIVE.

Notice About Minors

The Services are directed to a general audience; they are not directed to children under the age of 13. We restrict registration for all our Services to individuals age 18 and above (or the age of majority, as determined by the laws of the state in which you reside, whichever is older). If you are under 18 years old (“Minor”), you must have an Authorized Representative register on your behalf. Only Authorized Representatives may create accounts, maintain Account Profiles, and utilize the Services on behalf of Minors. We do not knowingly collect personal information from individuals under 18 years of age. If you become aware that anyone under 18 has provided us with personal information, please contact us as set forth in Section 9, Contacting Us. If we obtain actual knowledge that we have received information from someone under 18, we will take steps to block that child from accessing our Services and remove that user’s personal information from our systems. Under applicable European Data Privacy Laws, children ages 13 to 16 may provide valid consent to process their personal information. Where consent is required under such European Data Privacy Laws, you have the obligation to provide to us evidence of such consent or, as required under the European Data Privacy Laws, the authorization of the holder of parental responsibility for the child. We may refuse to process, or to continue to process, the child’s personal information until we receive this evidence of consent or authorization.

Notice to Authorized Representatives

Each agency, management company and/or individual agent and/or manager engaged by the agency or management company to act on behalf of the Talent (“Talent Representative”), and parents or legal guardians of Minors (collectively referred to as “Authorized Representative”), represent that the Authorized Representative is legally authorized to represent the Talent in connection with the Services, have obtained any required consent from the Talent, and will utilize all aspects of the applicable Services on behalf of the Talent in accordance this Privacy Policy. Authorized Representatives agree to stop using the Services immediately when such authority or consent from Talent is no longer effective.

We are not obligated but reserve the right at any time to require evidence of an Authorized Representative’s authority to enter into this Privacy Policy and act on behalf of Talent in connection with the applicable Services, including consent of Talent to share personal information on their behalf. If we become aware that someone other than an Authorized Representative has established, edited or otherwise modified in any way an Account Profile or Profile of a Talent, we will take steps to terminate the account and remove any corresponding information within our control. Authorized Representatives are solely responsible for their acts or omissions in connection with the Services and indemnify CN for any claims or liabilities of any kind for their unauthorized or unlawful acts.

3. INFORMATION WE COLLECT

Registering for an Account

You can browse our web or mobile sites without creating an account or telling us who you are or revealing any personal information about yourself. However, in order to create an account on the Services, you (or your Authorized Representative) will be asked to provide us with personal information including your first and last name, email address, username, and password. If you choose to purchase any of our fee-based Services, you will also be asked to provide credit card information. You must also agree to our Terms of Use and this Privacy Policy. There are several types of accounts that can be created:

Personal Account

A talent account that is not linked to a CN registered talent agency or manager.

Personal Account with Manager

A talent account that is linked to a CN registered manager but is not linked to a CN registered agency.

Represented Account

A talent account that is linked to a CN registered talent agency but is not linked to a CN registered manager.

Represented Account with Manager

A talent account that is linked to both a CN registered talent agency and CN registered manager. Note: A talent account can only be linked to one agency and/or manager at a time.

Filling Out Your Profile

Each member (or Authorized Representative) will automatically begin to enter basic profile information upon account registration, which will include first and last name, email address, username, and a password. You will be guided to supplement your profile information to include information such as sizes and attributes, representation, union affiliations, professional experience, training, and special skills (“Account Profile”). Certain Account Profile information, including some that is required, is automatically pulled from and displayed in your online Profile. Please do not include information on your Profile that you do not wish others to see. Keep in mind that providing additional information to your Account Profile or Profile can create a better user experience because Industry Professionals have more information about you when casting, searching for talent, etc. Please be aware that the information in your Account Profile may be accessed and modified by you and your Authorized Representative.

Filling Out Your Online Profile

Every account includes an online Profile, which you can choose to display in “Actor Profile” (default) or “Model-Card” format (collectively “Profile”) during the Account Profile completion process. After that, please contact us or your Talent Representative to change the display format selected. The following information, including some information that is required, is automatically pulled from your Account Profile and displayed on your Profile. You may also add other information directly on your Profile without it appearing in your Account Profile, such as credits. Do not add information to your Profile that you do not want publicly available.

Profile information includes:

  • Stage Name
  • Union Affiliation
  • Photos, videos and audio files
  • Working location
  • Attributes
  • Sizes
  • Other Representation
  • Skills
  • Resume uploaded
  • Contact Information: Contact information displayed on your Profile changes based on your member account type as follows

Personal Account

If entered, your Casting Billboard Contact Information Phone 1 and Phone 2 will automatically display as your contact information.

Personal Account with Manager

Your manager’s name and phone number, as registered with CN, will automatically display as your contact information.

Represented Account (with or without a manager)

Your agency’s name and phone number, as registered with CN, will automatically display as your contact information.

Promotions and Surveys

If you participate in a promotion, the information collected may be used as set forth in the official rules to notify the winners, award prizes and file winners’ information as required by law. If you participate in a survey, the information we collect from you may be used for the purposes of the survey. We may also ask for your consent to contact you or use feedback provided such as for testimonials and other marketing purposes. Participation in a promotion or survey is voluntary.

Mobile Device Information

If you access our Services through a mobile device, we may collect additional information from you such as your unique device identifier, IP address, language, device’s operating system, and regional location. We may use this data internally or in conjunction with our third-party service providers or platforms to customize your experience and provide offers that may be relevant to you. Depending on the platform you use to access our Services (e.g., iOS, Android, or Windows Phone), you may be able to control whether we collect location data by adjusting the privacy settings on your wireless device. Please be advised that some features will not be available if you choose to disable the collection of location data. Information obtained from your mobile device in connection with any text or push notification services may include your cell phone number, your carrier’s name, the date, time and content of your messages and other information you provide to us as part of these Services.

4. INFORMATION COLLECTED THROUGH TRACKING TECHNOLOGIES

Third-Party Tracking and Usage Data

We and our third-party analytics providers may use a variety of tracking technologies that automatically or passively collect certain information described in this Privacy Policy from your computer, mobile, or other access device whenever you visit or interact with the Services or our advertising (“Usage Data”). Usage Data may be collected from the devices you use to access our Services for a variety of reasons including system administration, to prevent fraudulent activity or improve security, to assess the performance of our Services, and to tell us, for example, the website you were visiting before you came to the Services and the website you visit after you leave the Services, whether you have visited the Services before or if you are a new visitor and to help us identify the features in which you may have the greatest interest. Keep in mind that certain features of our Services are available only through the use of tracking technologies, and disabling them may impact the functionality of our Services. We may combine the information collected from you with other information collected through tracking technology. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of our Site may not operate correctly. For more information, see www.allaboutcookies.org.

Third Party Providers of Analytics Tools

The following is a non-exclusive list of third parties we have chosen to provide us information, reports, and analysis on the usage and browsing patterns of users of the Services. Included are links to their privacy policies and, if applicable, opt-out options to enable you to opt-out of their respective programs.

Google Analytics Privacy Policy

Heap Privacy Policy

Braze Privacy Policy

Meta Privacy Policy

TikTok Privacy Policy

Interacting with or Viewing Third-Party Content or Advertisements

Our Services may also contain third-party advertising, links, widgets, or similar code linking to external third-party websites, services or products that we do not control. Therefore, they are not subject to this Privacy Policy. We recommend that you check the privacy policies of those third-party sites or services to determine how the proprietors will use your personal information. For example, when you load a page on our Services that has a social plug-in from a third-party site or service such as a Like or Send button, or interact with a third-party ad or link on our Services, you are also loading content from that third-party site. That site may request cookies or use tracking technology. These third parties may use personal information collected from your device to serve you targeted advertising or content. These interactions are subject to the privacy policy of the third-party advertiser. If you would like information about targeted interest-based advertising and your choices not to accept cookies used to track your activities, go to www.optout.aboutads.info or www.networkadvertising.org/choices.

In Canada, please visit: http://youradchoices.ca/choices/

In the EU, please visit: http://www.youronlinechoices.eu/

EXAMPLES OF TRACKING TOOLS

Cookies

A cookie is a data file placed on a device when the device is used to visit the Services. We use cookies to collect information for record-keeping purposes and to make it easier to navigate the Services. Cookies are stored on users’ hard drives. We use both “session ID cookies” and “persistent cookies.” Session ID cookies are used to store information while a user is logged into the Services and expire when the user closes his/her browser. Persistent cookies are used to make tasks like logging into the Services easier for returning users by remembering a user’s login information. Persistent cookies stay on a user’s hard drive from one session to the next. Cookies may be used for many purposes including, without limitation, remembering you and your preferences and tracking your visits to our web pages. You can choose to have your computer warn you each time a persistent or session ID cookie is being sent, or you can choose to turn off such cookies through your browser settings. Every browser is a little different, so refer to your browser’s Help menu for the correct way to modify your cookies. However, cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please click here. If you choose to disable cookies on your device, some features of the Services may not function properly.

Web Beacons/GIFS

Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our web pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes including, without limitation, to count visitors to our Services, to monitor how users navigate the Services, to count how many sent emails were actually opened, or to count how many particular articles or links were actually viewed.

Embedded Scripts

An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code downloads temporarily onto the device you use to access Services from our web server or third-party service provider. It is active only while you are connected to the Services, and is deactivated or deleted after that.

HTML5

We may use HTML5 in some of our Services, including in our mobile website. HTML5 has browser web storage that does not rely on traditional browser cookies. Like Flash cookies, HTML5 cookies are not stored in a browser “cookies” file and, like Flash cookies, can be used to track users across websites. To our knowledge, there is currently no known way for a user of a mobile device to remove HTML5 tracking and storage.

E-tags, Cache Browsers, and Web Logs

Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) and device identifier to improve security, analyze trends, and administer the Services. We may track your movement within the Services, the pages from which you were referred, access times, and browser types. This information may include the browser you are using, the Internet address from which you linked to our Services, the operating system of your computer, the unique IP address of the computer or device identifier of the mobile device that you used to access our Services, and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness, usage, and popularity of our Services, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use individual information we collect through web logs to send you targeted offers and other communications.

5. HOW WE USE AND SHARE YOUR INFORMATION

How We Process Database Information About You

The Services are designed for networking, which enables Industry Professionals to search for you, view your Profile, and contact you or your Authorized Representative. For example, personal information on your Profile may be visible to casting directors who are searching the database for new Talent or Talent Representatives who are searching for their own Talent accounts. Please remember that any information you disclose on your Profile may be accessed, used, and stored by Industry Professionals, and redistributed to others in any manner. We attempt to limit access to our searchable database to legitimate Industry Professionals, but we do not do background checks of our members and cannot guarantee who might gain access to the Services. Nor do we have control over how those users may use your personal information. Therefore, there is no expectation of privacy when posting, or otherwise participating in the Services. You expressly and voluntarily accept and agree to the processing of the information as set forth in this Privacy Policy. If at any time you do not agree to the terms of this Privacy Policy, you must cancel your account by following the instructions in Section 7, Choice and Opt-outs. We have the right, but not the obligation, to monitor any activity and content associated with the database or other Services. We reserve the right to take action in connection with any content or action we deem to be inappropriate. Please review our Terms for more information regarding your appropriate use of the Services. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to notifications about our Services and other communications (including important news that could affect your relationship with us) and communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent.
  • For legal purposes: We may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations, and to respond to governmental or regulatory requests or subpoenas or for litigation purposes.
  • For our legitimate business interests and those of a third party: We may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations.
  • For our business purposes: We may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business.
  • For other purposes: Subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

Information Posted Through the Services

The Services offer you the opportunity to communicate with Industry Professionals for you and Industry Professionals to share Profiles and other content. For example, if an Industry Professional posts an audition video in which you appear on the Services, it may be viewed by users of the Services and forwarded to others outside the Services. We have no control over what others may post or how those users may use the information. Therefore, you should exercise caution and discretion when using our Services or allowing your Authorized Representative to participate on your behalf.

Personalized URL Link to Your Online Profile

Your online Profile is accessible by members and third parties outside of the Services with whom you have shared the link and web search engines, which are outside of our control.

Talent Scout®

You may opt-in to make your Profile visible to agents and managers searching the CN database for Talent to represent (this functionality is known as “Talent Scout®”). Talent Scout® is not available on accounts already linked to a talent agency. To opt-in to Talent Scout®, click on “Representation” under your Profile preferences and select the type(s) of representation you are seeking. To opt-out of Talent Scout®, change your Talent Scout® preference to “Not Seeking Representation.” CN has no control over how those with access to your Profile use your information. This feature’s availability may be dependent upon your subscription plan.

Casting Billboard®

If you sign up for Casting Billboard®, you will be able to submit your Profile to a wide variety of entertainment industry jobs. CN has no control over how those with access to your Profile or other information you post use your information. If you sign up for Casting Billboard®, you agree and opt-in to receive various communications including email notices and telephone calls from members who post on Casting Billboard® and access the information you submit on the roles you are interested in. This feature’s availability may be dependent upon your subscription plan.

Track submissions

Users can track submissions within the ‘Your Auditions’ feature. This allows you to monitor projects and media requests completed. This feature’s availability may be dependent upon your subscription plan.

Authorized Service Providers

We may share your information with authorized third parties such as our vendors who help with our business operations, including the storage and processing of information for the uses listed in this Privacy Policy and providing customer service (“Authorized Service Providers”). For example, financial information you provide will be disclosed to our payment processor to process credit card transactions. In this case, established third-party bank processing agents and distribution institutions handle these transactions. They receive the information needed to verify and authorize your credit card or other payment information to process your order. We may disclose information to third parties to verify the authenticity of any financial transaction involving our company or its affiliates or subsidiaries or to update your billing information. We do not store any credit, debit card or financial or bank account information we receive from our payment processor, except for the last four digits of your credit card, card type and billing address for verification purposes.

Co-branded Areas

Certain areas of our Services may be provided to you in association with third parties who provide us specialized content or offer products or services (“Co-Branded Areas”), which identify the third party. If you elect to interact with or register for the products and/or services provided in these Co-Branded Areas, you either will be providing the information you share to us and/or the third party, or we might be providing your personal information directly to the third party. Therefore, your personal information will be subject to this Privacy Policy as well as the privacy policy and practices of such third party. We are not responsible for the privacy practices of those third parties, and we suggest you review the respective privacy policies of those third parties to learn more about their privacy practices.

Sharing with Affiliates and Marketing Partners

We will use your personal information for marketing communications with your consent or where we otherwise have legitimate interests to send you these marketing communications. We may share your personal information and other information we collect from you with our affiliated companies and marketing partners to send you messages about new products, enhancements, special offers and other promotional messages. You may opt-out of receiving any promotional messages from our marketing partners or us by following the instructions in Section 7, Choice and Opt-Outs.

Connecting with Social Networks

When using our Services in connection with third-party social networking services such as Facebook, Twitter, Instagram, or Google+ (each and collectively, a “Social Network”), you may have the option to connect your Account or activity on our Services with your Social Network information and activity. If you choose to do this, we may import information from your Social Network account to your Account Profile on our Services. We only import the information you allow to be exported from the Social Network, which is controlled by your privacy settings on that Social Network (“Permitted Social Network Content”). The authentication of your Social Network login credentials is conducted solely by your Social Network. By connecting your Social Network account with our Services and authorizing us to have access to the information, you agree that we may collect, use, and store Permitted Social Network Content across all our Services and in accordance with this Privacy Policy. Any information or content you or other users post when participating in social networks, plug-ins or other services that link to our Services becomes public information and is subject to redistribution by third parties or us. Our Services may also provide the ability for you to make announcements regarding auditions or jobs, or invite people to join the Services via email, SMS, or social media platforms. Many of those communications will list your name and email address in the header of the message. Once you have connected with an individual, your contact information will be shared with that individual.

Aggregate and Analyze Information

We use aggregate information about our users and other non-personal information to analyze the Services and user behavior. We may combine or supplement the information you give us with information we collect from other sources and use it for any purpose disclosed in this Privacy Policy. For example, as permitted by law, we may collect demographic and other information that is publicly available. We also use this information to prepare aggregated reports, which we share with third parties. To learn about our third-party analytics providers’ privacy practices and opt-out options, if any, see Section 4, above.

Transactional Communications with You and Permitted Third Parties

We use your information to contact you and third parties on your behalf per your request or as otherwise permitted in this Privacy Policy, to send you information about your account or the Services, to respond to you, to provide Services requested by you, for the reasons we disclose to you at the time when we collect your information, or to contact you for purposes authorized or required by law. We may from time to time send you information via text or SMS messages about the Services to the phone number you provide. We do not send promotional messages via text or SMS without your express written consent.

Call recordings for training and quality purposes

When communicating with you via telephone, calls may be recorded for training and quality purposes and stored in accordance with our retention policy. We will inform you when a call is being recorded for these purposes.

Mobile/Location Data

When you access the Services on a mobile device, we may use the information collected for any purpose outlined in this Privacy Policy. For example, we may use location information to provide you with location-based services, such as locally based search results, the ability to connect with users of our Services in your area and other personalized content.

Push Notifications

Our application Services may include a function that allows us to use push notifications to send you updates, communications, and other messages about the Services. We do not send promotional messages about other products or services through these push notifications. Typically, you can control push notifications through the settings and/or privacy functions on your mobile device.

Legal Matters; Safety

We may, without your consent, access and disclose your information, any communications sent or received by you, and any other information that we may have about you or your account as may be permitted or required by law or by any government regulatory authority, or to prevent or investigate suspected fraud, violations of our Terms, or activity that appears to us to be illegal or may expose us to legal liability. Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms. Additionally, we may disclose your information in situations that we believe may involve potential threats to the physical safety of any person or property.

Sale or Transfer of Business or Assets

Our users’ personal information may be one of the assets sold, transferred, or merged if CN or an affiliated company, brand or business is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership. We may also disclose information about our users in connection with a commercial transaction where we, or any one of our businesses, is seeking financing, investment, support or funding.

6. ACCESSING AND CHANGING YOUR PERSONAL INFORMATION

Updating/Changing Your Account Profile Information

Registered members can review and change personal information at any time by logging into their account and clicking on the Profile tab. Date of birth may be changed only by contacting us through our online form. Information updated in your Account Profile will automatically update the same information on your Profile. If for any reason you are concerned that any personal information you provided to us is not correct and you cannot change it by accessing your Account Profile or Profile, please contact us through our online form. You should promptly update your personal information if it changes or becomes inaccurate. A Talent Representative may update and change an Account Profile or Profile of a Talent it represents in the same manner as the Talent, except that a Talent Representative may not modify any of Talent’s billing information, login information, email address or date of birth.

7. CHOICE AND OPT-OUTS

Information Sharing with Others

As outlined in Section 5, How We Use and Share Your Information, Profiles are subject to redistribution by Industry Professionals that have access to the information. We have no control over how Industry Professionals may use the Profile or any of the information contained in it. If you do not want your information to be subject to public distribution prospectively, you must cancel your account. Please be aware that any information posted prior to deactivation or cancellation may become public information and we cannot guarantee its removal from our and third-party computer systems. We do not control or assume any responsibility for the information you provide in connection with the Services.

Changing Your Linked Talent Representative

If you would like us to link your account to a Talent Representative different from the one your account is currently linked to, please contact us at https://support.castingnetworks.com/hc/en-us/requests/new. You must provide the following information:

  • Your name and phone number
  • The Talent Representative you are moving from
  • The Talent Representative you are moving to

We are unable to change your linked Talent Representative over the phone.

Canceling Your Account

You can cancel your Membership at any point during your subscription term by contacting us at https://support.castingnetworks.com/hc/en-us/requests/new. We will cancel your account as soon as possible after resolving any outstanding account issues and in accordance with applicable law.

When your account is canceled:

  • You are no longer searchable by Industry Professionals. However, your Profile and any other personal information that you or your Talent Representative previously submitted on casting director projects remains accessible to those casting directors and their clients.
  • Your Profile is no longer accessible to you or your Talent Representative.
  • Your Profile is no longer accessible to third parties outside of the services.

After canceling your account, we will retain logs and information about you for the purposes set forth in this Privacy Policy. If you cancel your account, you will not be able to access any of your personal information on our Services.

Transactional Messages

While you are an active member, you may not opt-out of transactional messages regarding your registered account and transactions; however, you may opt-out of receiving such messages via text or SMS. To opt-out of receiving transactional text messages, log into your account, click on Profile and, under the “Text Messages” section, uncheck those texts you no longer wish to receive.

Opting Out of Promotional Messages

Promotional Messages From Us

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may choose to send promotional email messages to you. Where required under applicable law, we will only send you marketing emails where you consent to receive such communications from us. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Promotional Messages From Our Marketing Partners

With your consent where required by law, we may also allow our trusted marketing partners to send marketing emails to you. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Timing and Third Parties

We will endeavor to comply with your requests as soon as reasonably possible, but changes requested of us may not be effective immediately. We are not responsible, unless required by law, to inform third parties with whom we have already shared your information of any changes requested pursuant to this section. Nor are we responsible for removing information or causing information to be removed from the databases or records of such entities.

8. IMPORTANT DISCLOSURES

Security

CN uses a third party to process its credit card payment transactions. When you place an order for a paid service at CN, your credit card information is protected through the use of encryption, such as the Secure Socket Layer (“SSL”) protocol. We also implement security measures to protect against the loss, misuse and alteration of the information under our control. However, no security system is 100% secure. Accordingly, we cannot guarantee the security of any information provided to us in connection with the information that we collect.

Your California Privacy Rights

California Civil Code Section 1798.83, known as the “Shine the Light” law, permits California residents to request and obtain a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. To make this request, or for other questions, please contact us as designated in Section 9, below. If you are a California resident, California law provides you with the following additional rights with respect to your personal information, subject to certain limitations:

  • The right to know what categories or specific pieces of personal information we have collected, used, disclosed and sold about you. To submit a request to know, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for access on your behalf.
  • The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for deletion on your behalf.

Contacting us via phone:

  • If you are based in the US, please call +1 (213) 616-9221
  • If you are based in Australia, please call +61 02 8061 6851
  • If you are based in the UK, please call +44 (0) 203 384 8536
  • If you are based in Canada, please call +1 (236) 317 1428

When you exercise these rights and submit a request to us, we will verify your identity by asking you for your email address, telephone number, or other information about you. We also may use a third party verification provider to verify your identity. For the 12-month period prior to the date of this Privacy Policy, CN has not sold any personal information about California residents; nor does it have any plans to do so in the future.

Your European Privacy Rights

The European Data Privacy Laws give you certain additional rights regarding information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it be deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access, and we will inform you of these if applicable.

Storage and Retention

Personally identifiable and other information that you provide to us in the course of participating in the Services may be gathered and stored in one or more of our corporate databases. We may retain information from canceled accounts to comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms, or take other actions permitted by law. We may also retain information to prevent re- registration in the event that your account has been suspended or terminated or to create an archival copy of your information, which might be used by us for recordkeeping and internal purposes. We will retain your information for the period of time necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and applicable legal requirements.

Jurisdiction and Cross-Border Issues

Our Services are available in the United States and intended for use by account holders located in the United States only. We do not represent or warrant that our Services are appropriate or available for use in any particular jurisdiction. Those who choose to access the Services do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit access to our Services, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. By using our Services and submitting any personal information, you consent to the transfer of personal information to other countries, which may provide a level of data security different from your country of residence. You are also consenting to the application of United States law in all matters concerning the Services. In accordance with the European Data Privacy Laws, the personal information that we collect from you may be transferred to, and stored at, a destination outside the UK/European Economic Area (“EEA”) and processed by our staff or suppliers operating in the United States and India, both of which have less stringent data protection laws compared to the UK/EEA. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services including photo processing. By submitting your personal data, you agree to this transfer, storing or processing of your personal information. Where appropriate, we use the standard contractual clauses in the form approved by the European Commission to protect your personal information when it is transferred outside the UK/EEA.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Services.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. You agree that we may notify you about material changes in the way we treat personal information by posting a revised Privacy Policy on the Services via a link, with the “Effective Date” posted at the top of the Policy. You should check the Services frequently for updates. By accessing the Services after the Effective Date, you are deemed to consent to our then-current Privacy Policy.

9. CONTACTING US

If you have any questions about this Privacy Policy or the practices of CN, or to exercise privacy rights in your territory, please contact us by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste.1800, Los Angeles, CA 90010, USA. If you wish to complain about the handling of your personal information outside of the organization, you have the right to raise a complaint with our supervisory authority, the UK Information Commissioner’s Office.

Copyright ©2023 Casting Networks, LLC. All rights reserved.

Puntos destacados de la Política de Privacidad
Estos puntos destacados detallan información importante sobre la recopilación, el uso y el intercambio de información cuando usted utiliza los Servicios de Casting Networks, LLC. Por favor, lea nuestra Política de Privacidad completa para obtener detalles y los términos definidos.

 

Información personal recopilada
Nuestros Servicios incluyen servicios de desarrollo de redes de contactos y de bases de datos. Recogemos y utilizamos su información personal y la del Talento en el curso de la prestación de nuestros Servicios. “Información Personal” es la información relativa a una persona que se identifica en esos datos o que es, junto con otros datos, identificable. Esto puede incluir el nombre, el cargo, la ocupación, la dirección postal o física, el número de teléfono, la dirección de correo electrónico, los identificadores gubernamentales y otros datos necesarios para llevar a cabo una transacción, prestar un servicio o entregar un producto que usted haya solicitado. Usted entiende que al utilizar nuestros Servicios está eligiendo proporcionar categorías de información personales y/o sensibles/especiales sobre usted y su experiencia laboral y que la información personal que proporcione puede ser incluida en su Perfil publicado. También podemos recopilar información sobre usted de terceros proveedores de servicios y de las redes sociales a las que se conecte. Las fuentes de la información personal que recopilamos son usted, y otros terceros contratados por usted, y fuentes públicas como las redes sociales. Más información

 

Tecnologías de seguimiento (cookies, etc.)
Utilizamos tecnologías de seguimiento para recopilar automáticamente información de usted en nuestros Servicios en relación con su uso de los mismos. Si accede a nuestros Servicios a través de un dispositivo móvil, es posible que también recopilemos información adicional, como un identificador de dispositivo único e información de ubicación. Cuando usted utiliza nuestros Servicios, otras partes, como terceros socios publicitarios y proveedores de análisis, también pueden recopilar información sobre su actividad en línea. Si le preocupa que haya cookies en su ordenador, puede configurar su navegador para que rechace todas las cookies o para que le indique cuando se está instalando una cookie, permitiéndole decidir si la acepta. También puede eliminar las cookies de su ordenador. Sin embargo, si decide bloquear o eliminar las cookies, es posible que algunas funciones de nuestros Servicios no funcionen correctamente. Para más información, consulte www.allaboutcookies.org. Más información

 

Uso e intercambio de información
Utilizamos su información personal para proporcionarle nuestros Servicios y para gestionar y operar nuestro sitio web. Podemos transferir dicha Información Personal a nuestra empresa matriz en los EE. UU. y a terceros contratados por nosotros en los EE. UU. o en otras jurisdicciones fuera de Europa/el Reino Unido (si usted está radicado en Europa/el Reino Unido) o de otro modo fuera de su país de residencia donde las leyes de protección de datos pueden ser de un nivel inferior en comparación con las leyes de protección de datos de su propio país. Utilizamos su información personal para los siguientes fines clave:

 

  • Para ponernos en contacto con usted: con sujeción a la ley aplicable, nosotros o nuestros terceros proveedores de servicios y negocios podemos enviarle comunicaciones. Dichas comunicaciones están diseñadas para hacer que su experiencia con nuestros Servicios sea más eficiente y pueden incluir, pero no se limitan a: notificaciones sobre nuestros Servicios y otras comunicaciones (incluyendo noticias importantes que podrían incidir en su relación con nosotros), comunicaciones sobre promociones y características de nuestra aplicación móvil. Cuando así lo exija la legislación aplicable en materia de privacidad de datos, no le enviaremos comunicaciones de marketing sin su consentimiento previo;

  • con fines legales: podemos utilizar y compartir información personal con fines legales, incluidas las obligaciones financieras, reglamentarias, fiscales y otras obligaciones legales, y para responder a citaciones o solicitudes gubernamentales o reglamentarias, o con fines de litigio;

  • para nuestros intereses comerciales legítimos y los de un tercero: podemos utilizar su información personal para gestionar nuestros requisitos legales, reglamentarios, financieros y comerciales, incluida la obtención de asesoramiento jurídico, en el curso de disputas y litigios, investigaciones internas y/o reglamentarias;

  • para nuestros fines comerciales: podemos utilizar su información personal para ayudarnos a operar eficientemente los Servicios, para contar y reconocer a los visitantes del sitio web, para habilitar ciertas funciones en el sitio web y para otros fines relacionados con la gestión de nuestro negocio;

  • para otros fines: con sujeción a la legislación aplicable, podemos utilizar su información personal para fines adicionales en relación con los Servicios, cuando usted haya dado su consentimiento previo.

 

Podemos utilizar y compartir la información que obtenemos de usted para operar, mejorar y personalizar nuestros Servicios. Su información personal también puede ser compartida con socios de marketing, empresas afiliadas, nuestros proveedores de servicios, operadores de telefonía móvil, redes sociales, autoridades legales y autoridades de aplicación de la ley, y otros si hubiera un cambio de control. Cierta información personal introducida en su Perfil de Cuenta se extrae automáticamente de su Perfil y se muestra en él. Más información

 

Su derecho de privacidad conforme las Leyes Europeas
Las Leyes Europeas de Privacidad de Datos le otorgan el derecho de acceder a la información que se conserva sobre usted. Su derecho de acceso puede ejercerse de acuerdo con las Leyes Europeas de Privacidad de Datos. Si desea solicitar una copia de la información personal que tenemos sobre usted, o pedir que se elimine, o actualizar y/o corregir su información personal, o solicitar que proporcionemos una copia a otro controlador de datos de la información personal que usted nos ha proporcionado, póngase en contacto con nosotros. Necesitaremos información suficiente para determinar su identidad y la naturaleza de su solicitud. Intentaremos responder a su solicitud en el plazo de un mes natural desde la recepción de la misma. Si no pudiéramos hacerlo en el plazo de un mes natural, le notificaremos el plazo más breve posible en que podemos responder a su solicitud. Existen ciertas exenciones y restricciones de estos derechos en virtud de las Leyes Europeas de Privacidad de Datos que permiten retener, procesar o impedir el acceso a la información personal, y le informaremos de ello si procediera.

 

Su derecho de privacidad en California
Si usted es residente en California, tiene derechos adicionales. Más información

 

Sus elecciones y la exclusión voluntaria
Debido a la naturaleza de nuestros Servicios, usted tiene opciones limitadas para restringir el acceso a su información personal publicada en su Perfil. Puede negarse a proporcionarnos información personal, pero esto puede limitar o impedir que usted cree una cuenta y participe en los Servicios. Si desea actualizar su información personal o ya no desea nuestros Servicios, puede acceder a su cuenta y realizar los cambios deseados o puede ponerse en contacto con nosotros a través de nuestro formulario en línea. Puede optar por no recibir comunicaciones promocionales de nuestra parte. Más información

 

Arbitraje
Cualquier disputa bajo esta Política de Privacidad se resolverá de acuerdo con el proceso de arbitraje vinculante descrito en los Términos de Uso.

 

Cambios a esta Política de Privacidad
Se le notificará que se han realizado cambios a esta Política de Privacidad mediante la publicación por nuestra parte de una nueva “Fecha de Entrada en Vigor” en la Política de Privacidad. Más información

 

Contáctese con nosotros
Puede enviar sus preguntas sobre nuestra Política de Privacidad o sobre el tratamiento de su información por parte nuestra a través de nuestro formulario en línea. Más información

 

Fecha de Entrada en Vigor: 13 de Diciembre de 2023

 

POLÍTICA DE PRIVACIDAD DE CASTING NETWORKS


POR FAVOR, LEA ESTA POLÍTICA DE PRIVACIDAD CUIDADOSAMENTE Y EN SU TOTALIDAD ANTES DE UTILIZAR NUESTROS SERVICIOS. SI NO ESTÁ DE ACUERDO CON ESTA POLÍTICA DE PRIVACIDAD, NO UTILICE NUESTROS SERVICIOS. Casting Networks, LLC (“CN”, “nosotros”, “nuestro” o “nos”) proporciona una serie de servicios de alojamiento de contenidos, bases de datos y comunicación a actores, modelos, bailarines, actores vocales y otros artistas (denominados colectivamente, “Talento”) y pone en contacto al Talento con agentes y mánagers, directores de casting y otras personas involucradas en el cine, el teatro, la radio, la televisión y otras empresas de entretenimiento (denominados colectivamente, “Profesionales de la Industria”). COMO RESULTADO DEL TIPO DE SERVICIOS DE DESARROLLO DE REDES DE CONTACTOS QUE PROPORCIONAMOS, USTED NO DEBERÍA ESPERAR QUE LA INFORMACIÓN QUE PROPORCIONE AL UTILIZAR NUESTROS SERVICIOS PERMANEZCA PRIVADA. Al acceder y utilizar nuestros Servicios, usted acepta los términos de esta política de privacidad (“Política de Privacidad”) que rigen el uso que hacemos de su información y nuestros Términos de Uso (“Términos”) ubicados aquí, que rigen el uso que usted hace de nuestros Servicios y se incorporan por referencia a esta Política de Privacidad.

 

1.ACEPTACIÓN DE LA POLÍTICA


Esta Política de Privacidad detalla información importante sobre la recopilación, el uso y la protección de la información recogida en nuestros sitios web, sitios web para móviles, aplicaciones para móviles y servicios con un vínculo a esta Política de Privacidad, o cuando usted interactúa con CN mediante cualquier método de comunicación como el correo electrónico, el teléfono, los SMS o en persona en relación con los Servicios (denominados colectivamente “Servicios”). CN proporciona esta Política de Privacidad para ayudarle a tomar una decisión informada sobre si usar o no los Servicios y las opciones que ofrecemos para gestionar la información que recopilamos. Cada vez que usted utiliza los Servicios, acepta la presente Política de Privacidad. Actualizaremos esta Política de Privacidad con una nueva Fecha de Entrada en Vigor para reflejar los cambios en nuestra recopilación y tratamiento de la información personal, que entrarán en vigor inmediatamente después de su publicación.

 

2. AVISOS ESPECIALES


USTED ENTIENDE QUE AL UTILIZAR NUESTROS SERVICIOS ESTÁ ELIGIENDO AFIRMATIVA Y VOLUNTARIAMENTE PROPORCIONAR INFORMACIÓN PERSONAL Y/O SENSIBLE SOBRE USTED Y SU EXPERIENCIA LABORAL Y QUE CIERTA INFORMACIÓN PERSONAL PUEDE SER INCLUIDA EN SU PERFIL (COMO SE DEFINE EN LA SECCIÓN 3 MÁS ABAJO). SU PERFIL PUEDE SER BUSCADO EN LOS SERVICIOS POR DIRECTORES DE CASTING REGISTRADOS, SUS REPRESENTANTES AUTORIZADOS Y, SI USTED PARTICIPA EN TALENT SCOUT, POR AGENTES Y MÁNAGERS DE TALENTOS REGISTRADOS (DENOMINADOS COLECTIVAMENTE, “PROFESIONALES DE LA INDUSTRIA”). USTED, SU REPRESENTANTE AUTORIZADO O LOS PROFESIONALES DE LA INDUSTRIA PUEDEN PONER SU PERFIL A DISPOSICIÓN FUERA DEL SERVICIO DE MANERA ELECTRÓNICA POR CORREO ELECTRÓNICO O COMPARTIENDO LA URL DE LA PÁGINA EN LA QUE SE HA PUBLICADO SU PERFIL, O BIEN ESTE PUEDE SER ENCONTRADO A TRAVÉS DE LOS MOTORES DE BÚSQUEDA DE LA WEB, LO CUAL ESTÁ FUERA DE NUESTRO CONTROL. UNA VEZ QUE SU PERFIL SE COMPARTE O ES ACCESIBLE A TRAVÉS DE UN MOTOR DE BÚSQUEDA, ESTÁ SUJETO A REDISTRIBUCIÓN POR PARTE DE CUALQUIER TERCERO QUE TENGA ACCESO A LA INFORMACIÓN Y NO TENEMOS NINGÚN CONTROL SOBRE CÓMO OTROS PUEDEN UTILIZAR SU PERFIL O LA INFORMACIÓN CONTENIDA EN ÉL. USTED RECONOCE QUE ES CONSCIENTE DE TODOS Y CADA UNO DE LOS RIESGOS INHERENTES AL HECHO DE PUBLICAR Y COMPARTIR SU PERFIL TAL Y COMO SE DESCRIBE Y, AL HACERLO, ESTÁ DISPUESTO A ASUMIR DICHOS RIESGOS.

 

Acceso de representantes autorizados a nuestros servicios


SI USTED TIENE UN REPRESENTANTE AUTORIZADO (DEFINIDO MÁS ABAJO), ENTIENDE QUE SU REPRESENTANTE AUTORIZADO TIENE LA CAPACIDAD DE CREAR UNA CUENTA PARA USTED Y ACCESO COMPLETO PARA VER Y EDITAR LA INFORMACIÓN DE SU PERFIL DE CUENTA (SEGÚN SE DEFINE EN LA SECCIÓN 3 MÁS ABAJO), ALGUNA DE LA CUAL SE CARGARÁ EN SU CUENTA. SI UN REPRESENTANTE AUTORIZADO DEJA DE TENER AUTORIDAD PARA ACTUAR EN SU NOMBRE, ES RESPONSABILIDAD DE USTED NOTIFICÁRNOSLO PARA DESVINCULAR SU CUENTA Y/O VINCULARLA A OTRO REPRESENTANTE AUTORIZADO. TENGA EN CUENTA QUE NO TOMAMOS MEDIDAS PARA CONFIRMAR DE NINGÚN MODO QUE UN REPRESENTANTE AUTORIZADO HA OBTENIDO SU PERMISO ANTES DE UTILIZAR NUESTROS SERVICIOS. CN NO TIENE NINGUNA RESPONSABILIDAD POR LOS ACTOS U OMISIONES DEL REPRESENTANTE AUTORIZADO O SUPUESTO REPRESENTANTE AUTORIZADO DEL TALENTO.

 

Aviso sobre menores


Los Servicios están dirigidos a un público general; no están dirigidos a niños menores de 13 años. Limitamos el registro en todos nuestros Servicios a las personas mayores de 18 años (o que sean mayores de edad según la legislación del estado en el que usted resida, lo que sea mayor). Si usted es menor de 18 años (“Menor”), debe hacer que un Representante Autorizado se registre en su nombre. Sólo los Representantes Autorizados pueden crear cuentas, mantener Perfiles de Cuenta y utilizar los Servicios en nombre de los Menores. No recopilamos conscientemente información personal de personas menores de 18 años. Si tiene conocimiento de que algún menor de 18 años nos ha proporcionado información personal, póngase en contacto con nosotros tal y como se establece en la Sección 9, Contactarse con nosotros. Si tomamos conocimiento real de que hemos recibido información de alguien menor de 18 años, tomaremos medidas para bloquear el acceso de ese niño a nuestros Servicios y eliminar la información personal de ese usuario de nuestros sistemas. De acuerdo con las Leyes Europeas de Privacidad de Datos aplicables, los niños de 13 a 16 años pueden dar su consentimiento válido para procesar su información personal. Cuando se requiera el consentimiento en virtud de dichas Leyes Europeas de Privacidad de Datos, usted tiene la obligación de proporcionarnos una prueba de dicho consentimiento o, como se requiere en virtud de las Leyes Europeas de Privacidad de Datos, la autorización del titular de la responsabilidad parental del niño. Podemos negarnos a procesar, o a seguir procesando, la información personal del niño hasta que recibamos esta prueba de consentimiento o autorización.

 

Aviso a los Representantes Autorizados


Cada agencia, compañía de mánagers y/o agente y/o mánager individual contratado por la agencia o compañía de mánagers para actuar en nombre del Talento (“Representante del Talento”), y los padres o tutores legales de los Menores (colectivamente denominados “Representante Autorizado”), manifiesta que el Representante Autorizado está legalmente autorizado para representar al Talento en relación con los Servicios, ha obtenido cualquier consentimiento requerido del Talento, y utilizará todos los aspectos de los Servicios aplicables en nombre del Talento de acuerdo con esta Política de Privacidad. Los Representantes Autorizados se comprometen a dejar de utilizar los Servicios inmediatamente cuando dicha autoridad o consentimiento del Talento deje de estar vigente. No estamos obligados, pero nos reservamos el derecho a exigir en cualquier momento pruebas de la autoridad de un Representante Autorizado para suscribir esta Política de Privacidad y actuar en nombre del Talento en relación con los Servicios aplicables, incluyendo el consentimiento del Talento para compartir información personal en su nombre. Si tomamos conocimiento de que alguien que no sea un Representante Autorizado ha establecido, editado o modificado de alguna manera un Perfil de Cuenta o Perfil de un Talento, tomaremos medidas para cancelar la cuenta y eliminar cualquier información correspondiente que esté bajo nuestro control. Los Representantes Autorizados son los únicos responsables de sus actos u omisiones en relación con los Servicios y mantienen indemne a CN por cualquier reclamación o responsabilidad de cualquier tipo por sus actos no autorizados o ilegales.

 

3. INFORMACIÓN QUE RECOPILAMOS

 

Registro de una cuenta


Usted puede navegar por nuestros sitios web o móviles sin necesidad de crear una cuenta o de decirnos quién es o revelar cualquier información personal sobre usted. Sin embargo, para crear una cuenta en los Servicios, se le pedirá a usted (o a su Representante Autorizado) que nos proporcione información personal, incluyendo su nombre y apellido, dirección de correo electrónico, nombre de usuario y contraseña. Si usted decide comprar alguno de nuestros Servicios de pago, también se le pedirá que facilite los datos de su tarjeta de crédito. También deberá aceptar nuestros Términos de Uso y esta Política de Privacidad. Hay varios tipos de cuentas que se pueden crear:

 

Cuenta personal


Una cuenta de talento que no está vinculada a una agencia de talentos o a un mánager registrado en CN.

 

Cuenta personal con mánager


Una cuenta de talento que está vinculada a un mánager o gerente registrado en CN pero que no está vinculada a una agencia registrada en CN.

 

Cuenta representada


Una cuenta de talento que está vinculada a una agencia de talentos registrada en CN pero que no está vinculada a un mánager registrado en CN.

 

Cuenta representada con mánager


Una cuenta de talento que está vinculada tanto a una agencia de talentos registrada en CN como a un mánager registrado en CN.
Nota: Una cuenta de talento solo puede estar vinculada a una agencia y/o mánager a la vez.

 

Completar su perfil


Cada miembro (o Representante Autorizado) empezará a introducir automáticamente la información básica de su perfil al registrar la cuenta, que incluirá el nombre y apellido, la dirección de correo electrónico, el nombre de usuario y una contraseña. Se le guiará para que complemente la información de su perfil para incluir información como tallas y atributos, representación, afiliaciones sindicales, experiencia profesional, formación y habilidades especiales (“Perfil de Cuenta”). Cierta información del Perfil de Cuenta, incluida alguna información obligatoria, se extrae automáticamente de su Perfil en línea y se muestra en él. Por favor, no incluya en su Perfil información que no desee que otros vean. Tenga en cuenta que proporcionar información adicional a su Perfil de Cuenta o a su Perfil puede crear una mejor experiencia de usuario porque los Profesionales de la Industria tienen más información sobre usted a la hora de hacer castings, buscar talentos, etc. Tenga en cuenta que usted y su Representante Autorizado pueden acceder a la información de su Perfil de Cuenta y modificarla.

 

Completar su Perfil en línea


Cada cuenta incluye un Perfil en línea, que usted puede elegir mostrar en formato “Currículum de actor” (por defecto) o “Tarjeta modelo” (denominados colectivamente “Perfil”) durante el proceso de creación del Perfil de Cuenta. Después de ello, póngase en contacto con nosotros o con su Representante de Talentos para cambiar el formato de visualización seleccionado. La siguiente información, incluyendo algunos datos obligatorios, se extrae automáticamente de su Perfil de Cuenta y se muestra en su Perfil. Usted también puede añadir otra información directamente en su Perfil sin que aparezca en su Perfil de Cuenta, como los créditos. No añada a su Perfil información que no desee que esté disponible públicamente.

 

La información del Perfil incluye:

  • Nombre Artístico

  • Afiliación sindical

  • Archivos de fotos, videos y audios

  • Lugar de trabajo

  • Atributos

  • Tallas

  • Otra representación

  • Habilidades

  • Currículum Vitae

  • Información de contacto: La información de contacto que se muestra en su Perfil cambia en función de su tipo de cuenta de miembro de la siguiente manera:

 

Cuenta personal


Si se introduce, el Teléfono 1 y el Teléfono 2 de su Información de Contacto de Casting Billboard se mostrarán automáticamente como su información de contacto.

 

Cuenta personal con mánager


El nombre y el número de teléfono de su mánager, tal y como están registrados en CN, se mostrarán automáticamente como su información de contacto.

 

Cuenta representada (con o sin mánager)


El nombre y el número de teléfono de su agencia, tal y como están registrados en CN, se mostrarán automáticamente como su información de contacto.

 

Promociones y encuestas


Si usted participa en una promoción, la información recopilada podrá utilizarse tal y como se establece en las normas oficiales para notificar a los ganadores, entregar los premios y archivar la información de los ganadores tal y como exige la ley. Si usted participa en una encuesta, la información que recojamos de usted podrá utilizarse para los fines de la encuesta. También podríamos pedir su consentimiento para ser contactado o utilizar su retroalimentación para testimoniales u otros propósitos de mercadeo. La participación en una promoción o encuesta es voluntaria.

 

Información del dispositivo móvil


Si usted accede a nuestros Servicios a través de un dispositivo móvil, podemos recopilar información adicional sobre usted, como el identificador único de su dispositivo, la dirección IP, el idioma, el sistema operativo del dispositivo y la ubicación regional. Podemos utilizar estos datos internamente o junto con nuestros terceros proveedores de servicios o plataformas para personalizar su experiencia y proporcionar ofertas que puedan ser relevantes para usted. Dependiendo de la plataforma que utilice para acceder a nuestros Servicios (por ejemplo, iOS, Android o Windows Phone), podrá controlar si recopilamos datos de su ubicación ajustando la configuración de privacidad de su dispositivo inalámbrico. Tenga en cuenta que algunas funciones no estarán disponibles si decide desactivar la recopilación de datos de ubicación. La información obtenida de su dispositivo móvil en relación con cualquier servicio de mensajes de texto o de notificaciones push puede incluir su número de teléfono móvil, el nombre de su operador, la fecha, la hora y el contenido de sus mensajes y otra información que nos proporcione como parte de estos Servicios.

 

4. INFORMACIÓN RECOPILADA MEDIANTE TECNOLOGÍAS DE SEGUIMIENTO

 

Seguimiento de terceros y datos de uso


Nosotros y nuestros terceros proveedores de análisis podemos utilizar una serie de tecnologías de seguimiento que recogen de forma automática o pasiva cierta información descrita en esta Política de Privacidad de su ordenador, móvil u otro dispositivo de acceso cada vez que usted visita o interactúa con los Servicios o nuestra publicidad (“Datos de Uso”). Los Datos de Uso pueden ser recopilados de los dispositivos que usted utiliza para acceder a nuestros Servicios por una variedad de razones, incluyendo la administración del sistema, para prevenir la actividad fraudulenta o mejorar la seguridad, para evaluar el rendimiento de nuestros Servicios, y para decirnos, por ejemplo, el sitio web que usted estaba visitando antes de llegar a los Servicios y el sitio web que usted visita después de salir de los Servicios, si usted ha visitado los Servicios antes o si usted es un nuevo visitante y para ayudarnos a identificar las características en las que usted puede tener el mayor interés. Tenga en cuenta que algunas funciones de nuestros Servicios sólo están disponibles mediante el uso de tecnologías de seguimiento, y su desactivación puede afectar a la funcionalidad de nuestros Servicios. Es posible que combinemos la información recopilada de usted con otra información recopilada a través de la tecnología de seguimiento. Si le preocupa tener cookies en su ordenador, normalmente puede configurar su navegador para que rechace todas las cookies o para que le indique cuándo se está instalando una cookie, permitiéndole decidir si la acepta. También puede eliminar las cookies de su ordenador. Sin embargo, si decide bloquear o eliminar las cookies, es posible que algunas funciones de nuestro Sitio no funcionen correctamente. Para más información, consulte www.allaboutcookies.org.

 

Terceros proveedores de herramientas de análisis


La siguiente es una lista no excluyente de terceros que hemos elegido para que nos proporcionen información, informes y análisis sobre el uso y los patrones de navegación de los usuarios de los Servicios. Se incluyen enlaces a sus políticas de privacidad y, en su caso, opciones de exclusión voluntaria para permitirle excluirse voluntariamente de sus respectivos programas. 


Google Analytics Política de privacidad

Heap Política de privacidad

Braze Política de privacidad

Meta Política de privacidad

TikTok Política de privacidad 

Interacción o visualización de contenidos o anuncios de terceros


Nuestros Servicios también pueden contener publicidad de terceros, enlaces, widgets o códigos similares con vínculos a sitios web, servicios o productos externos de terceros que no controlamos. Por lo tanto, no están sujetos a esta Política de Privacidad. Le recomendamos que verifique las políticas de privacidad de esos sitios o servicios de terceros para determinar cómo utilizarán los propietarios su información personal. Por ejemplo, cuando usted carga una página en nuestros Servicios que tiene un complemento social de un sitio o servicio de terceros, como un botón de “Me gusta” o “Enviar”, o interactúa con un anuncio o enlace de terceros en nuestros Servicios, también está cargando contenido de ese sitio de terceros. Ese sitio puede solicitar cookies o utilizar tecnología de seguimiento. Estos terceros pueden utilizar la información personal recopilada de su dispositivo para ofrecerle publicidad o contenidos dirigidos. Estas interacciones están sujetas a la política de privacidad del anunciante externo. Si desea información sobre la publicidad dirigida basada en intereses y sus opciones para no aceptar las cookies utilizadas para rastrear sus actividades, visite www.optout.aboutads.info o www.networkadvertising.org/choices.

En Canadá, visite: http://youradchoices.ca/choices/

En la UE, visite: http://www.youronlinechoices.eu/

 

EJEMPLOS DE HERRAMIENTAS DE SEGUIMIENTO


Cookies


Una cookie es un archivo de datos que se coloca en un dispositivo cuando éste se utiliza para visitar los Servicios. Utilizamos cookies para recopilar información con fines de registro y para facilitar la navegación por los Servicios. Las cookies se almacenan en los discos duros de los usuarios. Utilizamos tanto “cookies de identificación de sesión” como “cookies persistentes”. Las cookies de identificación de sesión se utilizan para almacenar información mientras el usuario está conectado con su usuario a los Servicios y expiran cuando el usuario cierra su navegador. Las cookies persistentes se utilizan para facilitar tareas como el inicio de sesión en los Servicios a los usuarios que regresan, recordando la información de inicio de sesión del usuario. Las cookies persistentes permanecen en el disco duro del usuario de una sesión a otra. Las cookies pueden utilizarse con muchos fines, entre ellos, recordar al usuario y sus preferencias y hacer un seguimiento de sus visitas a nuestras páginas web. Usted puede elegir que su ordenador le avise cada vez que se envíe una cookie persistente o de identificación de sesión, o puede optar por desactivar dichas cookies a través de la configuración de su navegador. Cada navegador es un poco diferente, así que consulte el menú de ayuda de su navegador para saber la forma correcta de modificar sus cookies. Sin embargo, las herramientas de gestión de cookies que proporciona su navegador no eliminarán las cookies de Flash. Para saber cómo gestionar la configuración de privacidad y almacenamiento de las cookies de Flash, haga clic aquí. Si decide desactivar las cookies en su dispositivo, es posible que algunas características de los Servicios no funcionen correctamente.

 

Web Beacons/GIF


En nuestras páginas web y mensajes pueden incluirse pequeñas imágenes gráficas u otros códigos de programación web denominados web beacons (también conocidos como “GIF 1×1” o “GIF transparente”). Los web beacons pueden ser invisibles para usted, pero cualquier imagen electrónica u otro código de programación web insertado en una página web o en un correo electrónico puede actuar como un web beacon. Los web beacons o tecnologías similares pueden ser utilizados para una serie de propósitos, incluyendo, entre otros, para contar los visitantes a nuestros Servicios, para controlar cómo los usuarios navegan por los Servicios, para contar cuántos correos electrónicos enviados fueron realmente abiertos, o para contar cuántos artículos o enlaces particulares fueron realmente vistos.

 

Scripts incrustados


Un script incrustado es un código de programación diseñado para recopilar información sobre sus interacciones con los Servicios, como los enlaces en los que usted hace clic. El código se descarga temporalmente en el dispositivo que usted utiliza para acceder a los Servicios desde nuestro servidor web o desde un tercero proveedor de servicios. Sólo está activo mientras usted está conectado a los Servicios, y se desactiva o elimina después.


HTML5


Podemos utilizar HTML5 en algunos de nuestros Servicios, incluido nuestro sitio web para móviles. HTML5 tiene un almacenamiento web en el navegador que no depende de las cookies tradicionales del navegador. Al igual que las cookies Flash, las cookies de HTML5 no se almacenan en un archivo de “cookies” del navegador y, al igual que las cookies de Flash, pueden utilizarse para rastrear a los usuarios en los distintos sitios web. Hasta donde sabemos, actualmente no hay ninguna forma conocida de que un usuario de un dispositivo móvil pueda eliminar el seguimiento y el almacenamiento de HTML5.

 

Etiquetas electrónicas, caché de navegadores y registros web


Al igual que la mayoría de los servidores de sitios web estándar, registramos las direcciones IP (un número único asignado a cada ordenador en Internet) y el identificador del dispositivo para mejorar la seguridad, analizar tendencias y administrar los Servicios. Podemos rastrear sus movimientos dentro de los Servicios, las páginas desde las que fue derivado, las horas de acceso y los tipos de navegador. Esta información puede incluir el navegador que utiliza, la dirección de Internet desde la que se conectó mediante enlace a nuestros Servicios, el sistema operativo de su ordenador, la dirección IP única del ordenador o el identificador del dispositivo móvil que utilizó para acceder a nuestros Servicios, y los hábitos de uso y navegación. Utilizamos esta información en conjunto para medir la eficacia, el uso y la popularidad de nuestros Servicios, hacer un seguimiento de la información con fines estadísticos, ayudar a diagnosticar y solucionar problemas de funcionamiento del servidor, analizar tendencias, hacer un seguimiento de los movimientos de los usuarios en conjunto y recopilar información demográfica amplia. También podemos utilizar la información individual que recopilamos a través de los registros web para enviarle ofertas dirigidas y otras comunicaciones.

 

5. CÓMO UTILIZAMOS Y COMPARTIMOS SU INFORMACIÓN

 

Cómo procesamos la información de la base de datos sobre usted


Los Servicios están diseñados para el desarrollo de redes de contactos, lo que permite a los Profesionales de la Industria buscarle, ver su Perfil y ponerse en contacto con usted o con su Representante Autorizado. Por ejemplo, la información personal de su Perfil puede ser visible para los directores de casting que busquen en la base de datos nuevos Talentos o para los Representantes de Talentos que busquen sus propias cuentas de Talentos. Por favor, recuerde que cualquier información que revele en su Perfil puede ser consultada, utilizada y almacenada por los Profesionales de la Industria, y redistribuida a otros de cualquier manera. Intentamos limitar el acceso a nuestra base de datos con función de búsquedas a los Profesionales de la Industria legítimos, pero no realizamos comprobaciones de los antecedentes de nuestros miembros y no podemos garantizar quién puede acceder a los Servicios. Tampoco tenemos control sobre el uso que esos usuarios puedan hacer de la información personal de usted. Por lo tanto, no existe ninguna expectativa de privacidad al publicar o participar de algún otro modo en los Servicios. Usted acepta y está de acuerdo expresa y voluntariamente con el procesamiento de la información tal y como se establece en esta Política de Privacidad. Si en algún momento no está de acuerdo con los términos de esta Política de Privacidad, debe cancelar su cuenta siguiendo las instrucciones de la Sección 7, Elección y exclusiones voluntarias.Tenemos el derecho, pero no la obligación, de supervisar cualquier actividad y contenido asociado a la base de datos u otros Servicios. Nos reservamos el derecho a tomar medidas en relación con cualquier contenido o acción que consideremos inapropiado. Por favor, revise nuestros Términos para obtener más información sobre el uso apropiado de los Servicios por parte de usted. Utilizamos su información personal para los siguientes fines clave:

 

  • Para ponernos en contacto con usted: con sujeción a la ley aplicable, nosotros o nuestros terceros proveedores de servicios y negocios podemos enviarle comunicaciones. Dichas comunicaciones están diseñadas para hacer que su experiencia con nuestros Servicios sea más eficiente y pueden incluir, pero no se limitan a notificaciones sobre nuestros Servicios y otras comunicaciones (incluyendo noticias importantes que podrían incidir en su relación con nosotros) y comunicaciones sobre promociones y características de nuestra aplicación móvil. Cuando así lo exija la legislación aplicable en materia de privacidad de datos, no le enviaremos comunicaciones de marketing sin su consentimiento previo.

  • Con fines legales: podemos utilizar y compartir información personal con fines legales, incluidas las obligaciones financieras, reglamentarias, fiscales y otras obligaciones legales, y para responder a citaciones o solicitudes gubernamentales o reglamentarias, o con fines de litigio.

  • Para nuestros intereses comerciales legítimos y los de un tercero: podemos utilizar su información personal para gestionar nuestros requisitos legales, reglamentarios, financieros y comerciales, incluida la obtención de asesoramiento jurídico, en el curso de disputas y litigios, investigaciones internas y/o reglamentarias.

  • Para nuestros fines comerciales: podemos utilizar su información personal para ayudarnos a operar eficientemente los Servicios, para contar y reconocer a los visitantes del sitio web, para habilitar ciertas funciones en el sitio web y para otros fines relacionados con la gestión de nuestro negocio.

  • Para otros fines: con sujeción a la legislación aplicable, podemos utilizar su información personal para fines adicionales en relación con los Servicios, cuando usted haya dado su consentimiento previo.

 

Información publicada a través de los Servicios


Los Servicios le ofrecen la oportunidad de comunicarse con Profesionales de la Industria para que usted y los Profesionales de la Industria compartan Perfil y otros contenidos. Por ejemplo, si un Profesional de la Industria publica el vídeo de una audición en el que usted aparece en los Servicios, éste puede ser visto por los usuarios de los Servicios y reenviado a otros fuera de los Servicios. No tenemos ningún control sobre lo que otros pueden publicar o sobre el uso que esos usuarios pueden hacer de la información. Por lo tanto, debe tener precaución y discreción cuando utilice nuestros Servicios o permita que su Representante Autorizado participe en su nombre.

 

Enlace URL personalizado a su Perfil en línea


Su Perfil en línea es accesible por los miembros y terceros fuera de los Servicios con los que haya compartido el enlace y los motores de búsqueda de la web, que están fuera de nuestro control.


Talent Scout®


Usted puede optar por hacer que su Perfil sea visible para los agentes y mánagers que buscan en la base de datos de CN talentos para representar (esta funcionalidad se conoce como “Talent Scout®”). Talent Scout® no está disponible en las cuentas ya vinculadas a una agencia de talentos. Para participar en Talent Scout®, haga clic en “Representación” en las preferencias de su Perfil y seleccione el/los tipo/s de representación que busca. Para no participar en Talent Scout®, cambie su preferencia de Talent Scout® a “No busco representación”. CN no tiene ningún control sobre el uso que hacen de su información quienes tienen acceso a su Perfil.


Casting Billboard®


Si usted se inscribe en Casting Billboard®, podrá enviar su Perfil a una gran variedad de puestos de trabajo de la industria del entretenimiento. CN no tiene ningún control sobre el uso que hacen de su información quienes tienen acceso a su Perfil o a cualquier otra información que usted publique. Si usted se inscribe en Casting Billboard®, acepta y opta por recibir diversas comunicaciones, como avisos por correo electrónico y llamadas telefónicas de los miembros que publican en Casting Billboard® y acceden a la información que usted envíe sobre los papeles que le interesan.


Rastrear postulaciones


Los usuarios pueden rastrear sus postulaciones en la funcionalidad “Mis Audiciones”. Esto le permite a usted monitorear Proyectos y Solicitudes de Medios completados. Esta funcionalidad puede depender de su membresía. 

 

Proveedores de Servicios Autorizados


Podemos compartir su información con terceros autorizados, como nuestros proveedores, que ayudan a nuestras operaciones comerciales, incluido el almacenamiento y el procesamiento de la información para los usos enumerados en esta Política de Privacidad y la prestación de servicios al cliente (“Proveedores de Servicios Autorizados”). Por ejemplo, la información financiera que usted proporcione se revelará a nuestro procesador de pagos para procesar las transacciones con tarjeta de crédito. En este caso, los terceros agentes de procesamiento bancario y las instituciones de distribución establecidos gestionan estas transacciones. Ellos reciben la información necesaria para verificar y autorizar su tarjeta de crédito u otra información de pago para procesar su pedido. Podemos revelar información a terceros para verificar la autenticidad de cualquier transacción financiera en la que participe nuestra empresa o sus afiliadas o subsidiarias, o para actualizar su información de facturación. No almacenamos ninguna información de tarjetas de crédito o débito ni información financiera o de cuentas bancarias que recibimos de nuestro procesador de pagos, excepto los cuatro últimos dígitos de su tarjeta de crédito, el tipo de tarjeta y la dirección de facturación para fines de verificación.

 

Ámbitos de Marcas Compartidas


Ciertos ámbitos de nuestros Servicios pueden ser proporcionadas a usted en asociación con terceros que nos proporcionan contenido especializado u ofrecen productos o servicios (“Ámbitos de Marcas Compartidas”), que identifican al tercero. Si usted decide interactuar o registrarse en los productos y/o servicios proporcionados en estos Ámbitos de Marcas Compartidas, usted estará proporcionando la información que comparte a nosotros y/o al tercero, o bien nosotros podríamos estar proporcionando su información personal directamente al tercero. Por lo tanto, su información personal estará sujeta a esta Política de Privacidad, así como a la política y prácticas de privacidad de dicho tercero. No somos responsables de las prácticas de privacidad de esos terceros, y le sugerimos que revise las respectivas políticas de privacidad de esos terceros para saber más sobre sus prácticas de privacidad.

 

Compartir con afiliadas y socios de marketing


Utilizaremos su información personal para comunicaciones de marketing con su consentimiento o cuando de algún otro modo tengamos intereses legítimos para enviarle estas comunicaciones de marketing. Podemos compartir su información personal y otra información que recopilemos de usted con nuestras empresas afiliadas y socios de marketing para enviarle mensajes sobre nuevos productos, mejoras, ofertas especiales y otros mensajes promocionales. Puede optar por no recibir ningún mensaje promocional de nuestros socios de marketing o de nosotros siguiendo las instrucciones de la Sección 7, Elección y exclusiones voluntarias.

 

Conexión con redes sociales


Cuando utilice nuestros Servicios en forma vinculada a servicios de redes sociales de terceros como Facebook, Twitter, Instagram o Google+ (denominados cada uno de ellos y colectivamente, una “Red Social”), usted puede tener la opción de conectar su Cuenta o actividad en nuestros Servicios con la información y actividad de su Red Social. Si decide hacerlo, podemos importar información de su cuenta de la Red Social a su Perfil de Cuenta en nuestros Servicios. Sólo importamos la información que usted permite exportar desde la Red Social, lo cual está controlado por su configuración de privacidad en esa Red Social (“Contenido de Red Social Permitido”). La autenticación de sus credenciales de inicio de sesión en la Red Social la realiza exclusivamente su Red Social. Al conectar su cuenta de Red Social con nuestros Servicios y autorizarnos a tener acceso a la información, usted acepta que podamos recopilar, utilizar y almacenar el Contenido de Red Social Permitido en todos nuestros Servicios y de acuerdo con esta Política de Privacidad. Cualquier información o contenido que usted u otros usuarios publiquen al participar en redes sociales, complementos u otros servicios con vínculos a nuestros Servicios se convierte en información pública y está sujeto a redistribución por parte de terceros o de nosotros. Nuestros Servicios también pueden ofrecerle a usted la posibilidad de hacer anuncios sobre audiciones o trabajos, o invitar a la gente a unirse a los Servicios a través de correo electrónico, SMS o plataformas de redes sociales. Muchas de esas comunicaciones incluirán su nombre y dirección de correo electrónico en el encabezamiento del mensaje. Una vez que se haya conectado con una persona, su información de contacto será compartida con esa persona.

 

Información agregada y analizada


Utilizamos información agregada sobre nuestros usuarios y otra información no personal para analizar los Servicios y el comportamiento de los usuarios. Podemos combinar o complementar la información que usted nos proporciona con la información que recopilamos de otras fuentes y utilizarla para cualquier propósito que se indique en esta Política de Privacidad. Por ejemplo, según lo permitido por la ley, podemos recopilar información demográfica y de otro tipo que esté disponible públicamente. También utilizamos esta información para preparar informes agregados, que compartimos con terceros. Para conocer las prácticas de privacidad de nuestros terceros proveedores de análisis y las opciones de exclusión voluntaria, si las hubiera, consulte la Sección 4, más arriba.

 

Comunicaciones transaccionales con usted y con terceros permitidos


Utilizamos su información para ponernos en contacto con usted y con terceros en su nombre a petición suya o de algún otro modo permitido en esta Política de Privacidad, para enviarle información sobre su cuenta o los Servicios, para responderle, para prestar los Servicios solicitados por usted, por las razones que le revelamos en el momento de recopilar su información, o para ponernos en contacto con usted con fines autorizados o exigidos por la ley. Es posible que de vez en cuando le enviemos información a través de mensajes de texto o SMS sobre los Servicios al número de teléfono que nos proporcione. No enviamos mensajes promocionales a través de mensajes de texto o SMS sin su consentimiento expreso por escrito.

 

Datos móviles/de ubicación


Cuando usted accede a los Servicios en un dispositivo móvil, podemos utilizar la información recopilada para cualquier propósito descrito en esta Política de Privacidad. Por ejemplo, podemos utilizar la información de ubicación para ofrecerle servicios basados en la ubicación, como resultados de búsqueda basados en su ubicación, la posibilidad de conectarse con usuarios de nuestros Servicios en su zona y otros contenidos personalizados.

 

Notificaciones push


Nuestras aplicaciones de Servicios pueden incluir una función que nos permite utilizar notificaciones push para enviarle actualizaciones, comunicaciones y otros mensajes sobre los Servicios. No enviamos mensajes promocionales sobre otros productos o servicios a través de estas notificaciones push. Normalmente, usted puede controlar las notificaciones push a través de la configuración y/o las funciones de privacidad de su dispositivo móvil.

Asuntos legales; seguridad


Podemos, sin su consentimiento, acceder y revelar su información, cualquier comunicación enviada o recibida por usted, y cualquier otra información que podamos tener sobre usted o su cuenta, según lo permita o requiera la ley o cualquier autoridad reguladora gubernamental, o para prevenir o investigar sospechas de fraude, violaciones de nuestros Términos, o actividades que nos parezcan ilegales o que puedan exponernos a responsabilidad legal. Cualquier disputa bajo esta Política de Privacidad se resolverá de acuerdo con el proceso de arbitraje vinculante descrito en los Términos. Además, podemos revelar su información en situaciones que creamos que pueden implicar amenazas potenciales a la seguridad física de cualquier persona o propiedad.

 

Venta o transferencia de negocios o activos


La información personal de nuestros usuarios puede ser uno de los activos vendidos, transferidos o fusionados si CN o una empresa, marca o negocio afiliado es vendido o enajenado como negocio en marcha, ya sea por fusión, venta de activos o de otro modo, o en caso de insolvencia, quiebra, concurso de acreedores o administración judicial. También podemos revelar información sobre nuestros usuarios en relación con una transacción comercial en la que nosotros, o cualquiera de nuestros negocios, busque financiación, inversión, apoyo o fondos.

 

6. ACCESO Y MODIFICACIÓN DE SUS DATOS PERSONALES

 

Actualizar/modificar la información de su Perfil de Cuenta


Los miembros registrados pueden revisar y modificar la información personal en cualquier momento entrando en su cuenta y haciendo clic en la pestaña Perfil. La fecha de nacimiento sólo puede modificarse poniéndose en contacto con nosotros a través de nuestro formulario en línea. La información actualizada en su Perfil de Cuenta actualizará automáticamente la misma información en su Perfil. Si por alguna razón le preocupa que cualquier información personal que nos haya proporcionado no sea correcta y no puede modificarla accediendo a su Perfil de Cuenta o a su Perfil, póngase en contacto con nosotros a través de nuestro formulario en línea. Usted debe actualizar rápidamente su información personal si ésta cambia o se vuelve inexacta. Un Representante de Talentos puede actualizar y modificar el Perfil de Cuenta o el Perfil de un Talento al que representa de la misma manera que el Talento, con la salvedad de que un Representante de Talentos no puede modificar la información de facturación, la información de inicio de sesión, la dirección de correo electrónico o la fecha de nacimiento del Talento.

 

7. ELECCIÓN Y EXCLUSIONES VOLUNTARIAS

 

Compartir información con otros


Como se indica en la Sección 5, Cómo utilizamos y compartimos su información, los Perfil están sujetos a redistribución por parte de los Profesionales de la Industria que tienen acceso a la información. No tenemos ningún control sobre el uso que los Profesionales de la Industria puedan hacer del Perfil o de la información contenida en él. Si no desea que su información esté sujeta a distribución pública de forma prospectiva, debe cancelar su cuenta. Tenga en cuenta que cualquier información publicada antes de la desactivación o cancelación puede convertirse en información pública y no podemos garantizar su eliminación de nuestros sistemas informáticos y los de terceros. No controlamos ni asumimos ninguna responsabilidad por la información que usted proporciona en relación con los Servicios.

 

Cambio de su Representante de Talentos vinculado


Si desea que vinculemos su cuenta a un Representante de Talentos diferente al que está vinculado actualmente, envíenos un correo electrónico a change@castingnetworks.com. Debe proporcionar la siguiente información:

 

  • Su nombre y número de teléfono

  • El Representante de Talentos del que desea desvincularse

  • El Representante de Talentos al que desea vincularse

 

No podemos cambiar su Representante de Talentos vinculado por teléfono.

 

Optar por participar o excluirse de Talent Scout


Para optar por participar o excluirse de Talent Scout®, o para cambiar sus preferencias de Talent Scout®, inicie sesión en su cuenta, haga clic en la pestaña “Perfil” y luego en “Representación”.

 

Cancelación de su cuenta


Usted puede cancelar su Membresía en cualquier momento durante el periodo de su suscripción enviando un correo electrónico a billing@castingnetworks.com. Cancelaremos su cuenta tan pronto como sea posible después de resolver cualquier problema pendiente con su cuenta y de acuerdo con la ley aplicable.

Cuando se cancela su cuenta:

 

  • Usted ya no puede ser buscado por los Profesionales de la Industria. Sin embargo, su Perfil y cualquier otra información personal que usted o su Representante de Talentos hayan presentado previamente en proyectos de directores de casting sigue siendo accesible para esos directores de casting y sus clientes.

  • Su Perfil y su Perfil ya no son accesibles para usted ni para su Representante de Talentos.

  • Su Perfil ya no es accesible a terceros fuera de los servicios.
    Después de cancelar su cuenta, conservaremos registros e información sobre usted para los fines establecidos en esta Política de Privacidad. 

Si cancela su cuenta, no podrá acceder a ninguna de sus informaciones personales en nuestros Servicios.

 

Mensajes transaccionales


Mientras sea un miembro activo, usted no podrá optar por no recibir mensajes transaccionales relacionados con su cuenta registrada y sus transacciones; sin embargo, podrá optar por no recibir dichos mensajes a través de mensaje de texto o SMS. Para optar por no recibir mensajes de texto transaccionales, inicie sesión en su cuenta, haga clic en Perfil y, en la sección “Mensajes de texto”, desmarque los mensajes de texto que ya no desea recibir.

 

Optar por no recibir mensajes promocionales


Mensajes promocionales de nosotros


No vendemos ni alquilamos su información personal a terceros con fines de marketing sin su consentimiento explícito. Podemos optar por enviarle mensajes promocionales por correo electrónico. En los casos en que la legislación aplicable lo exija, sólo le enviaremos mensajes de correo electrónico de marketing si usted da su consentimiento para recibir dichas comunicaciones de nuestra parte. Independientemente de su ubicación, si en cualquier momento decide que no desea seguir recibiendo dichos mensajes, puede optar por no recibirlos haciendo clic en el enlace de cancelación de la suscripción incluido en la parte inferior de cada correo electrónico que enviamos. También puede optar por dejar de recibir el boletín de noticias enviando su solicitud de exclusión a marketing@castingnetworks.com. Por favor, incluya su nombre y apellido. Las solicitudes de exclusión pueden tardar hasta 10 días en ser procesadas.

 

Mensajes promocionales de nuestros socios de marketing


Con su consentimiento, cuando lo exija la ley, también podemos permitir que nuestros socios de marketing de confianza le envíen mensajes de correo electrónico de marketing. Para optar por no recibir mensajes de correo electrónico promocionales de nuestros socios de marketing, envíe un correo electrónico a marketing@castingnetworks.com. Las solicitudes de exclusión pueden tardar hasta 10 días en ser procesadas.

 

Plazos y terceros


Nos esforzaremos por cumplir con sus solicitudes tan pronto como sea razonablemente posible, pero los cambios que se nos soliciten pueden no surtir efecto inmediatamente. No somos responsables, a menos que lo exija la ley, de informar a los terceros con los que ya hemos compartido su información de cualquier cambio solicitado de acuerdo con esta sección. Tampoco somos responsables de eliminar la información o hacer que se elimine de las bases de datos o registros de dichas entidades.

 

8. ACLARACIONES IMPORTANTES

 

Seguridad


CN utiliza a un tercero para procesar sus transacciones de pago con tarjeta de crédito. Cuando usted realiza un pedido de un servicio de pago en CN, los datos de su tarjeta de crédito están protegidos mediante el uso de encriptación, como el protocolo Secure Socket Layer (“SSL”). También aplicamos medidas de seguridad para proteger contra la pérdida, el uso indebido y la alteración de la información bajo nuestro control. Sin embargo, ningún sistema de seguridad es 100% seguro. Por lo tanto, no podemos garantizar la seguridad de cualquier información que se nos proporcione en relación con la información que recopilamos.

 

Sus derechos de privacidad en California


El artículo 1798.83 del Código Civil de California, conocido como la ley “Shine the Light”, permite a los residentes de California solicitar y obtener una lista de los datos personales (si los hubiera) que hemos revelado a terceros con fines de marketing directo en el año natural anterior, así como los nombres y direcciones de dichos terceros. Para realizar esta solicitud, o para otras preguntas, póngase en contacto con nosotros tal y como se indica en la Sección 9, más abajo.

Si usted es residente en California, la legislación de este estado le otorga los siguientes derechos adicionales con respecto a su información personal, sujetos a ciertas limitaciones:

 

  • El derecho a saber qué categorías o partes específicas de información personal hemos recopilado, utilizado, divulgado y vendido sobre usted. Para presentar una solicitud de averiguación, puede ponerse en contacto con nosotros por teléfono llamando al +1 (213) 616-9221, enviando una solicitud a través de nuestro formulario en línea o por correo postal a Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. También puede designar a un agente autorizado para que realice una solicitud de acceso en su nombre.

  • El derecho a solicitar que eliminemos cualquier información personal que hayamos recopilado sobre usted. Para presentar una solicitud de eliminación, puede ponerse en contacto con nosotros por teléfono llamando al +1 (213) 616-9221, enviando una solicitud a través de nuestro formulario en línea o por correo postal a Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. También puede designar a un agente autorizado para que realice una solicitud de eliminación en su nombre.

 

Cuando ejerza estos derechos y nos envíe una solicitud, verificaremos su identidad pidiéndole su dirección de correo electrónico, número de teléfono u otra información sobre usted. También podemos utilizar un tercero proveedor de verificaciones para verificar su identidad.

Durante el periodo de 12 meses anterior a la fecha de la presente Política de Privacidad, CN no ha vendido ninguna información personal sobre residentes en California; tampoco tiene previsto hacerlo en el futuro.

 

Su derecho de privacidad conforme las Leyes Europeas


Las Leyes Europeas de Privacidad de Datos le otorgan ciertos derechos adicionales en relación con la información que se conserva sobre usted. Su derecho de acceso puede ejercerse de acuerdo con las Leyes Europeas de Privacidad de Datos. Si desea solicitar una copia de la información personal que tenemos sobre usted, o pedir que se elimine, o actualizar y/o corregir su información personal, o solicitar que proporcionemos una copia a otro controlador de datos de la información personal que usted nos ha proporcionado, póngase en contacto con nosotros. Necesitaremos información suficiente para determinar su identidad y la naturaleza de su solicitud. Intentaremos responder a su solicitud en el plazo de un mes natural desde la recepción de la misma. Si no pudiéramos hacerlo en el plazo de un mes natural, le notificaremos el plazo más breve posible en que podemos responder a su solicitud. Existen ciertas exenciones y restricciones de estos derechos en virtud de las Leyes Europeas de Privacidad de Datos que permiten retener, procesar o impedir el acceso a la información personal, y le informaremos de ello si procediera.

 

Almacenamiento y retención


La información de identificación personal y de otro tipo que usted nos proporcione en el curso de su participación en los Servicios puede ser recogida y almacenada en una o más de nuestras bases de datos corporativas. Podemos retener la información de las cuentas canceladas para cumplir con la ley, prevenir el fraude, ayudar con investigaciones, resolver disputas, analizar o solucionar problemas de los programas, hacer cumplir nuestros Términos, o tomar otras medidas permitidas por la ley. También podemos retener la información para evitar que se vuelva a registrar en caso de que su cuenta haya sido suspendida o dada de baja o para crear una copia de archivo de su información, que podría ser utilizada por nosotros para el mantenimiento de registros y con fines internos. Retendremos su información durante el periodo de tiempo necesario para cumplir con los fines descritos en esta Política de Privacidad, a menos que la ley permita o exija un periodo de retención más largo. Para determinar el período de retención adecuado para la información personal, tenemos en cuenta la cantidad, la naturaleza y la sensibilidad de la información personal, el riesgo potencial de daño por el uso o la divulgación no autorizados de su información personal, los fines para los que procesamos su información personal y si podemos lograr esos fines por otros medios, y los requisitos legales aplicables.

 

Jurisdicción y cuestiones transfronterizas


Nuestros Servicios están disponibles en los Estados Unidos y están destinados a ser utilizados únicamente por titulares de cuentas ubicados en los Estados Unidos. No declaramos ni garantizamos que nuestros Servicios sean apropiados o estén disponibles para su uso en cualquier jurisdicción particular. Aquellos que decidan acceder a los Servicios lo hacen por su propia iniciativa y bajo su propio riesgo, y son responsables de cumplir con todas las leyes, normas y reglamentos locales. Podemos limitar el acceso a nuestros Servicios, en todo o en parte, a cualquier persona, área geográfica o jurisdicción que elijamos, en cualquier momento y a nuestra entera discreción. Al utilizar nuestros Servicios y enviar cualquier información personal, usted acepta la transferencia de información personal a otros países, que pueden proporcionar un nivel de seguridad de datos diferente al de su país de residencia. También acepta la aplicación de la legislación de los Estados Unidos en todos los asuntos relacionados con los Servicios. De acuerdo con las Leyes Europeas de Privacidad de Datos, la información personal que recopilamos de usted puede ser transferida y almacenada en un destino fuera del Reino Unido/Espacio Económico Europeo (“EEE”) y procesada por nuestro personal o proveedores que operan en los Estados Unidos y la India, países que tienen leyes de protección de datos menos estrictas en comparación con el Reino Unido/Espacio Económico Europeo. Dicho personal puede participar, entre otras cosas, en la realización de su pedido, el procesamiento de sus datos de pago y la prestación de servicios de asistencia, incluido el procesamiento de fotografías. Al enviar sus datos personales, usted acepta esta transferencia, almacenamiento o procesamiento de su información personal. En los casos en que corresponde, utilizamos las cláusulas contractuales estándar en la forma aprobada por la Comisión Europea o recurrimos a proveedores con certificación Privacy Shield u otros terceros para proteger su información personal cuando se transfiere fuera del Reino Unido/EEE.

 

Ausencia de derechos de terceros


Esta Política de Privacidad no crea derechos exigibles por terceros ni requiere la divulgación de ninguna información personal relacionada con los usuarios de los Servicios.

 

Cambios a esta Política de Privacidad


Podemos cambiar esta Política de Privacidad de vez en cuando. Usted acepta que podemos notificarle los cambios sustanciales en la forma en que tratamos la información personal mediante la publicación de una Política de Privacidad revisada en los Servicios a través de un enlace, con la “Fecha de Entrada en Vigor” publicada en la parte superior de la Política. Usted debería consultar los Servicios con frecuencia para ver si hay actualizaciones. Si accede a los Servicios después de la Fecha de Entrada en Vigor, se considera que acepta nuestra Política de Privacidad vigente en ese momento.

 

9. CONTÁCTESE CON NOSOTROS


Si tiene alguna pregunta sobre la presente Política de Privacidad o las prácticas de CN, o para ejercer los derechos de privacidad en su territorio, póngase en contacto con nosotros enviando una solicitud a través de nuestro formulario en línea o por correo postal a Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste.1800, Los Angeles, CA 90010, USA. Si desea presentar una queja sobre el manejo de su información personal fuera de la organización, tiene derecho a presentar una queja ante nuestra autoridad supervisora, la Oficina del Comisionado de Información del Reino Unido.

 

Copyright ©2023 Casting Networks, LLC. Todos los derechos reservados.

Privacy Policy Highlights

These highlights detail important information regarding the collection, use, and sharing of information when you use the Services of Casting Networks, LLC. Please read our full Privacy Policy for details and defined terms.

Personal Information Collected

Our Services include networking and database services. We collect and use your personal information and the personal information of the Talent in the course of providing our Services. “Personal Information” is information relating to a person who is identified in that data or who is, together with other data, identifiable. This may include name, title, occupation, postal or physical address, telephone number, e-mail address, government identifiers, and other information required to carry out a transaction, provide a service or deliver a product you have requested. You understand that by using our Services you are choosing to provide personal and/or sensitive/special categories of information about yourself and your work experience and that personal information you provide may be included in your posted Profile. We may also collect information about you from third-party service providers and the social networks you connect to. The sources of the personal information we collect are you, and other third-parties engaged by you, and public sources such as social media. More Info

Tracking Technologies (Cookies, etc.)

We use tracking technologies to automatically collect information from you on our Services relating to your use of our Services. If you access our Services through a mobile device, we might also collect additional information such as a unique device identifier and location information. When you use our Services, other parties such as third-party advertising partners and analytics providers may also collect information about your online activity. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer.

However, if you choose to block or delete cookies, certain features of our Services may not operate correctly. For more information, see www.allaboutcookies.orgMore Info

Use and Sharing of Information

We use your personal information to provide our Services to you and to manage and operate our website. We may transfer such Personal Information to our parent company in the US and to third-parties engaged by us in the US or other jurisdictions outside Europe/the UK (if you are based in Europe/the UK) or otherwise outside your country of residence where data protection laws may be of a lower standard compared to your own country’s data protection laws. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to: notifications about our Services and other communications (including important news that could affect your relationship with us), communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent;
  • for legal purposes: we may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations and to respond to governmental or regulatory requests or subpoenas or for litigation purposes;
  • for our legitimate business interests and those of a third party: we may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations;
  • for our business purposes: we may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business;
  • for other purposes: subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

We may use and share information we collect from you to operate, improve, and personalize our Services. Your personal information may also be shared with marketing partners, affiliated companies, our service providers, mobile carriers, social networks, legal and law enforcement, and others if there is a change of control. Certain personal information entered in your Account Profile is automatically pulled from and displayed on your Profile. More Info

Your European Privacy Rights

The European Data Privacy Laws give you the right to access information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it is deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access and we will inform you of these if applicable.

Your California Privacy Rights

If you are a California resident, you have additional rights. More Info

Your Choices and Opt-Out

Due to the nature of our Services, you have limited choices for restricting access to your personal information posted on your Profile. You may decline to provide us with personal information but this may limit or prevent you from setting up an account and participating in the Services. If you want to update your personal information or no longer want our Services, you may access your account and make the changes desired or you may contact us through our online form. You may opt-out of receiving promotional communications from us. More Info

Arbitration

Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms of Use.

Changes to this Privacy Policy

Your notification that changes to this Privacy Policy have been made will be conveyed by our posting a new “Effective Date” on the Privacy Policy. More Info

Contact Us

Questions about our Privacy Policy or about our handling of your information may be submitted via our online formMore Info

Effective Date: December 13, 2023

CASTING NETWORKS PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING OUR SERVICES. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES. Casting Networks, LLC (“CN,” “we,” “our” or “us”) provides a range of content hosting, database and communication services to actors, models, dancers, voice-over actors and other artists (collectively, “Talent”) and connects Talent with agents and managers, casting directors, and others involved in motion picture, theatrical, radio, television and other entertainment enterprises (collectively, “Industry Professionals”). AS A RESULT OF THE TYPE OF NETWORKING SERVICES WE PROVIDE, YOU SHOULD NOT EXPECT THAT THE INFORMATION YOU PROVIDE WHEN USING OUR SERVICES WILL REMAIN PRIVATE. By accessing and using our Services, you are accepting the terms of this privacy policy (“Privacy Policy”) which govern our use of your information and our Terms of Use (“Terms”) located here, which govern your use of our Services and are incorporated by reference into this Privacy Policy.

1. ACCEPTANCE OF POLICY

This Privacy Policy details important information regarding the collection, use, and protection of information collected on our websites, mobile websites, mobile applications, and services that link to this Privacy Policy, or when you interact with CN by any method of communication such as email, telephone, SMS, or in person in connection with the Services (collectively, “Services”). CN provides this Privacy Policy to help you make an informed decision about
whether to use the Services and the choices we offer to manage the information we collect. Each time you use the Services, you are agreeing to this Privacy Policy. We will update this Privacy Policy with a new Effective Date to reflect changes in our collection and handling of personal information, which take effect immediately upon posting.

2. SPECIAL NOTICES

YOU UNDERSTAND THAT BY USING OUR SERVICES YOU ARE AFFIRMATIVELY AND VOLUNTARILY CHOOSING TO PROVIDE PERSONAL AND/OR SENSITIVE INFORMATION ABOUT YOURSELF AND YOUR WORK EXPERIENCE AND THAT CERTAIN PERSONAL INFORMATION MAY BE INCLUDED IN YOUR PROFILE (AS DEFINED IN SECTION 3 BELOW). YOUR PROFILE IS SEARCHABLE ON THE SERVICES BY REGISTERED CASTING DIRECTORS, YOUR AUTHORIZED REPRESENTATIVES AND, REGISTERED TALENT AGENTS AND MANAGERS (COLLECTIVELY, “INDUSTRY PROFESSIONALS”). YOUR PROFILE MAY BE MADE AVAILABLE OUTSIDE THE SERVICE BY YOU, YOUR AUTHORIZED REPRESENTATIVE, OR INDUSTRY PROFESSIONALS ELECTRONICALLY BY EMAIL OR BY SHARING THE URL OF THE PAGE ON WHICH YOUR PROFILE IS POSTED, OR FOUND BY WEB SEARCH ENGINES, WHICH ARE OUTSIDE OF OUR CONTROL. ONCE YOUR PROFILE IS SHARED OR ACCESSIBLE VIA A SEARCH ENGINE, IT IS SUBJECT TO REDISTRIBUTION BY ANY THIRD PARTY THAT HAS ACCESS TO THE INFORMATION AND WE HAVE NO CONTROL OVER HOW OTHERS MAY USE YOUR PROFILE OR THE INFORMATION CONTAINED IN IT. YOU ACKNOWLEDGE THAT YOU ARE AWARE OF ANY AND ALL RISKS INHERENT IN POSTING AND SHARING YOUR PROFILE AS DESCRIBED AND BY DOING SO YOU ARE WILLING TO ASSUME THESE RISKS.

Authorized Representatives’ Access to Our Services

IF YOU HAVE AN AUTHORIZED REPRESENTATIVE (DEFINED BELOW), YOU UNDERSTAND THAT YOUR AUTHORIZED REPRESENTATIVE HAS THE ABILITY TO CREATE AN ACCOUNT FOR YOU AND FULL ACCESS TO VIEW AND EDIT YOUR ACCOUNT PROFILE (AS DEFINED IN SECTION 3 BELOW) INFORMATION, SOME OF WHICH WILL BE UPLOADED INTO YOUR PROFILE. IF AN AUTHORIZED REPRESENTATIVE NO LONGER HAS THE AUTHORITY TO ACT ON YOUR BEHALF, IT IS YOUR RESPONSIBILITY TO NOTIFY US TO UNLINK YOUR ACCOUNT AND/OR LINK YOUR ACCOUNT TO ANOTHER AUTHORIZED REPRESENTATIVE. PLEASE NOTE THAT WE DO NOT TAKE STEPS TO CONFIRM IN ANY WAY THAT AN AUTHORIZED REPRESENTATIVE HAS OBTAINED YOUR PERMISSION PRIOR TO USING OUR SERVICES. CN HAS NO LIABILITY OR RESPONSIBILITY FOR THE ACTS OR OMISSIONS OF TALENT’S AUTHORIZED REPRESENTATIVE OR PURPORTED AUTHORIZED REPRESENTATIVE.

Notice About Minors

The Services are directed to a general audience; they are not directed to children under the age of 13. We restrict registration for all our Services to individuals age 18 and above (or the age of majority, as determined by the laws of the state in which you reside, whichever is older). If you are under 18 years old (“Minor”), you must have an Authorized Representative register on your behalf. Only Authorized Representatives may create accounts, maintain Account Profiles, and utilize the Services on behalf of Minors. We do not knowingly collect personal information from individuals under 18 years of age. If you become aware that anyone under 18 has provided us with personal information, please contact us as set forth in Section 9, Contacting Us. If we obtain actual knowledge that we have received information from someone under 18, we will take steps to block that child from accessing our Services and remove that user’s personal information from our systems. Under applicable European Data Privacy Laws, children ages 13 to 16 may provide valid consent to process their personal information. Where consent is required under such European Data Privacy Laws, you have the obligation to provide to us evidence of such consent or, as required under the European Data Privacy Laws, the authorization of the holder of parental responsibility for the child. We may refuse to process, or to continue to process, the child’s personal information until we receive this evidence of consent or authorization.

Notice to Authorized Representatives

Each agency, management company and/or individual agent and/or manager engaged by the agency or management company to act on behalf of the Talent (“Talent Representative”), and parents or legal guardians of Minors (collectively referred to as “Authorized Representative”), represent that the Authorized Representative is legally authorized to represent the Talent in connection with the Services, have obtained any required consent from the Talent, and will utilize all aspects of the applicable Services on behalf of the Talent in accordance this Privacy Policy. Authorized Representatives agree to stop using the Services immediately when such authority or consent from Talent is no longer effective.

We are not obligated but reserve the right at any time to require evidence of an Authorized Representative’s authority to enter into this Privacy Policy and act on behalf of Talent in connection with the applicable Services, including consent of Talent to share personal information on their behalf. If we become aware that someone other than an Authorized Representative has established, edited or otherwise modified in any way an Account Profile or Profile of a Talent, we will take steps to terminate the account and remove any corresponding information within our control. Authorized Representatives are solely responsible for their acts or omissions in connection with the Services and indemnify CN for any claims or liabilities of any kind for their unauthorized or unlawful acts.

3. INFORMATION WE COLLECT

Registering for an Account

You can browse our web or mobile sites without creating an account or telling us who you are or revealing any personal information about yourself. However, in order to create an account on the Services, you (or your Authorized Representative) will be asked to provide us with personal information including your first and last name, email address, username, and password. If you choose to purchase any of our fee-based Services, you will also be asked to provide credit card information. You must also agree to our Terms of Use and this Privacy Policy. There are several types of accounts that can be created:

Personal Account

A talent account that is not linked to a CN registered talent agency or manager.

Personal Account with Manager

A talent account that is linked to a CN registered manager but is not linked to a CN registered agency.

Represented Account

A talent account that is linked to a CN registered talent agency but is not linked to a CN registered manager.

Represented Account with Manager

A talent account that is linked to both a CN registered talent agency and CN registered manager. Note: A talent account can only be linked to one agency and/or manager at a time.

Filling Out Your Profile

Each member (or Authorized Representative) will automatically begin to enter basic profile information upon account registration, which will include first and last name, email address, username, and a password. You will be guided to supplement your profile information to include information such as sizes and attributes, representation, union affiliations, professional experience, training, and special skills (“Account Profile”). Certain Account Profile information, including some that is required, is automatically pulled from and displayed in your online Profile. Please do not include information on your Profile that you do not wish others to see. Keep in mind that providing additional information to your Account Profile or Profile can create a better user experience because Industry Professionals have more information about you when casting, searching for talent, etc. Please be aware that the information in your Account Profile may be accessed and modified by you and your Authorized Representative.

Filling Out Your Online Profile

Every account includes an online Profile, which you can choose to display in “Actor Profile” (default) or “Model-Card” format (collectively “Profile”) during the Account Profile completion process. After that, please contact us or your Talent Representative to change the display format selected. The following information, including some information that is required, is automatically pulled from your Account Profile and displayed on your Profile. You may also add other information directly on your Profile without it appearing in your Account Profile, such as credits. Do not add information to your Profile that you do not want publicly available.

Profile information includes:

  • Stage Name
  • Union Affiliation
  • Photos, videos and audio files
  • Working location
  • Attributes
  • Sizes
  • Other Representation
  • Skills
  • Resume uploaded
  • Contact Information: Contact information displayed on your Profile changes based on your member account type as follows

Personal Account

If entered, your Casting Billboard Contact Information Phone 1 and Phone 2 will automatically display as your contact information.

Personal Account with Manager

Your manager’s name and phone number, as registered with CN, will automatically display as your contact information.

Represented Account (with or without a manager)

Your agency’s name and phone number, as registered with CN, will automatically display as your contact information.

Promotions and Surveys

If you participate in a promotion, the information collected may be used as set forth in the official rules to notify the winners, award prizes and file winners’ information as required by law. If you participate in a survey, the information we collect from you may be used for the purposes of the survey. We may also ask for your consent to contact you or use feedback provided such as for testimonials and other marketing purposes. Participation in a promotion or survey is voluntary.

Mobile Device Information

If you access our Services through a mobile device, we may collect additional information from you such as your unique device identifier, IP address, language, device’s operating system, and regional location. We may use this data internally or in conjunction with our third-party service providers or platforms to customize your experience and provide offers that may be relevant to you. Depending on the platform you use to access our Services (e.g., iOS, Android, or Windows Phone), you may be able to control whether we collect location data by adjusting the privacy settings on your wireless device. Please be advised that some features will not be available if you choose to disable the collection of location data. Information obtained from your mobile device in connection with any text or push notification services may include your cell phone number, your carrier’s name, the date, time and content of your messages and other information you provide to us as part of these Services.

4. INFORMATION COLLECTED THROUGH TRACKING TECHNOLOGIES

Third-Party Tracking and Usage Data

We and our third-party analytics providers may use a variety of tracking technologies that automatically or passively collect certain information described in this Privacy Policy from your computer, mobile, or other access device whenever you visit or interact with the Services or our advertising (“Usage Data”). Usage Data may be collected from the devices you use to access our Services for a variety of reasons including system administration, to prevent fraudulent activity or improve security, to assess the performance of our Services, and to tell us, for example, the website you were visiting before you came to the Services and the website you visit after you leave the Services, whether you have visited the Services before or if you are a new visitor and to help us identify the features in which you may have the greatest interest. Keep in mind that certain features of our Services are available only through the use of tracking technologies, and disabling them may impact the functionality of our Services. We may combine the information collected from you with other information collected through tracking technology. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of our Site may not operate correctly. For more information, see www.allaboutcookies.org.

Third Party Providers of Analytics Tools

The following is a non-exclusive list of third parties we have chosen to provide us information, reports, and analysis on the usage and browsing patterns of users of the Services. Included are links to their privacy policies and, if applicable, opt-out options to enable you to opt-out of their respective programs.

Google Analytics Privacy Policy

Heap Privacy Policy

Braze Privacy Policy

Meta Privacy Policy

TikTok Privacy Policy

Interacting with or Viewing Third-Party Content or Advertisements

Our Services may also contain third-party advertising, links, widgets, or similar code linking to external third-party websites, services or products that we do not control. Therefore, they are not subject to this Privacy Policy. We recommend that you check the privacy policies of those third-party sites or services to determine how the proprietors will use your personal information. For example, when you load a page on our Services that has a social plug-in from a third-party site or service such as a Like or Send button, or interact with a third-party ad or link on our Services, you are also loading content from that third-party site. That site may request cookies or use tracking technology. These third parties may use personal information collected from your device to serve you targeted advertising or content. These interactions are subject to the privacy policy of the third-party advertiser. If you would like information about targeted interest-based advertising and your choices not to accept cookies used to track your activities, go to www.optout.aboutads.info or www.networkadvertising.org/choices.

In Canada, please visit: http://youradchoices.ca/choices/

In the EU, please visit: http://www.youronlinechoices.eu/

EXAMPLES OF TRACKING TOOLS

Cookies

A cookie is a data file placed on a device when the device is used to visit the Services. We use cookies to collect information for record-keeping purposes and to make it easier to navigate the Services. Cookies are stored on users’ hard drives. We use both “session ID cookies” and “persistent cookies.” Session ID cookies are used to store information while a user is logged into the Services and expire when the user closes his/her browser. Persistent cookies are used to make tasks like logging into the Services easier for returning users by remembering a user’s login information. Persistent cookies stay on a user’s hard drive from one session to the next. Cookies may be used for many purposes including, without limitation, remembering you and your preferences and tracking your visits to our web pages. You can choose to have your computer warn you each time a persistent or session ID cookie is being sent, or you can choose to turn off such cookies through your browser settings. Every browser is a little different, so refer to your browser’s Help menu for the correct way to modify your cookies. However, cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please click here. If you choose to disable cookies on your device, some features of the Services may not function properly.

Web Beacons/GIFS

Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our web pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes including, without limitation, to count visitors to our Services, to monitor how users navigate the Services, to count how many sent emails were actually opened, or to count how many particular articles or links were actually viewed.

Embedded Scripts

An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code downloads temporarily onto the device you use to access Services from our web server or third-party service provider. It is active only while you are connected to the Services, and is deactivated or deleted after that.

HTML5

We may use HTML5 in some of our Services, including in our mobile website. HTML5 has browser web storage that does not rely on traditional browser cookies. Like Flash cookies, HTML5 cookies are not stored in a browser “cookies” file and, like Flash cookies, can be used to track users across websites. To our knowledge, there is currently no known way for a user of a mobile device to remove HTML5 tracking and storage.

E-tags, Cache Browsers, and Web Logs

Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) and device identifier to improve security, analyze trends, and administer the Services. We may track your movement within the Services, the pages from which you were referred, access times, and browser types. This information may include the browser you are using, the Internet address from which you linked to our Services, the operating system of your computer, the unique IP address of the computer or device identifier of the mobile device that you used to access our Services, and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness, usage, and popularity of our Services, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use individual information we collect through web logs to send you targeted offers and other communications.

5. HOW WE USE AND SHARE YOUR INFORMATION

How We Process Database Information About You

The Services are designed for networking, which enables Industry Professionals to search for you, view your Profile, and contact you or your Authorized Representative. For example, personal information on your Profile may be visible to casting directors who are searching the database for new Talent or Talent Representatives who are searching for their own Talent accounts. Please remember that any information you disclose on your Profile may be accessed, used, and stored by Industry Professionals, and redistributed to others in any manner. We attempt to limit access to our searchable database to legitimate Industry Professionals, but we do not do background checks of our members and cannot guarantee who might gain access to the Services. Nor do we have control over how those users may use your personal information. Therefore, there is no expectation of privacy when posting, or otherwise participating in the Services. You expressly and voluntarily accept and agree to the processing of the information as set forth in this Privacy Policy. If at any time you do not agree to the terms of this Privacy Policy, you must cancel your account by following the instructions in Section 7, Choice and Opt-outs. We have the right, but not the obligation, to monitor any activity and content associated with the database or other Services. We reserve the right to take action in connection with any content or action we deem to be inappropriate. Please review our Terms for more information regarding your appropriate use of the Services. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to notifications about our Services and other communications (including important news that could affect your relationship with us) and communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent.
  • For legal purposes: We may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations, and to respond to governmental or regulatory requests or subpoenas or for litigation purposes.
  • For our legitimate business interests and those of a third party: We may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations.
  • For our business purposes: We may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business.
  • For other purposes: Subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

Information Posted Through the Services

The Services offer you the opportunity to communicate with Industry Professionals for you and Industry Professionals to share Profiles and other content. For example, if an Industry Professional posts an audition video in which you appear on the Services, it may be viewed by users of the Services and forwarded to others outside the Services. We have no control over what others may post or how those users may use the information. Therefore, you should exercise caution and discretion when using our Services or allowing your Authorized Representative to participate on your behalf.

Personalized URL Link to Your Online Profile

Your online Profile is accessible by members and third parties outside of the Services with whom you have shared the link and web search engines, which are outside of our control.

Talent Scout®

You may opt-in to make your Profile visible to agents and managers searching the CN database for Talent to represent (this functionality is known as “Talent Scout®”). Talent Scout® is not available on accounts already linked to a talent agency. To opt-in to Talent Scout®, click on “Representation” under your Profile preferences and select the type(s) of representation you are seeking. To opt-out of Talent Scout®, change your Talent Scout® preference to “Not Seeking Representation.” CN has no control over how those with access to your Profile use your information. This feature’s availability may be dependent upon your subscription plan.

Casting Billboard®

If you sign up for Casting Billboard®, you will be able to submit your Profile to a wide variety of entertainment industry jobs. CN has no control over how those with access to your Profile or other information you post use your information. If you sign up for Casting Billboard®, you agree and opt-in to receive various communications including email notices and telephone calls from members who post on Casting Billboard® and access the information you submit on the roles you are interested in. This feature’s availability may be dependent upon your subscription plan.

Track submissions

Users can track submissions within the ‘Your Auditions’ feature. This allows you to monitor projects and media requests completed. This feature’s availability may be dependent upon your subscription plan.

Authorized Service Providers

We may share your information with authorized third parties such as our vendors who help with our business operations, including the storage and processing of information for the uses listed in this Privacy Policy and providing customer service (“Authorized Service Providers”). For example, financial information you provide will be disclosed to our payment processor to process credit card transactions. In this case, established third-party bank processing agents and distribution institutions handle these transactions. They receive the information needed to verify and authorize your credit card or other payment information to process your order. We may disclose information to third parties to verify the authenticity of any financial transaction involving our company or its affiliates or subsidiaries or to update your billing information. We do not store any credit, debit card or financial or bank account information we receive from our payment processor, except for the last four digits of your credit card, card type and billing address for verification purposes.

Co-branded Areas

Certain areas of our Services may be provided to you in association with third parties who provide us specialized content or offer products or services (“Co-Branded Areas”), which identify the third party. If you elect to interact with or register for the products and/or services provided in these Co-Branded Areas, you either will be providing the information you share to us and/or the third party, or we might be providing your personal information directly to the third party. Therefore, your personal information will be subject to this Privacy Policy as well as the privacy policy and practices of such third party. We are not responsible for the privacy practices of those third parties, and we suggest you review the respective privacy policies of those third parties to learn more about their privacy practices.

Sharing with Affiliates and Marketing Partners

We will use your personal information for marketing communications with your consent or where we otherwise have legitimate interests to send you these marketing communications. We may share your personal information and other information we collect from you with our affiliated companies and marketing partners to send you messages about new products, enhancements, special offers and other promotional messages. You may opt-out of receiving any promotional messages from our marketing partners or us by following the instructions in Section 7, Choice and Opt-Outs.

Connecting with Social Networks

When using our Services in connection with third-party social networking services such as Facebook, Twitter, Instagram, or Google+ (each and collectively, a “Social Network”), you may have the option to connect your Account or activity on our Services with your Social Network information and activity. If you choose to do this, we may import information from your Social Network account to your Account Profile on our Services. We only import the information you allow to be exported from the Social Network, which is controlled by your privacy settings on that Social Network (“Permitted Social Network Content”). The authentication of your Social Network login credentials is conducted solely by your Social Network. By connecting your Social Network account with our Services and authorizing us to have access to the information, you agree that we may collect, use, and store Permitted Social Network Content across all our Services and in accordance with this Privacy Policy. Any information or content you or other users post when participating in social networks, plug-ins or other services that link to our Services becomes public information and is subject to redistribution by third parties or us. Our Services may also provide the ability for you to make announcements regarding auditions or jobs, or invite people to join the Services via email, SMS, or social media platforms. Many of those communications will list your name and email address in the header of the message. Once you have connected with an individual, your contact information will be shared with that individual.

Aggregate and Analyze Information

We use aggregate information about our users and other non-personal information to analyze the Services and user behavior. We may combine or supplement the information you give us with information we collect from other sources and use it for any purpose disclosed in this Privacy Policy. For example, as permitted by law, we may collect demographic and other information that is publicly available. We also use this information to prepare aggregated reports, which we share with third parties. To learn about our third-party analytics providers’ privacy practices and opt-out options, if any, see Section 4, above.

Transactional Communications with You and Permitted Third Parties

We use your information to contact you and third parties on your behalf per your request or as otherwise permitted in this Privacy Policy, to send you information about your account or the Services, to respond to you, to provide Services requested by you, for the reasons we disclose to you at the time when we collect your information, or to contact you for purposes authorized or required by law. We may from time to time send you information via text or SMS messages about the Services to the phone number you provide. We do not send promotional messages via text or SMS without your express written consent.

Call recordings for training and quality purposes

When communicating with you via telephone, calls may be recorded for training and quality purposes and stored in accordance with our retention policy. We will inform you when a call is being recorded for these purposes.

Mobile/Location Data

When you access the Services on a mobile device, we may use the information collected for any purpose outlined in this Privacy Policy. For example, we may use location information to provide you with location-based services, such as locally based search results, the ability to connect with users of our Services in your area and other personalized content.

Push Notifications

Our application Services may include a function that allows us to use push notifications to send you updates, communications, and other messages about the Services. We do not send promotional messages about other products or services through these push notifications. Typically, you can control push notifications through the settings and/or privacy functions on your mobile device.

Legal Matters; Safety

We may, without your consent, access and disclose your information, any communications sent or received by you, and any other information that we may have about you or your account as may be permitted or required by law or by any government regulatory authority, or to prevent or investigate suspected fraud, violations of our Terms, or activity that appears to us to be illegal or may expose us to legal liability. Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms. Additionally, we may disclose your information in situations that we believe may involve potential threats to the physical safety of any person or property.

Sale or Transfer of Business or Assets

Our users’ personal information may be one of the assets sold, transferred, or merged if CN or an affiliated company, brand or business is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership. We may also disclose information about our users in connection with a commercial transaction where we, or any one of our businesses, is seeking financing, investment, support or funding.

6. ACCESSING AND CHANGING YOUR PERSONAL INFORMATION

Updating/Changing Your Account Profile Information

Registered members can review and change personal information at any time by logging into their account and clicking on the Profile tab. Date of birth may be changed only by contacting us through our online form. Information updated in your Account Profile will automatically update the same information on your Profile. If for any reason you are concerned that any personal information you provided to us is not correct and you cannot change it by accessing your Account Profile or Profile, please contact us through our online form. You should promptly update your personal information if it changes or becomes inaccurate. A Talent Representative may update and change an Account Profile or Profile of a Talent it represents in the same manner as the Talent, except that a Talent Representative may not modify any of Talent’s billing information, login information, email address or date of birth.

7. CHOICE AND OPT-OUTS

Information Sharing with Others

As outlined in Section 5, How We Use and Share Your Information, Profiles are subject to redistribution by Industry Professionals that have access to the information. We have no control over how Industry Professionals may use the Profile or any of the information contained in it. If you do not want your information to be subject to public distribution prospectively, you must cancel your account. Please be aware that any information posted prior to deactivation or cancellation may become public information and we cannot guarantee its removal from our and third-party computer systems. We do not control or assume any responsibility for the information you provide in connection with the Services.

Changing Your Linked Talent Representative

If you would like us to link your account to a Talent Representative different from the one your account is currently linked to, please contact us at https://support.castingnetworks.com/hc/en-us/requests/new. You must provide the following information:

  • Your name and phone number
  • The Talent Representative you are moving from
  • The Talent Representative you are moving to

We are unable to change your linked Talent Representative over the phone.

Canceling Your Account

You can cancel your Membership at any point during your subscription term by contacting us at https://support.castingnetworks.com/hc/en-us/requests/new. We will cancel your account as soon as possible after resolving any outstanding account issues and in accordance with applicable law.

When your account is canceled:

  • You are no longer searchable by Industry Professionals. However, your Profile and any other personal information that you or your Talent Representative previously submitted on casting director projects remains accessible to those casting directors and their clients.
  • Your Profile is no longer accessible to you or your Talent Representative.
  • Your Profile is no longer accessible to third parties outside of the services.

After canceling your account, we will retain logs and information about you for the purposes set forth in this Privacy Policy. If you cancel your account, you will not be able to access any of your personal information on our Services.

Transactional Messages

While you are an active member, you may not opt-out of transactional messages regarding your registered account and transactions; however, you may opt-out of receiving such messages via text or SMS. To opt-out of receiving transactional text messages, log into your account, click on Profile and, under the “Text Messages” section, uncheck those texts you no longer wish to receive.

Opting Out of Promotional Messages

Promotional Messages From Us

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may choose to send promotional email messages to you. Where required under applicable law, we will only send you marketing emails where you consent to receive such communications from us. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Promotional Messages From Our Marketing Partners

With your consent where required by law, we may also allow our trusted marketing partners to send marketing emails to you. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Timing and Third Parties

We will endeavor to comply with your requests as soon as reasonably possible, but changes requested of us may not be effective immediately. We are not responsible, unless required by law, to inform third parties with whom we have already shared your information of any changes requested pursuant to this section. Nor are we responsible for removing information or causing information to be removed from the databases or records of such entities.

8. IMPORTANT DISCLOSURES

Security

CN uses a third party to process its credit card payment transactions. When you place an order for a paid service at CN, your credit card information is protected through the use of encryption, such as the Secure Socket Layer (“SSL”) protocol. We also implement security measures to protect against the loss, misuse and alteration of the information under our control. However, no security system is 100% secure. Accordingly, we cannot guarantee the security of any information provided to us in connection with the information that we collect.

Your California Privacy Rights

California Civil Code Section 1798.83, known as the “Shine the Light” law, permits California residents to request and obtain a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. To make this request, or for other questions, please contact us as designated in Section 9, below. If you are a California resident, California law provides you with the following additional rights with respect to your personal information, subject to certain limitations:

  • The right to know what categories or specific pieces of personal information we have collected, used, disclosed and sold about you. To submit a request to know, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for access on your behalf.
  • The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for deletion on your behalf.

Contacting us via phone:

  • If you are based in the US, please call +1 (213) 616-9221
  • If you are based in Australia, please call +61 02 8061 6851
  • If you are based in the UK, please call +44 (0) 203 384 8536
  • If you are based in Canada, please call +1 (236) 317 1428

When you exercise these rights and submit a request to us, we will verify your identity by asking you for your email address, telephone number, or other information about you. We also may use a third party verification provider to verify your identity. For the 12-month period prior to the date of this Privacy Policy, CN has not sold any personal information about California residents; nor does it have any plans to do so in the future.

Your European Privacy Rights

The European Data Privacy Laws give you certain additional rights regarding information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it be deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access, and we will inform you of these if applicable.

Storage and Retention

Personally identifiable and other information that you provide to us in the course of participating in the Services may be gathered and stored in one or more of our corporate databases. We may retain information from canceled accounts to comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms, or take other actions permitted by law. We may also retain information to prevent re- registration in the event that your account has been suspended or terminated or to create an archival copy of your information, which might be used by us for recordkeeping and internal purposes. We will retain your information for the period of time necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and applicable legal requirements.

Jurisdiction and Cross-Border Issues

Our Services are available in the United States and intended for use by account holders located in the United States only. We do not represent or warrant that our Services are appropriate or available for use in any particular jurisdiction. Those who choose to access the Services do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit access to our Services, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. By using our Services and submitting any personal information, you consent to the transfer of personal information to other countries, which may provide a level of data security different from your country of residence. You are also consenting to the application of United States law in all matters concerning the Services. In accordance with the European Data Privacy Laws, the personal information that we collect from you may be transferred to, and stored at, a destination outside the UK/European Economic Area (“EEA”) and processed by our staff or suppliers operating in the United States and India, both of which have less stringent data protection laws compared to the UK/EEA. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services including photo processing. By submitting your personal data, you agree to this transfer, storing or processing of your personal information. Where appropriate, we use the standard contractual clauses in the form approved by the European Commission to protect your personal information when it is transferred outside the UK/EEA.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Services.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. You agree that we may notify you about material changes in the way we treat personal information by posting a revised Privacy Policy on the Services via a link, with the “Effective Date” posted at the top of the Policy. You should check the Services frequently for updates. By accessing the Services after the Effective Date, you are deemed to consent to our then-current Privacy Policy.

9. CONTACTING US

If you have any questions about this Privacy Policy or the practices of CN, or to exercise privacy rights in your territory, please contact us by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste.1800, Los Angeles, CA 90010, USA. If you wish to complain about the handling of your personal information outside of the organization, you have the right to raise a complaint with our supervisory authority, the UK Information Commissioner’s Office.

Copyright ©2023 Casting Networks, LLC. All rights reserved.

Privacy Policy Highlights

These highlights detail important information regarding the collection, use, and sharing of information when you use the Services of Casting Networks, LLC. Please read our full Privacy Policy for details and defined terms.

Personal Information Collected

Our Services include networking and database services. We collect and use your personal information and the personal information of the Talent in the course of providing our Services. “Personal Information” is information relating to a person who is identified in that data or who is, together with other data, identifiable. This may include name, title, occupation, postal or physical address, telephone number, e-mail address, government identifiers, and other information required to carry out a transaction, provide a service or deliver a product you have requested. You understand that by using our Services you are choosing to provide personal and/or sensitive/special categories of information about yourself and your work experience and that personal information you provide may be included in your posted Profile. We may also collect information about you from third-party service providers and the social networks you connect to. The sources of the personal information we collect are you, and other third-parties engaged by you, and public sources such as social media. More Info

Tracking Technologies (Cookies, etc.)

We use tracking technologies to automatically collect information from you on our Services relating to your use of our Services. If you access our Services through a mobile device, we might also collect additional information such as a unique device identifier and location information. When you use our Services, other parties such as third-party advertising partners and analytics providers may also collect information about your online activity. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer.

However, if you choose to block or delete cookies, certain features of our Services may not operate correctly. For more information, see www.allaboutcookies.orgMore Info

Use and Sharing of Information

We use your personal information to provide our Services to you and to manage and operate our website. We may transfer such Personal Information to our parent company in the US and to third-parties engaged by us in the US or other jurisdictions outside Europe/the UK (if you are based in Europe/the UK) or otherwise outside your country of residence where data protection laws may be of a lower standard compared to your own country’s data protection laws. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to: notifications about our Services and other communications (including important news that could affect your relationship with us), communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent;
  • for legal purposes: we may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations and to respond to governmental or regulatory requests or subpoenas or for litigation purposes;
  • for our legitimate business interests and those of a third party: we may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations;
  • for our business purposes: we may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business;
  • for other purposes: subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

We may use and share information we collect from you to operate, improve, and personalize our Services. Your personal information may also be shared with marketing partners, affiliated companies, our service providers, mobile carriers, social networks, legal and law enforcement, and others if there is a change of control. Certain personal information entered in your Account Profile is automatically pulled from and displayed on your Profile. More Info

Your European Privacy Rights

The European Data Privacy Laws give you the right to access information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it is deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access and we will inform you of these if applicable.

Your California Privacy Rights

If you are a California resident, you have additional rights. More Info

Your Choices and Opt-Out

Due to the nature of our Services, you have limited choices for restricting access to your personal information posted on your Profile. You may decline to provide us with personal information but this may limit or prevent you from setting up an account and participating in the Services. If you want to update your personal information or no longer want our Services, you may access your account and make the changes desired or you may contact us through our online form. You may opt-out of receiving promotional communications from us. More Info

Arbitration

Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms of Use.

Changes to this Privacy Policy

Your notification that changes to this Privacy Policy have been made will be conveyed by our posting a new “Effective Date” on the Privacy Policy. More Info

Contact Us

Questions about our Privacy Policy or about our handling of your information may be submitted via our online formMore Info

Effective Date: December 13, 2023

CASTING NETWORKS PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING OUR SERVICES. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES. Casting Networks, LLC (“CN,” “we,” “our” or “us”) provides a range of content hosting, database and communication services to actors, models, dancers, voice-over actors and other artists (collectively, “Talent”) and connects Talent with agents and managers, casting directors, and others involved in motion picture, theatrical, radio, television and other entertainment enterprises (collectively, “Industry Professionals”). AS A RESULT OF THE TYPE OF NETWORKING SERVICES WE PROVIDE, YOU SHOULD NOT EXPECT THAT THE INFORMATION YOU PROVIDE WHEN USING OUR SERVICES WILL REMAIN PRIVATE. By accessing and using our Services, you are accepting the terms of this privacy policy (“Privacy Policy”) which govern our use of your information and our Terms of Use (“Terms”) located here, which govern your use of our Services and are incorporated by reference into this Privacy Policy.

1. ACCEPTANCE OF POLICY

This Privacy Policy details important information regarding the collection, use, and protection of information collected on our websites, mobile websites, mobile applications, and services that link to this Privacy Policy, or when you interact with CN by any method of communication such as email, telephone, SMS, or in person in connection with the Services (collectively, “Services”). CN provides this Privacy Policy to help you make an informed decision about
whether to use the Services and the choices we offer to manage the information we collect. Each time you use the Services, you are agreeing to this Privacy Policy. We will update this Privacy Policy with a new Effective Date to reflect changes in our collection and handling of personal information, which take effect immediately upon posting.

2. SPECIAL NOTICES

YOU UNDERSTAND THAT BY USING OUR SERVICES YOU ARE AFFIRMATIVELY AND VOLUNTARILY CHOOSING TO PROVIDE PERSONAL AND/OR SENSITIVE INFORMATION ABOUT YOURSELF AND YOUR WORK EXPERIENCE AND THAT CERTAIN PERSONAL INFORMATION MAY BE INCLUDED IN YOUR PROFILE (AS DEFINED IN SECTION 3 BELOW). YOUR PROFILE IS SEARCHABLE ON THE SERVICES BY REGISTERED CASTING DIRECTORS, YOUR AUTHORIZED REPRESENTATIVES AND, REGISTERED TALENT AGENTS AND MANAGERS (COLLECTIVELY, “INDUSTRY PROFESSIONALS”). YOUR PROFILE MAY BE MADE AVAILABLE OUTSIDE THE SERVICE BY YOU, YOUR AUTHORIZED REPRESENTATIVE, OR INDUSTRY PROFESSIONALS ELECTRONICALLY BY EMAIL OR BY SHARING THE URL OF THE PAGE ON WHICH YOUR PROFILE IS POSTED, OR FOUND BY WEB SEARCH ENGINES, WHICH ARE OUTSIDE OF OUR CONTROL. ONCE YOUR PROFILE IS SHARED OR ACCESSIBLE VIA A SEARCH ENGINE, IT IS SUBJECT TO REDISTRIBUTION BY ANY THIRD PARTY THAT HAS ACCESS TO THE INFORMATION AND WE HAVE NO CONTROL OVER HOW OTHERS MAY USE YOUR PROFILE OR THE INFORMATION CONTAINED IN IT. YOU ACKNOWLEDGE THAT YOU ARE AWARE OF ANY AND ALL RISKS INHERENT IN POSTING AND SHARING YOUR PROFILE AS DESCRIBED AND BY DOING SO YOU ARE WILLING TO ASSUME THESE RISKS.

Authorized Representatives’ Access to Our Services

IF YOU HAVE AN AUTHORIZED REPRESENTATIVE (DEFINED BELOW), YOU UNDERSTAND THAT YOUR AUTHORIZED REPRESENTATIVE HAS THE ABILITY TO CREATE AN ACCOUNT FOR YOU AND FULL ACCESS TO VIEW AND EDIT YOUR ACCOUNT PROFILE (AS DEFINED IN SECTION 3 BELOW) INFORMATION, SOME OF WHICH WILL BE UPLOADED INTO YOUR PROFILE. IF AN AUTHORIZED REPRESENTATIVE NO LONGER HAS THE AUTHORITY TO ACT ON YOUR BEHALF, IT IS YOUR RESPONSIBILITY TO NOTIFY US TO UNLINK YOUR ACCOUNT AND/OR LINK YOUR ACCOUNT TO ANOTHER AUTHORIZED REPRESENTATIVE. PLEASE NOTE THAT WE DO NOT TAKE STEPS TO CONFIRM IN ANY WAY THAT AN AUTHORIZED REPRESENTATIVE HAS OBTAINED YOUR PERMISSION PRIOR TO USING OUR SERVICES. CN HAS NO LIABILITY OR RESPONSIBILITY FOR THE ACTS OR OMISSIONS OF TALENT’S AUTHORIZED REPRESENTATIVE OR PURPORTED AUTHORIZED REPRESENTATIVE.

Notice About Minors

The Services are directed to a general audience; they are not directed to children under the age of 13. We restrict registration for all our Services to individuals age 18 and above (or the age of majority, as determined by the laws of the state in which you reside, whichever is older). If you are under 18 years old (“Minor”), you must have an Authorized Representative register on your behalf. Only Authorized Representatives may create accounts, maintain Account Profiles, and utilize the Services on behalf of Minors. We do not knowingly collect personal information from individuals under 18 years of age. If you become aware that anyone under 18 has provided us with personal information, please contact us as set forth in Section 9, Contacting Us. If we obtain actual knowledge that we have received information from someone under 18, we will take steps to block that child from accessing our Services and remove that user’s personal information from our systems. Under applicable European Data Privacy Laws, children ages 13 to 16 may provide valid consent to process their personal information. Where consent is required under such European Data Privacy Laws, you have the obligation to provide to us evidence of such consent or, as required under the European Data Privacy Laws, the authorization of the holder of parental responsibility for the child. We may refuse to process, or to continue to process, the child’s personal information until we receive this evidence of consent or authorization.

Notice to Authorized Representatives

Each agency, management company and/or individual agent and/or manager engaged by the agency or management company to act on behalf of the Talent (“Talent Representative”), and parents or legal guardians of Minors (collectively referred to as “Authorized Representative”), represent that the Authorized Representative is legally authorized to represent the Talent in connection with the Services, have obtained any required consent from the Talent, and will utilize all aspects of the applicable Services on behalf of the Talent in accordance this Privacy Policy. Authorized Representatives agree to stop using the Services immediately when such authority or consent from Talent is no longer effective.

We are not obligated but reserve the right at any time to require evidence of an Authorized Representative’s authority to enter into this Privacy Policy and act on behalf of Talent in connection with the applicable Services, including consent of Talent to share personal information on their behalf. If we become aware that someone other than an Authorized Representative has established, edited or otherwise modified in any way an Account Profile or Profile of a Talent, we will take steps to terminate the account and remove any corresponding information within our control. Authorized Representatives are solely responsible for their acts or omissions in connection with the Services and indemnify CN for any claims or liabilities of any kind for their unauthorized or unlawful acts.

3. INFORMATION WE COLLECT

Registering for an Account

You can browse our web or mobile sites without creating an account or telling us who you are or revealing any personal information about yourself. However, in order to create an account on the Services, you (or your Authorized Representative) will be asked to provide us with personal information including your first and last name, email address, username, and password. If you choose to purchase any of our fee-based Services, you will also be asked to provide credit card information. You must also agree to our Terms of Use and this Privacy Policy. There are several types of accounts that can be created:

Personal Account

A talent account that is not linked to a CN registered talent agency or manager.

Personal Account with Manager

A talent account that is linked to a CN registered manager but is not linked to a CN registered agency.

Represented Account

A talent account that is linked to a CN registered talent agency but is not linked to a CN registered manager.

Represented Account with Manager

A talent account that is linked to both a CN registered talent agency and CN registered manager. Note: A talent account can only be linked to one agency and/or manager at a time.

Filling Out Your Profile

Each member (or Authorized Representative) will automatically begin to enter basic profile information upon account registration, which will include first and last name, email address, username, and a password. You will be guided to supplement your profile information to include information such as sizes and attributes, representation, union affiliations, professional experience, training, and special skills (“Account Profile”). Certain Account Profile information, including some that is required, is automatically pulled from and displayed in your online Profile. Please do not include information on your Profile that you do not wish others to see. Keep in mind that providing additional information to your Account Profile or Profile can create a better user experience because Industry Professionals have more information about you when casting, searching for talent, etc. Please be aware that the information in your Account Profile may be accessed and modified by you and your Authorized Representative.

Filling Out Your Online Profile

Every account includes an online Profile, which you can choose to display in “Actor Profile” (default) or “Model-Card” format (collectively “Profile”) during the Account Profile completion process. After that, please contact us or your Talent Representative to change the display format selected. The following information, including some information that is required, is automatically pulled from your Account Profile and displayed on your Profile. You may also add other information directly on your Profile without it appearing in your Account Profile, such as credits. Do not add information to your Profile that you do not want publicly available.

Profile information includes:

  • Stage Name
  • Union Affiliation
  • Photos, videos and audio files
  • Working location
  • Attributes
  • Sizes
  • Other Representation
  • Skills
  • Resume uploaded
  • Contact Information: Contact information displayed on your Profile changes based on your member account type as follows

Personal Account

If entered, your Casting Billboard Contact Information Phone 1 and Phone 2 will automatically display as your contact information.

Personal Account with Manager

Your manager’s name and phone number, as registered with CN, will automatically display as your contact information.

Represented Account (with or without a manager)

Your agency’s name and phone number, as registered with CN, will automatically display as your contact information.

Promotions and Surveys

If you participate in a promotion, the information collected may be used as set forth in the official rules to notify the winners, award prizes and file winners’ information as required by law. If you participate in a survey, the information we collect from you may be used for the purposes of the survey. We may also ask for your consent to contact you or use feedback provided such as for testimonials and other marketing purposes. Participation in a promotion or survey is voluntary.

Mobile Device Information

If you access our Services through a mobile device, we may collect additional information from you such as your unique device identifier, IP address, language, device’s operating system, and regional location. We may use this data internally or in conjunction with our third-party service providers or platforms to customize your experience and provide offers that may be relevant to you. Depending on the platform you use to access our Services (e.g., iOS, Android, or Windows Phone), you may be able to control whether we collect location data by adjusting the privacy settings on your wireless device. Please be advised that some features will not be available if you choose to disable the collection of location data. Information obtained from your mobile device in connection with any text or push notification services may include your cell phone number, your carrier’s name, the date, time and content of your messages and other information you provide to us as part of these Services.

4. INFORMATION COLLECTED THROUGH TRACKING TECHNOLOGIES

Third-Party Tracking and Usage Data

We and our third-party analytics providers may use a variety of tracking technologies that automatically or passively collect certain information described in this Privacy Policy from your computer, mobile, or other access device whenever you visit or interact with the Services or our advertising (“Usage Data”). Usage Data may be collected from the devices you use to access our Services for a variety of reasons including system administration, to prevent fraudulent activity or improve security, to assess the performance of our Services, and to tell us, for example, the website you were visiting before you came to the Services and the website you visit after you leave the Services, whether you have visited the Services before or if you are a new visitor and to help us identify the features in which you may have the greatest interest. Keep in mind that certain features of our Services are available only through the use of tracking technologies, and disabling them may impact the functionality of our Services. We may combine the information collected from you with other information collected through tracking technology. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of our Site may not operate correctly. For more information, see www.allaboutcookies.org.

Third Party Providers of Analytics Tools

The following is a non-exclusive list of third parties we have chosen to provide us information, reports, and analysis on the usage and browsing patterns of users of the Services. Included are links to their privacy policies and, if applicable, opt-out options to enable you to opt-out of their respective programs.

Google Analytics Privacy Policy

Heap Privacy Policy

Braze Privacy Policy

Meta Privacy Policy

TikTok Privacy Policy

Interacting with or Viewing Third-Party Content or Advertisements

Our Services may also contain third-party advertising, links, widgets, or similar code linking to external third-party websites, services or products that we do not control. Therefore, they are not subject to this Privacy Policy. We recommend that you check the privacy policies of those third-party sites or services to determine how the proprietors will use your personal information. For example, when you load a page on our Services that has a social plug-in from a third-party site or service such as a Like or Send button, or interact with a third-party ad or link on our Services, you are also loading content from that third-party site. That site may request cookies or use tracking technology. These third parties may use personal information collected from your device to serve you targeted advertising or content. These interactions are subject to the privacy policy of the third-party advertiser. If you would like information about targeted interest-based advertising and your choices not to accept cookies used to track your activities, go to www.optout.aboutads.info or www.networkadvertising.org/choices.

In Canada, please visit: http://youradchoices.ca/choices/

In the EU, please visit: http://www.youronlinechoices.eu/

EXAMPLES OF TRACKING TOOLS

Cookies

A cookie is a data file placed on a device when the device is used to visit the Services. We use cookies to collect information for record-keeping purposes and to make it easier to navigate the Services. Cookies are stored on users’ hard drives. We use both “session ID cookies” and “persistent cookies.” Session ID cookies are used to store information while a user is logged into the Services and expire when the user closes his/her browser. Persistent cookies are used to make tasks like logging into the Services easier for returning users by remembering a user’s login information. Persistent cookies stay on a user’s hard drive from one session to the next. Cookies may be used for many purposes including, without limitation, remembering you and your preferences and tracking your visits to our web pages. You can choose to have your computer warn you each time a persistent or session ID cookie is being sent, or you can choose to turn off such cookies through your browser settings. Every browser is a little different, so refer to your browser’s Help menu for the correct way to modify your cookies. However, cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please click here. If you choose to disable cookies on your device, some features of the Services may not function properly.

Web Beacons/GIFS

Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our web pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes including, without limitation, to count visitors to our Services, to monitor how users navigate the Services, to count how many sent emails were actually opened, or to count how many particular articles or links were actually viewed.

Embedded Scripts

An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code downloads temporarily onto the device you use to access Services from our web server or third-party service provider. It is active only while you are connected to the Services, and is deactivated or deleted after that.

HTML5

We may use HTML5 in some of our Services, including in our mobile website. HTML5 has browser web storage that does not rely on traditional browser cookies. Like Flash cookies, HTML5 cookies are not stored in a browser “cookies” file and, like Flash cookies, can be used to track users across websites. To our knowledge, there is currently no known way for a user of a mobile device to remove HTML5 tracking and storage.

E-tags, Cache Browsers, and Web Logs

Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) and device identifier to improve security, analyze trends, and administer the Services. We may track your movement within the Services, the pages from which you were referred, access times, and browser types. This information may include the browser you are using, the Internet address from which you linked to our Services, the operating system of your computer, the unique IP address of the computer or device identifier of the mobile device that you used to access our Services, and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness, usage, and popularity of our Services, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use individual information we collect through web logs to send you targeted offers and other communications.

5. HOW WE USE AND SHARE YOUR INFORMATION

How We Process Database Information About You

The Services are designed for networking, which enables Industry Professionals to search for you, view your Profile, and contact you or your Authorized Representative. For example, personal information on your Profile may be visible to casting directors who are searching the database for new Talent or Talent Representatives who are searching for their own Talent accounts. Please remember that any information you disclose on your Profile may be accessed, used, and stored by Industry Professionals, and redistributed to others in any manner. We attempt to limit access to our searchable database to legitimate Industry Professionals, but we do not do background checks of our members and cannot guarantee who might gain access to the Services. Nor do we have control over how those users may use your personal information. Therefore, there is no expectation of privacy when posting, or otherwise participating in the Services. You expressly and voluntarily accept and agree to the processing of the information as set forth in this Privacy Policy. If at any time you do not agree to the terms of this Privacy Policy, you must cancel your account by following the instructions in Section 7, Choice and Opt-outs. We have the right, but not the obligation, to monitor any activity and content associated with the database or other Services. We reserve the right to take action in connection with any content or action we deem to be inappropriate. Please review our Terms for more information regarding your appropriate use of the Services. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to notifications about our Services and other communications (including important news that could affect your relationship with us) and communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent.
  • For legal purposes: We may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations, and to respond to governmental or regulatory requests or subpoenas or for litigation purposes.
  • For our legitimate business interests and those of a third party: We may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations.
  • For our business purposes: We may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business.
  • For other purposes: Subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

Information Posted Through the Services

The Services offer you the opportunity to communicate with Industry Professionals for you and Industry Professionals to share Profiles and other content. For example, if an Industry Professional posts an audition video in which you appear on the Services, it may be viewed by users of the Services and forwarded to others outside the Services. We have no control over what others may post or how those users may use the information. Therefore, you should exercise caution and discretion when using our Services or allowing your Authorized Representative to participate on your behalf.

Personalized URL Link to Your Online Profile

Your online Profile is accessible by members and third parties outside of the Services with whom you have shared the link and web search engines, which are outside of our control.

Talent Scout®

You may opt-in to make your Profile visible to agents and managers searching the CN database for Talent to represent (this functionality is known as “Talent Scout®”). Talent Scout® is not available on accounts already linked to a talent agency. To opt-in to Talent Scout®, click on “Representation” under your Profile preferences and select the type(s) of representation you are seeking. To opt-out of Talent Scout®, change your Talent Scout® preference to “Not Seeking Representation.” CN has no control over how those with access to your Profile use your information. This feature’s availability may be dependent upon your subscription plan.

Casting Billboard®

If you sign up for Casting Billboard®, you will be able to submit your Profile to a wide variety of entertainment industry jobs. CN has no control over how those with access to your Profile or other information you post use your information. If you sign up for Casting Billboard®, you agree and opt-in to receive various communications including email notices and telephone calls from members who post on Casting Billboard® and access the information you submit on the roles you are interested in. This feature’s availability may be dependent upon your subscription plan.

Track submissions

Users can track submissions within the ‘Your Auditions’ feature. This allows you to monitor projects and media requests completed. This feature’s availability may be dependent upon your subscription plan.

Authorized Service Providers

We may share your information with authorized third parties such as our vendors who help with our business operations, including the storage and processing of information for the uses listed in this Privacy Policy and providing customer service (“Authorized Service Providers”). For example, financial information you provide will be disclosed to our payment processor to process credit card transactions. In this case, established third-party bank processing agents and distribution institutions handle these transactions. They receive the information needed to verify and authorize your credit card or other payment information to process your order. We may disclose information to third parties to verify the authenticity of any financial transaction involving our company or its affiliates or subsidiaries or to update your billing information. We do not store any credit, debit card or financial or bank account information we receive from our payment processor, except for the last four digits of your credit card, card type and billing address for verification purposes.

Co-branded Areas

Certain areas of our Services may be provided to you in association with third parties who provide us specialized content or offer products or services (“Co-Branded Areas”), which identify the third party. If you elect to interact with or register for the products and/or services provided in these Co-Branded Areas, you either will be providing the information you share to us and/or the third party, or we might be providing your personal information directly to the third party. Therefore, your personal information will be subject to this Privacy Policy as well as the privacy policy and practices of such third party. We are not responsible for the privacy practices of those third parties, and we suggest you review the respective privacy policies of those third parties to learn more about their privacy practices.

Sharing with Affiliates and Marketing Partners

We will use your personal information for marketing communications with your consent or where we otherwise have legitimate interests to send you these marketing communications. We may share your personal information and other information we collect from you with our affiliated companies and marketing partners to send you messages about new products, enhancements, special offers and other promotional messages. You may opt-out of receiving any promotional messages from our marketing partners or us by following the instructions in Section 7, Choice and Opt-Outs.

Connecting with Social Networks

When using our Services in connection with third-party social networking services such as Facebook, Twitter, Instagram, or Google+ (each and collectively, a “Social Network”), you may have the option to connect your Account or activity on our Services with your Social Network information and activity. If you choose to do this, we may import information from your Social Network account to your Account Profile on our Services. We only import the information you allow to be exported from the Social Network, which is controlled by your privacy settings on that Social Network (“Permitted Social Network Content”). The authentication of your Social Network login credentials is conducted solely by your Social Network. By connecting your Social Network account with our Services and authorizing us to have access to the information, you agree that we may collect, use, and store Permitted Social Network Content across all our Services and in accordance with this Privacy Policy. Any information or content you or other users post when participating in social networks, plug-ins or other services that link to our Services becomes public information and is subject to redistribution by third parties or us. Our Services may also provide the ability for you to make announcements regarding auditions or jobs, or invite people to join the Services via email, SMS, or social media platforms. Many of those communications will list your name and email address in the header of the message. Once you have connected with an individual, your contact information will be shared with that individual.

Aggregate and Analyze Information

We use aggregate information about our users and other non-personal information to analyze the Services and user behavior. We may combine or supplement the information you give us with information we collect from other sources and use it for any purpose disclosed in this Privacy Policy. For example, as permitted by law, we may collect demographic and other information that is publicly available. We also use this information to prepare aggregated reports, which we share with third parties. To learn about our third-party analytics providers’ privacy practices and opt-out options, if any, see Section 4, above.

Transactional Communications with You and Permitted Third Parties

We use your information to contact you and third parties on your behalf per your request or as otherwise permitted in this Privacy Policy, to send you information about your account or the Services, to respond to you, to provide Services requested by you, for the reasons we disclose to you at the time when we collect your information, or to contact you for purposes authorized or required by law. We may from time to time send you information via text or SMS messages about the Services to the phone number you provide. We do not send promotional messages via text or SMS without your express written consent.

Call recordings for training and quality purposes

When communicating with you via telephone, calls may be recorded for training and quality purposes and stored in accordance with our retention policy. We will inform you when a call is being recorded for these purposes.

Mobile/Location Data

When you access the Services on a mobile device, we may use the information collected for any purpose outlined in this Privacy Policy. For example, we may use location information to provide you with location-based services, such as locally based search results, the ability to connect with users of our Services in your area and other personalized content.

Push Notifications

Our application Services may include a function that allows us to use push notifications to send you updates, communications, and other messages about the Services. We do not send promotional messages about other products or services through these push notifications. Typically, you can control push notifications through the settings and/or privacy functions on your mobile device.

Legal Matters; Safety

We may, without your consent, access and disclose your information, any communications sent or received by you, and any other information that we may have about you or your account as may be permitted or required by law or by any government regulatory authority, or to prevent or investigate suspected fraud, violations of our Terms, or activity that appears to us to be illegal or may expose us to legal liability. Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms. Additionally, we may disclose your information in situations that we believe may involve potential threats to the physical safety of any person or property.

Sale or Transfer of Business or Assets

Our users’ personal information may be one of the assets sold, transferred, or merged if CN or an affiliated company, brand or business is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership. We may also disclose information about our users in connection with a commercial transaction where we, or any one of our businesses, is seeking financing, investment, support or funding.

6. ACCESSING AND CHANGING YOUR PERSONAL INFORMATION

Updating/Changing Your Account Profile Information

Registered members can review and change personal information at any time by logging into their account and clicking on the Profile tab. Date of birth may be changed only by contacting us through our online form. Information updated in your Account Profile will automatically update the same information on your Profile. If for any reason you are concerned that any personal information you provided to us is not correct and you cannot change it by accessing your Account Profile or Profile, please contact us through our online form. You should promptly update your personal information if it changes or becomes inaccurate. A Talent Representative may update and change an Account Profile or Profile of a Talent it represents in the same manner as the Talent, except that a Talent Representative may not modify any of Talent’s billing information, login information, email address or date of birth.

7. CHOICE AND OPT-OUTS

Information Sharing with Others

As outlined in Section 5, How We Use and Share Your Information, Profiles are subject to redistribution by Industry Professionals that have access to the information. We have no control over how Industry Professionals may use the Profile or any of the information contained in it. If you do not want your information to be subject to public distribution prospectively, you must cancel your account. Please be aware that any information posted prior to deactivation or cancellation may become public information and we cannot guarantee its removal from our and third-party computer systems. We do not control or assume any responsibility for the information you provide in connection with the Services.

Changing Your Linked Talent Representative

If you would like us to link your account to a Talent Representative different from the one your account is currently linked to, please contact us at https://support.castingnetworks.com/hc/en-us/requests/new. You must provide the following information:

  • Your name and phone number
  • The Talent Representative you are moving from
  • The Talent Representative you are moving to

We are unable to change your linked Talent Representative over the phone.

Canceling Your Account

You can cancel your Membership at any point during your subscription term by contacting us at https://support.castingnetworks.com/hc/en-us/requests/new. We will cancel your account as soon as possible after resolving any outstanding account issues and in accordance with applicable law.

When your account is canceled:

  • You are no longer searchable by Industry Professionals. However, your Profile and any other personal information that you or your Talent Representative previously submitted on casting director projects remains accessible to those casting directors and their clients.
  • Your Profile is no longer accessible to you or your Talent Representative.
  • Your Profile is no longer accessible to third parties outside of the services.

After canceling your account, we will retain logs and information about you for the purposes set forth in this Privacy Policy. If you cancel your account, you will not be able to access any of your personal information on our Services.

Transactional Messages

While you are an active member, you may not opt-out of transactional messages regarding your registered account and transactions; however, you may opt-out of receiving such messages via text or SMS. To opt-out of receiving transactional text messages, log into your account, click on Profile and, under the “Text Messages” section, uncheck those texts you no longer wish to receive.

Opting Out of Promotional Messages

Promotional Messages From Us

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may choose to send promotional email messages to you. Where required under applicable law, we will only send you marketing emails where you consent to receive such communications from us. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Promotional Messages From Our Marketing Partners

With your consent where required by law, we may also allow our trusted marketing partners to send marketing emails to you. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Timing and Third Parties

We will endeavor to comply with your requests as soon as reasonably possible, but changes requested of us may not be effective immediately. We are not responsible, unless required by law, to inform third parties with whom we have already shared your information of any changes requested pursuant to this section. Nor are we responsible for removing information or causing information to be removed from the databases or records of such entities.

8. IMPORTANT DISCLOSURES

Security

CN uses a third party to process its credit card payment transactions. When you place an order for a paid service at CN, your credit card information is protected through the use of encryption, such as the Secure Socket Layer (“SSL”) protocol. We also implement security measures to protect against the loss, misuse and alteration of the information under our control. However, no security system is 100% secure. Accordingly, we cannot guarantee the security of any information provided to us in connection with the information that we collect.

Your California Privacy Rights

California Civil Code Section 1798.83, known as the “Shine the Light” law, permits California residents to request and obtain a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. To make this request, or for other questions, please contact us as designated in Section 9, below. If you are a California resident, California law provides you with the following additional rights with respect to your personal information, subject to certain limitations:

  • The right to know what categories or specific pieces of personal information we have collected, used, disclosed and sold about you. To submit a request to know, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for access on your behalf.
  • The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for deletion on your behalf.

Contacting us via phone:

  • If you are based in the US, please call +1 (213) 616-9221
  • If you are based in Australia, please call +61 02 8061 6851
  • If you are based in the UK, please call +44 (0) 203 384 8536
  • If you are based in Canada, please call +1 (236) 317 1428

When you exercise these rights and submit a request to us, we will verify your identity by asking you for your email address, telephone number, or other information about you. We also may use a third party verification provider to verify your identity. For the 12-month period prior to the date of this Privacy Policy, CN has not sold any personal information about California residents; nor does it have any plans to do so in the future.

Your European Privacy Rights

The European Data Privacy Laws give you certain additional rights regarding information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it be deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access, and we will inform you of these if applicable.

Storage and Retention

Personally identifiable and other information that you provide to us in the course of participating in the Services may be gathered and stored in one or more of our corporate databases. We may retain information from canceled accounts to comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms, or take other actions permitted by law. We may also retain information to prevent re- registration in the event that your account has been suspended or terminated or to create an archival copy of your information, which might be used by us for recordkeeping and internal purposes. We will retain your information for the period of time necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and applicable legal requirements.

Jurisdiction and Cross-Border Issues

Our Services are available in the United States and intended for use by account holders located in the United States only. We do not represent or warrant that our Services are appropriate or available for use in any particular jurisdiction. Those who choose to access the Services do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit access to our Services, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. By using our Services and submitting any personal information, you consent to the transfer of personal information to other countries, which may provide a level of data security different from your country of residence. You are also consenting to the application of United States law in all matters concerning the Services. In accordance with the European Data Privacy Laws, the personal information that we collect from you may be transferred to, and stored at, a destination outside the UK/European Economic Area (“EEA”) and processed by our staff or suppliers operating in the United States and India, both of which have less stringent data protection laws compared to the UK/EEA. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services including photo processing. By submitting your personal data, you agree to this transfer, storing or processing of your personal information. Where appropriate, we use the standard contractual clauses in the form approved by the European Commission to protect your personal information when it is transferred outside the UK/EEA.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Services.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. You agree that we may notify you about material changes in the way we treat personal information by posting a revised Privacy Policy on the Services via a link, with the “Effective Date” posted at the top of the Policy. You should check the Services frequently for updates. By accessing the Services after the Effective Date, you are deemed to consent to our then-current Privacy Policy.

9. CONTACTING US

If you have any questions about this Privacy Policy or the practices of CN, or to exercise privacy rights in your territory, please contact us by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste.1800, Los Angeles, CA 90010, USA. If you wish to complain about the handling of your personal information outside of the organization, you have the right to raise a complaint with our supervisory authority, the UK Information Commissioner’s Office.

Copyright ©2023 Casting Networks, LLC. All rights reserved.

Privacy Policy Highlights

These highlights detail important information regarding the collection, use, and sharing of information when you use the Services of Casting Networks, LLC. Please read our full Privacy Policy for details and defined terms.

Personal Information Collected

Our Services include networking and database services. We collect and use your personal information and the personal information of the Talent in the course of providing our Services. “Personal Information” is information relating to a person who is identified in that data or who is, together with other data, identifiable. This may include name, title, occupation, postal or physical address, telephone number, e-mail address, government identifiers, and other information required to carry out a transaction, provide a service or deliver a product you have requested. You understand that by using our Services you are choosing to provide personal and/or sensitive/special categories of information about yourself and your work experience and that personal information you provide may be included in your posted Profile. We may also collect information about you from third-party service providers and the social networks you connect to. The sources of the personal information we collect are you, and other third-parties engaged by you, and public sources such as social media. More Info

Tracking Technologies (Cookies, etc.)

We use tracking technologies to automatically collect information from you on our Services relating to your use of our Services. If you access our Services through a mobile device, we might also collect additional information such as a unique device identifier and location information. When you use our Services, other parties such as third-party advertising partners and analytics providers may also collect information about your online activity. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer.

However, if you choose to block or delete cookies, certain features of our Services may not operate correctly. For more information, see www.allaboutcookies.orgMore Info

Use and Sharing of Information

We use your personal information to provide our Services to you and to manage and operate our website. We may transfer such Personal Information to our parent company in the US and to third-parties engaged by us in the US or other jurisdictions outside Europe/the UK (if you are based in Europe/the UK) or otherwise outside your country of residence where data protection laws may be of a lower standard compared to your own country’s data protection laws. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to: notifications about our Services and other communications (including important news that could affect your relationship with us), communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent;
  • for legal purposes: we may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations and to respond to governmental or regulatory requests or subpoenas or for litigation purposes;
  • for our legitimate business interests and those of a third party: we may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations;
  • for our business purposes: we may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business;
  • for other purposes: subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

We may use and share information we collect from you to operate, improve, and personalize our Services. Your personal information may also be shared with marketing partners, affiliated companies, our service providers, mobile carriers, social networks, legal and law enforcement, and others if there is a change of control. Certain personal information entered in your Account Profile is automatically pulled from and displayed on your Profile. More Info

Your European Privacy Rights

The European Data Privacy Laws give you the right to access information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it is deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access and we will inform you of these if applicable.

Your California Privacy Rights

If you are a California resident, you have additional rights. More Info

Your Choices and Opt-Out

Due to the nature of our Services, you have limited choices for restricting access to your personal information posted on your Profile. You may decline to provide us with personal information but this may limit or prevent you from setting up an account and participating in the Services. If you want to update your personal information or no longer want our Services, you may access your account and make the changes desired or you may contact us through our online form. You may opt-out of receiving promotional communications from us. More Info

Arbitration

Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms of Use.

Changes to this Privacy Policy

Your notification that changes to this Privacy Policy have been made will be conveyed by our posting a new “Effective Date” on the Privacy Policy. More Info

Contact Us

Questions about our Privacy Policy or about our handling of your information may be submitted via our online formMore Info

Effective Date: December 13, 2023

CASTING NETWORKS PRIVACY POLICY

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING OUR SERVICES. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES. Casting Networks, LLC (“CN,” “we,” “our” or “us”) provides a range of content hosting, database and communication services to actors, models, dancers, voice-over actors and other artists (collectively, “Talent”) and connects Talent with agents and managers, casting directors, and others involved in motion picture, theatrical, radio, television and other entertainment enterprises (collectively, “Industry Professionals”). AS A RESULT OF THE TYPE OF NETWORKING SERVICES WE PROVIDE, YOU SHOULD NOT EXPECT THAT THE INFORMATION YOU PROVIDE WHEN USING OUR SERVICES WILL REMAIN PRIVATE. By accessing and using our Services, you are accepting the terms of this privacy policy (“Privacy Policy”) which govern our use of your information and our Terms of Use (“Terms”) located here, which govern your use of our Services and are incorporated by reference into this Privacy Policy.

1. ACCEPTANCE OF POLICY

This Privacy Policy details important information regarding the collection, use, and protection of information collected on our websites, mobile websites, mobile applications, and services that link to this Privacy Policy, or when you interact with CN by any method of communication such as email, telephone, SMS, or in person in connection with the Services (collectively, “Services”). CN provides this Privacy Policy to help you make an informed decision about
whether to use the Services and the choices we offer to manage the information we collect. Each time you use the Services, you are agreeing to this Privacy Policy. We will update this Privacy Policy with a new Effective Date to reflect changes in our collection and handling of personal information, which take effect immediately upon posting.

2. SPECIAL NOTICES

YOU UNDERSTAND THAT BY USING OUR SERVICES YOU ARE AFFIRMATIVELY AND VOLUNTARILY CHOOSING TO PROVIDE PERSONAL AND/OR SENSITIVE INFORMATION ABOUT YOURSELF AND YOUR WORK EXPERIENCE AND THAT CERTAIN PERSONAL INFORMATION MAY BE INCLUDED IN YOUR PROFILE (AS DEFINED IN SECTION 3 BELOW). YOUR PROFILE IS SEARCHABLE ON THE SERVICES BY REGISTERED CASTING DIRECTORS, YOUR AUTHORIZED REPRESENTATIVES AND, REGISTERED TALENT AGENTS AND MANAGERS (COLLECTIVELY, “INDUSTRY PROFESSIONALS”). YOUR PROFILE MAY BE MADE AVAILABLE OUTSIDE THE SERVICE BY YOU, YOUR AUTHORIZED REPRESENTATIVE, OR INDUSTRY PROFESSIONALS ELECTRONICALLY BY EMAIL OR BY SHARING THE URL OF THE PAGE ON WHICH YOUR PROFILE IS POSTED, OR FOUND BY WEB SEARCH ENGINES, WHICH ARE OUTSIDE OF OUR CONTROL. ONCE YOUR PROFILE IS SHARED OR ACCESSIBLE VIA A SEARCH ENGINE, IT IS SUBJECT TO REDISTRIBUTION BY ANY THIRD PARTY THAT HAS ACCESS TO THE INFORMATION AND WE HAVE NO CONTROL OVER HOW OTHERS MAY USE YOUR PROFILE OR THE INFORMATION CONTAINED IN IT. YOU ACKNOWLEDGE THAT YOU ARE AWARE OF ANY AND ALL RISKS INHERENT IN POSTING AND SHARING YOUR PROFILE AS DESCRIBED AND BY DOING SO YOU ARE WILLING TO ASSUME THESE RISKS.

Authorized Representatives’ Access to Our Services

IF YOU HAVE AN AUTHORIZED REPRESENTATIVE (DEFINED BELOW), YOU UNDERSTAND THAT YOUR AUTHORIZED REPRESENTATIVE HAS THE ABILITY TO CREATE AN ACCOUNT FOR YOU AND FULL ACCESS TO VIEW AND EDIT YOUR ACCOUNT PROFILE (AS DEFINED IN SECTION 3 BELOW) INFORMATION, SOME OF WHICH WILL BE UPLOADED INTO YOUR PROFILE. IF AN AUTHORIZED REPRESENTATIVE NO LONGER HAS THE AUTHORITY TO ACT ON YOUR BEHALF, IT IS YOUR RESPONSIBILITY TO NOTIFY US TO UNLINK YOUR ACCOUNT AND/OR LINK YOUR ACCOUNT TO ANOTHER AUTHORIZED REPRESENTATIVE. PLEASE NOTE THAT WE DO NOT TAKE STEPS TO CONFIRM IN ANY WAY THAT AN AUTHORIZED REPRESENTATIVE HAS OBTAINED YOUR PERMISSION PRIOR TO USING OUR SERVICES. CN HAS NO LIABILITY OR RESPONSIBILITY FOR THE ACTS OR OMISSIONS OF TALENT’S AUTHORIZED REPRESENTATIVE OR PURPORTED AUTHORIZED REPRESENTATIVE.

Notice About Minors

The Services are directed to a general audience; they are not directed to children under the age of 13. We restrict registration for all our Services to individuals age 18 and above (or the age of majority, as determined by the laws of the state in which you reside, whichever is older). If you are under 18 years old (“Minor”), you must have an Authorized Representative register on your behalf. Only Authorized Representatives may create accounts, maintain Account Profiles, and utilize the Services on behalf of Minors. We do not knowingly collect personal information from individuals under 18 years of age. If you become aware that anyone under 18 has provided us with personal information, please contact us as set forth in Section 9, Contacting Us. If we obtain actual knowledge that we have received information from someone under 18, we will take steps to block that child from accessing our Services and remove that user’s personal information from our systems. Under applicable European Data Privacy Laws, children ages 13 to 16 may provide valid consent to process their personal information. Where consent is required under such European Data Privacy Laws, you have the obligation to provide to us evidence of such consent or, as required under the European Data Privacy Laws, the authorization of the holder of parental responsibility for the child. We may refuse to process, or to continue to process, the child’s personal information until we receive this evidence of consent or authorization.

Notice to Authorized Representatives

Each agency, management company and/or individual agent and/or manager engaged by the agency or management company to act on behalf of the Talent (“Talent Representative”), and parents or legal guardians of Minors (collectively referred to as “Authorized Representative”), represent that the Authorized Representative is legally authorized to represent the Talent in connection with the Services, have obtained any required consent from the Talent, and will utilize all aspects of the applicable Services on behalf of the Talent in accordance this Privacy Policy. Authorized Representatives agree to stop using the Services immediately when such authority or consent from Talent is no longer effective.

We are not obligated but reserve the right at any time to require evidence of an Authorized Representative’s authority to enter into this Privacy Policy and act on behalf of Talent in connection with the applicable Services, including consent of Talent to share personal information on their behalf. If we become aware that someone other than an Authorized Representative has established, edited or otherwise modified in any way an Account Profile or Profile of a Talent, we will take steps to terminate the account and remove any corresponding information within our control. Authorized Representatives are solely responsible for their acts or omissions in connection with the Services and indemnify CN for any claims or liabilities of any kind for their unauthorized or unlawful acts.

3. INFORMATION WE COLLECT

Registering for an Account

You can browse our web or mobile sites without creating an account or telling us who you are or revealing any personal information about yourself. However, in order to create an account on the Services, you (or your Authorized Representative) will be asked to provide us with personal information including your first and last name, email address, username, and password. If you choose to purchase any of our fee-based Services, you will also be asked to provide credit card information. You must also agree to our Terms of Use and this Privacy Policy. There are several types of accounts that can be created:

Personal Account

A talent account that is not linked to a CN registered talent agency or manager.

Personal Account with Manager

A talent account that is linked to a CN registered manager but is not linked to a CN registered agency.

Represented Account

A talent account that is linked to a CN registered talent agency but is not linked to a CN registered manager.

Represented Account with Manager

A talent account that is linked to both a CN registered talent agency and CN registered manager. Note: A talent account can only be linked to one agency and/or manager at a time.

Filling Out Your Profile

Each member (or Authorized Representative) will automatically begin to enter basic profile information upon account registration, which will include first and last name, email address, username, and a password. You will be guided to supplement your profile information to include information such as sizes and attributes, representation, union affiliations, professional experience, training, and special skills (“Account Profile”). Certain Account Profile information, including some that is required, is automatically pulled from and displayed in your online Profile. Please do not include information on your Profile that you do not wish others to see. Keep in mind that providing additional information to your Account Profile or Profile can create a better user experience because Industry Professionals have more information about you when casting, searching for talent, etc. Please be aware that the information in your Account Profile may be accessed and modified by you and your Authorized Representative.

Filling Out Your Online Profile

Every account includes an online Profile, which you can choose to display in “Actor Profile” (default) or “Model-Card” format (collectively “Profile”) during the Account Profile completion process. After that, please contact us or your Talent Representative to change the display format selected. The following information, including some information that is required, is automatically pulled from your Account Profile and displayed on your Profile. You may also add other information directly on your Profile without it appearing in your Account Profile, such as credits. Do not add information to your Profile that you do not want publicly available.

Profile information includes:

  • Stage Name
  • Union Affiliation
  • Photos, videos and audio files
  • Working location
  • Attributes
  • Sizes
  • Other Representation
  • Skills
  • Resume uploaded
  • Contact Information: Contact information displayed on your Profile changes based on your member account type as follows

Personal Account

If entered, your Casting Billboard Contact Information Phone 1 and Phone 2 will automatically display as your contact information.

Personal Account with Manager

Your manager’s name and phone number, as registered with CN, will automatically display as your contact information.

Represented Account (with or without a manager)

Your agency’s name and phone number, as registered with CN, will automatically display as your contact information.

Promotions and Surveys

If you participate in a promotion, the information collected may be used as set forth in the official rules to notify the winners, award prizes and file winners’ information as required by law. If you participate in a survey, the information we collect from you may be used for the purposes of the survey. We may also ask for your consent to contact you or use feedback provided such as for testimonials and other marketing purposes. Participation in a promotion or survey is voluntary.

Mobile Device Information

If you access our Services through a mobile device, we may collect additional information from you such as your unique device identifier, IP address, language, device’s operating system, and regional location. We may use this data internally or in conjunction with our third-party service providers or platforms to customize your experience and provide offers that may be relevant to you. Depending on the platform you use to access our Services (e.g., iOS, Android, or Windows Phone), you may be able to control whether we collect location data by adjusting the privacy settings on your wireless device. Please be advised that some features will not be available if you choose to disable the collection of location data. Information obtained from your mobile device in connection with any text or push notification services may include your cell phone number, your carrier’s name, the date, time and content of your messages and other information you provide to us as part of these Services.

4. INFORMATION COLLECTED THROUGH TRACKING TECHNOLOGIES

Third-Party Tracking and Usage Data

We and our third-party analytics providers may use a variety of tracking technologies that automatically or passively collect certain information described in this Privacy Policy from your computer, mobile, or other access device whenever you visit or interact with the Services or our advertising (“Usage Data”). Usage Data may be collected from the devices you use to access our Services for a variety of reasons including system administration, to prevent fraudulent activity or improve security, to assess the performance of our Services, and to tell us, for example, the website you were visiting before you came to the Services and the website you visit after you leave the Services, whether you have visited the Services before or if you are a new visitor and to help us identify the features in which you may have the greatest interest. Keep in mind that certain features of our Services are available only through the use of tracking technologies, and disabling them may impact the functionality of our Services. We may combine the information collected from you with other information collected through tracking technology. If you are concerned about having cookies on your computer, you can typically set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of our Site may not operate correctly. For more information, see www.allaboutcookies.org.

Third Party Providers of Analytics Tools

The following is a non-exclusive list of third parties we have chosen to provide us information, reports, and analysis on the usage and browsing patterns of users of the Services. Included are links to their privacy policies and, if applicable, opt-out options to enable you to opt-out of their respective programs.

Google Analytics Privacy Policy

Heap Privacy Policy

Braze Privacy Policy

Meta Privacy Policy

TikTok Privacy Policy

Interacting with or Viewing Third-Party Content or Advertisements

Our Services may also contain third-party advertising, links, widgets, or similar code linking to external third-party websites, services or products that we do not control. Therefore, they are not subject to this Privacy Policy. We recommend that you check the privacy policies of those third-party sites or services to determine how the proprietors will use your personal information. For example, when you load a page on our Services that has a social plug-in from a third-party site or service such as a Like or Send button, or interact with a third-party ad or link on our Services, you are also loading content from that third-party site. That site may request cookies or use tracking technology. These third parties may use personal information collected from your device to serve you targeted advertising or content. These interactions are subject to the privacy policy of the third-party advertiser. If you would like information about targeted interest-based advertising and your choices not to accept cookies used to track your activities, go to www.optout.aboutads.info or www.networkadvertising.org/choices.

In Canada, please visit: http://youradchoices.ca/choices/

In the EU, please visit: http://www.youronlinechoices.eu/

EXAMPLES OF TRACKING TOOLS

Cookies

A cookie is a data file placed on a device when the device is used to visit the Services. We use cookies to collect information for record-keeping purposes and to make it easier to navigate the Services. Cookies are stored on users’ hard drives. We use both “session ID cookies” and “persistent cookies.” Session ID cookies are used to store information while a user is logged into the Services and expire when the user closes his/her browser. Persistent cookies are used to make tasks like logging into the Services easier for returning users by remembering a user’s login information. Persistent cookies stay on a user’s hard drive from one session to the next. Cookies may be used for many purposes including, without limitation, remembering you and your preferences and tracking your visits to our web pages. You can choose to have your computer warn you each time a persistent or session ID cookie is being sent, or you can choose to turn off such cookies through your browser settings. Every browser is a little different, so refer to your browser’s Help menu for the correct way to modify your cookies. However, cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please click here. If you choose to disable cookies on your device, some features of the Services may not function properly.

Web Beacons/GIFS

Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our web pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes including, without limitation, to count visitors to our Services, to monitor how users navigate the Services, to count how many sent emails were actually opened, or to count how many particular articles or links were actually viewed.

Embedded Scripts

An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code downloads temporarily onto the device you use to access Services from our web server or third-party service provider. It is active only while you are connected to the Services, and is deactivated or deleted after that.

HTML5

We may use HTML5 in some of our Services, including in our mobile website. HTML5 has browser web storage that does not rely on traditional browser cookies. Like Flash cookies, HTML5 cookies are not stored in a browser “cookies” file and, like Flash cookies, can be used to track users across websites. To our knowledge, there is currently no known way for a user of a mobile device to remove HTML5 tracking and storage.

E-tags, Cache Browsers, and Web Logs

Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) and device identifier to improve security, analyze trends, and administer the Services. We may track your movement within the Services, the pages from which you were referred, access times, and browser types. This information may include the browser you are using, the Internet address from which you linked to our Services, the operating system of your computer, the unique IP address of the computer or device identifier of the mobile device that you used to access our Services, and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness, usage, and popularity of our Services, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use individual information we collect through web logs to send you targeted offers and other communications.

5. HOW WE USE AND SHARE YOUR INFORMATION

How We Process Database Information About You

The Services are designed for networking, which enables Industry Professionals to search for you, view your Profile, and contact you or your Authorized Representative. For example, personal information on your Profile may be visible to casting directors who are searching the database for new Talent or Talent Representatives who are searching for their own Talent accounts. Please remember that any information you disclose on your Profile may be accessed, used, and stored by Industry Professionals, and redistributed to others in any manner. We attempt to limit access to our searchable database to legitimate Industry Professionals, but we do not do background checks of our members and cannot guarantee who might gain access to the Services. Nor do we have control over how those users may use your personal information. Therefore, there is no expectation of privacy when posting, or otherwise participating in the Services. You expressly and voluntarily accept and agree to the processing of the information as set forth in this Privacy Policy. If at any time you do not agree to the terms of this Privacy Policy, you must cancel your account by following the instructions in Section 7, Choice and Opt-outs. We have the right, but not the obligation, to monitor any activity and content associated with the database or other Services. We reserve the right to take action in connection with any content or action we deem to be inappropriate. Please review our Terms for more information regarding your appropriate use of the Services. We use your personal information for the following key purposes:

  • To contact you: Subject to applicable law, we or our third-party service and business providers may send you communications. Such communications are designed to make your experience of our Services more efficient and may include, but are not limited to notifications about our Services and other communications (including important news that could affect your relationship with us) and communications about promotions and our mobile application features. Where required under applicable data privacy laws, we will not send you marketing communications without your prior consent.
  • For legal purposes: We may use and share personal information for legal purposes, including financial, regulatory, tax and other legal obligations, and to respond to governmental or regulatory requests or subpoenas or for litigation purposes.
  • For our legitimate business interests and those of a third party: We may use your personal information to manage our legal, regulatory, financial and business requirements, including obtaining legal advice, in the course of disputes and litigation, internal and/or regulatory investigations.
  • For our business purposes: We may use your personal information to help us efficiently operate the Services, to count and recognize visitors to the website, to enable certain features on the website and for other purposes related to managing our business.
  • For other purposes: Subject to applicable law, we may use your personal information for additional purposes in connection with the Services, where you have provided your prior consent.

Information Posted Through the Services

The Services offer you the opportunity to communicate with Industry Professionals for you and Industry Professionals to share Profiles and other content. For example, if an Industry Professional posts an audition video in which you appear on the Services, it may be viewed by users of the Services and forwarded to others outside the Services. We have no control over what others may post or how those users may use the information. Therefore, you should exercise caution and discretion when using our Services or allowing your Authorized Representative to participate on your behalf.

Personalized URL Link to Your Online Profile

Your online Profile is accessible by members and third parties outside of the Services with whom you have shared the link and web search engines, which are outside of our control.

Talent Scout®

You may opt-in to make your Profile visible to agents and managers searching the CN database for Talent to represent (this functionality is known as “Talent Scout®”). Talent Scout® is not available on accounts already linked to a talent agency. To opt-in to Talent Scout®, click on “Representation” under your Profile preferences and select the type(s) of representation you are seeking. To opt-out of Talent Scout®, change your Talent Scout® preference to “Not Seeking Representation.” CN has no control over how those with access to your Profile use your information. This feature’s availability may be dependent upon your subscription plan.

Casting Billboard®

If you sign up for Casting Billboard®, you will be able to submit your Profile to a wide variety of entertainment industry jobs. CN has no control over how those with access to your Profile or other information you post use your information. If you sign up for Casting Billboard®, you agree and opt-in to receive various communications including email notices and telephone calls from members who post on Casting Billboard® and access the information you submit on the roles you are interested in. This feature’s availability may be dependent upon your subscription plan.

Track submissions

Users can track submissions within the ‘Your Auditions’ feature. This allows you to monitor projects and media requests completed. This feature’s availability may be dependent upon your subscription plan.

Authorized Service Providers

We may share your information with authorized third parties such as our vendors who help with our business operations, including the storage and processing of information for the uses listed in this Privacy Policy and providing customer service (“Authorized Service Providers”). For example, financial information you provide will be disclosed to our payment processor to process credit card transactions. In this case, established third-party bank processing agents and distribution institutions handle these transactions. They receive the information needed to verify and authorize your credit card or other payment information to process your order. We may disclose information to third parties to verify the authenticity of any financial transaction involving our company or its affiliates or subsidiaries or to update your billing information. We do not store any credit, debit card or financial or bank account information we receive from our payment processor, except for the last four digits of your credit card, card type and billing address for verification purposes.

Co-branded Areas

Certain areas of our Services may be provided to you in association with third parties who provide us specialized content or offer products or services (“Co-Branded Areas”), which identify the third party. If you elect to interact with or register for the products and/or services provided in these Co-Branded Areas, you either will be providing the information you share to us and/or the third party, or we might be providing your personal information directly to the third party. Therefore, your personal information will be subject to this Privacy Policy as well as the privacy policy and practices of such third party. We are not responsible for the privacy practices of those third parties, and we suggest you review the respective privacy policies of those third parties to learn more about their privacy practices.

Sharing with Affiliates and Marketing Partners

We will use your personal information for marketing communications with your consent or where we otherwise have legitimate interests to send you these marketing communications. We may share your personal information and other information we collect from you with our affiliated companies and marketing partners to send you messages about new products, enhancements, special offers and other promotional messages. You may opt-out of receiving any promotional messages from our marketing partners or us by following the instructions in Section 7, Choice and Opt-Outs.

Connecting with Social Networks

When using our Services in connection with third-party social networking services such as Facebook, Twitter, Instagram, or Google+ (each and collectively, a “Social Network”), you may have the option to connect your Account or activity on our Services with your Social Network information and activity. If you choose to do this, we may import information from your Social Network account to your Account Profile on our Services. We only import the information you allow to be exported from the Social Network, which is controlled by your privacy settings on that Social Network (“Permitted Social Network Content”). The authentication of your Social Network login credentials is conducted solely by your Social Network. By connecting your Social Network account with our Services and authorizing us to have access to the information, you agree that we may collect, use, and store Permitted Social Network Content across all our Services and in accordance with this Privacy Policy. Any information or content you or other users post when participating in social networks, plug-ins or other services that link to our Services becomes public information and is subject to redistribution by third parties or us. Our Services may also provide the ability for you to make announcements regarding auditions or jobs, or invite people to join the Services via email, SMS, or social media platforms. Many of those communications will list your name and email address in the header of the message. Once you have connected with an individual, your contact information will be shared with that individual.

Aggregate and Analyze Information

We use aggregate information about our users and other non-personal information to analyze the Services and user behavior. We may combine or supplement the information you give us with information we collect from other sources and use it for any purpose disclosed in this Privacy Policy. For example, as permitted by law, we may collect demographic and other information that is publicly available. We also use this information to prepare aggregated reports, which we share with third parties. To learn about our third-party analytics providers’ privacy practices and opt-out options, if any, see Section 4, above.

Transactional Communications with You and Permitted Third Parties

We use your information to contact you and third parties on your behalf per your request or as otherwise permitted in this Privacy Policy, to send you information about your account or the Services, to respond to you, to provide Services requested by you, for the reasons we disclose to you at the time when we collect your information, or to contact you for purposes authorized or required by law. We may from time to time send you information via text or SMS messages about the Services to the phone number you provide. We do not send promotional messages via text or SMS without your express written consent.

Call recordings for training and quality purposes

When communicating with you via telephone, calls may be recorded for training and quality purposes and stored in accordance with our retention policy. We will inform you when a call is being recorded for these purposes.

Mobile/Location Data

When you access the Services on a mobile device, we may use the information collected for any purpose outlined in this Privacy Policy. For example, we may use location information to provide you with location-based services, such as locally based search results, the ability to connect with users of our Services in your area and other personalized content.

Push Notifications

Our application Services may include a function that allows us to use push notifications to send you updates, communications, and other messages about the Services. We do not send promotional messages about other products or services through these push notifications. Typically, you can control push notifications through the settings and/or privacy functions on your mobile device.

Legal Matters; Safety

We may, without your consent, access and disclose your information, any communications sent or received by you, and any other information that we may have about you or your account as may be permitted or required by law or by any government regulatory authority, or to prevent or investigate suspected fraud, violations of our Terms, or activity that appears to us to be illegal or may expose us to legal liability. Any disputes under this Privacy Policy will be resolved in accordance with the binding arbitration process outlined in the Terms. Additionally, we may disclose your information in situations that we believe may involve potential threats to the physical safety of any person or property.

Sale or Transfer of Business or Assets

Our users’ personal information may be one of the assets sold, transferred, or merged if CN or an affiliated company, brand or business is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership. We may also disclose information about our users in connection with a commercial transaction where we, or any one of our businesses, is seeking financing, investment, support or funding.

6. ACCESSING AND CHANGING YOUR PERSONAL INFORMATION

Updating/Changing Your Account Profile Information

Registered members can review and change personal information at any time by logging into their account and clicking on the Profile tab. Date of birth may be changed only by contacting us through our online form. Information updated in your Account Profile will automatically update the same information on your Profile. If for any reason you are concerned that any personal information you provided to us is not correct and you cannot change it by accessing your Account Profile or Profile, please contact us through our online form. You should promptly update your personal information if it changes or becomes inaccurate. A Talent Representative may update and change an Account Profile or Profile of a Talent it represents in the same manner as the Talent, except that a Talent Representative may not modify any of Talent’s billing information, login information, email address or date of birth.

7. CHOICE AND OPT-OUTS

Information Sharing with Others

As outlined in Section 5, How We Use and Share Your Information, Profiles are subject to redistribution by Industry Professionals that have access to the information. We have no control over how Industry Professionals may use the Profile or any of the information contained in it. If you do not want your information to be subject to public distribution prospectively, you must cancel your account. Please be aware that any information posted prior to deactivation or cancellation may become public information and we cannot guarantee its removal from our and third-party computer systems. We do not control or assume any responsibility for the information you provide in connection with the Services.

Changing Your Linked Talent Representative

If you would like us to link your account to a Talent Representative different from the one your account is currently linked to, please contact us at https://support.castingnetworks.com/hc/en-us/requests/new. You must provide the following information:

  • Your name and phone number
  • The Talent Representative you are moving from
  • The Talent Representative you are moving to

We are unable to change your linked Talent Representative over the phone.

Canceling Your Account

You can cancel your Membership at any point during your subscription term by contacting us at https://support.castingnetworks.com/hc/en-us/requests/new. We will cancel your account as soon as possible after resolving any outstanding account issues and in accordance with applicable law.

When your account is canceled:

  • You are no longer searchable by Industry Professionals. However, your Profile and any other personal information that you or your Talent Representative previously submitted on casting director projects remains accessible to those casting directors and their clients.
  • Your Profile is no longer accessible to you or your Talent Representative.
  • Your Profile is no longer accessible to third parties outside of the services.

After canceling your account, we will retain logs and information about you for the purposes set forth in this Privacy Policy. If you cancel your account, you will not be able to access any of your personal information on our Services.

Transactional Messages

While you are an active member, you may not opt-out of transactional messages regarding your registered account and transactions; however, you may opt-out of receiving such messages via text or SMS. To opt-out of receiving transactional text messages, log into your account, click on Profile and, under the “Text Messages” section, uncheck those texts you no longer wish to receive.

Opting Out of Promotional Messages

Promotional Messages From Us

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent. We may choose to send promotional email messages to you. Where required under applicable law, we will only send you marketing emails where you consent to receive such communications from us. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Promotional Messages From Our Marketing Partners

With your consent where required by law, we may also allow our trusted marketing partners to send marketing emails to you. Regardless of your location, if at any time you determine that you no longer wish to receive such messages, you may opt-out by clicking the unsubscribe link included at the bottom of each email we send. Opt-out requests may take up to 10 days to process.

Timing and Third Parties

We will endeavor to comply with your requests as soon as reasonably possible, but changes requested of us may not be effective immediately. We are not responsible, unless required by law, to inform third parties with whom we have already shared your information of any changes requested pursuant to this section. Nor are we responsible for removing information or causing information to be removed from the databases or records of such entities.

8. IMPORTANT DISCLOSURES

Security

CN uses a third party to process its credit card payment transactions. When you place an order for a paid service at CN, your credit card information is protected through the use of encryption, such as the Secure Socket Layer (“SSL”) protocol. We also implement security measures to protect against the loss, misuse and alteration of the information under our control. However, no security system is 100% secure. Accordingly, we cannot guarantee the security of any information provided to us in connection with the information that we collect.

Your California Privacy Rights

California Civil Code Section 1798.83, known as the “Shine the Light” law, permits California residents to request and obtain a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. To make this request, or for other questions, please contact us as designated in Section 9, below. If you are a California resident, California law provides you with the following additional rights with respect to your personal information, subject to certain limitations:

  • The right to know what categories or specific pieces of personal information we have collected, used, disclosed and sold about you. To submit a request to know, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for access on your behalf.
  • The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may contact us by phone using the contact details below, by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste. 1800, Los Angeles, CA 90010, USA. You also may designate an authorized agent to make a request for deletion on your behalf.

Contacting us via phone:

  • If you are based in the US, please call +1 (213) 616-9221
  • If you are based in Australia, please call +61 02 8061 6851
  • If you are based in the UK, please call +44 (0) 203 384 8536
  • If you are based in Canada, please call +1 (236) 317 1428

When you exercise these rights and submit a request to us, we will verify your identity by asking you for your email address, telephone number, or other information about you. We also may use a third party verification provider to verify your identity. For the 12-month period prior to the date of this Privacy Policy, CN has not sold any personal information about California residents; nor does it have any plans to do so in the future.

Your European Privacy Rights

The European Data Privacy Laws give you certain additional rights regarding information held about you. Your right of access can be exercised in accordance with the European Data Privacy Laws. If you would like to request a copy of your personal information being held by us, or request that it be deleted or to update and/or correct your personal information or request that we provide a copy to another data controller of your personal information that you have provided to us, please contact us. We will need enough information to ascertain your identity as well as the nature of your request. We will aim to respond to your request within one calendar month of receipt of the request. Where we were unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request. There are certain exemptions and restrictions of these rights under the European Data Privacy Laws that enable personal information to be retained, processed or withheld from access, and we will inform you of these if applicable.

Storage and Retention

Personally identifiable and other information that you provide to us in the course of participating in the Services may be gathered and stored in one or more of our corporate databases. We may retain information from canceled accounts to comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms, or take other actions permitted by law. We may also retain information to prevent re- registration in the event that your account has been suspended or terminated or to create an archival copy of your information, which might be used by us for recordkeeping and internal purposes. We will retain your information for the period of time necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law. To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and applicable legal requirements.

Jurisdiction and Cross-Border Issues

Our Services are available in the United States and intended for use by account holders located in the United States only. We do not represent or warrant that our Services are appropriate or available for use in any particular jurisdiction. Those who choose to access the Services do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. We may limit access to our Services, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. By using our Services and submitting any personal information, you consent to the transfer of personal information to other countries, which may provide a level of data security different from your country of residence. You are also consenting to the application of United States law in all matters concerning the Services. In accordance with the European Data Privacy Laws, the personal information that we collect from you may be transferred to, and stored at, a destination outside the UK/European Economic Area (“EEA”) and processed by our staff or suppliers operating in the United States and India, both of which have less stringent data protection laws compared to the UK/EEA. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services including photo processing. By submitting your personal data, you agree to this transfer, storing or processing of your personal information. Where appropriate, we use the standard contractual clauses in the form approved by the European Commission to protect your personal information when it is transferred outside the UK/EEA.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Services.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. You agree that we may notify you about material changes in the way we treat personal information by posting a revised Privacy Policy on the Services via a link, with the “Effective Date” posted at the top of the Policy. You should check the Services frequently for updates. By accessing the Services after the Effective Date, you are deemed to consent to our then-current Privacy Policy.

9. CONTACTING US

If you have any questions about this Privacy Policy or the practices of CN, or to exercise privacy rights in your territory, please contact us by submitting a request through our online form or via mail at Casting Networks, LLC, Attn: Consumer Services, 3250 Wilshire Blvd. Ste.1800, Los Angeles, CA 90010, USA. If you wish to complain about the handling of your personal information outside of the organization, you have the right to raise a complaint with our supervisory authority, the UK Information Commissioner’s Office.

Copyright ©2023 Casting Networks, LLC. All rights reserved.